Sales experience and initial look of shoes (Origin trainers) was great, but I have had them 2 years (purchased July 2024) with regular use (ie not for work, running etc) and care, and they are already... Toon meer
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Lees wat reviewers zeggen
Oh my goodness - customer service right up there where it should be. Wish other companies were half as good! They walk the talk and in fab comfy shoes 😄 Prompt answer to queries, honest response... Toon meer
Bedrijf heeft geantwoord
Love this company. Trainers are well designed, well made and extremely comfortable. Lots of different styles and more colour options than the high street. Customer service is superb, very helpful... Toon meer
Bedrijf heeft geantwoord
After looking for a pair of sustainable trainers and not wanting to purchase from the more high street based chains, I came across Loci and instantly like the stying, the colour options and most o... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
LØCI offers the perfect balance of style and sustainability. Eco-lux & Vegan LØCI’s very foundation is about what customers want today. A British mission driven brand that uses its profits to help save sealife. LØCI is here to change the game.
Contactgegevens
Notting Hill, W10, London, Verenigd Koninkrijk
- support@lociwear.com
- lociwear.com
4,4
Uitstekend
296 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 80% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great brand!!!
I’m delighted with the treatment, shopping speed and quality of the LØCI product!!
100% happy with my purchase!
There was a problem with the courier service in Spain, which LOCI resolved quickly and with attentive and friendly treatment after contacting the brand directly.
I’m in love with my new LØCI!! Very comfortable and fabolous!!! And the best… ARE VEGAN!!!!💕
6 augustus 2023
Review zonder uitnodiging
Antwoord van LØCI
Hi Silvia,
Thank you so much for taking the time to leave such a lovely LØCI review.
We are delighted to hear that you're so happy with both your sneakers and the service you received from our team. We really do value all our customers and are so pleased to hear that you experienced this.
Best wishes,
Team LØCI
Third pair of these beautiful trainers
Third pair of these beautiful trainers. Something not quite right and as they’re not cheap I contacted Loci. They fixed the problem without further ado and, as a consequence, still have a very happy customer. Can’t recommend this company enough. Great products. Great ethics and great customer service…. What’s not to like??!!
25 juli 2023
Review zonder uitnodiging
Antwoord van LØCI
Hi Suzi,
Thank you for your LØCI review!
We are so happy to resolve this issue for you, our customers' happiness is the number one priority for us here at LØCI, so it is our pleasure to make sure you are 100% happy with your purchase.
Thank you for your ongoing support as well !
Best wishes,
Team LØCI
LOCI all the way
Love my LOCI, I couldn’t wait to get my shoes, my first order went missing after being delivered, customer care (Specifically Alex) were extremely friendly and wanted to help out in finding the missing shoes, unfortunately it was never found ( I guess someone else likes LOCI shoes) , LOCI were extremely generous and sent me another pair for free. I have been looking forward to get my hands on them, now i finally have them, i must say they are up to my expectation. The fit is perfect, they look great, and very comfortable.
24 juli 2023
Review zonder uitnodiging
Antwoord van LØCI
Hi Rima,
Thank you for your lovely LØCI review!
We are so happy you got your LØCI’s in the end and we could organise this for you, was our pleasure :)
We're also delighted to hear how much you love them!
Best wishes,
Team LØCI
Awesome product, company and experience
Its just an all-around great company.
The product is fantastic, and now my first choice when buying casual shoes. The customer service is excellent and on the odd occasion I've had an issue, they've cleared it up quickly and with minimum of fuss.
19 juli 2023
Review zonder uitnodiging
Antwoord van LØCI
Hi Andrew,
Thank you for your LØCI review!
We really appreciate your enthusiasm and support for LØCI. We are always happy to help and make your purchase hassle free :)
We hope you have a lovely day !
Best wishes,
Team LØCI
Antwoord van LØCI
Hi Vesna,
Thank you for your LØCI review!
We're so glad to hear that you find the shoes as comfortable as we do :)
Best wishes,
Team LØCI
These shoes are sooo comfortable
These shoes are sooo comfortable! I am very happy with them. Thank you løci...
27 juni 2023
Review zonder uitnodiging
Antwoord van LØCI
Hi Sas,
Thank you for your LØCI review!
We love to hear about how pleased our customers are with their LØCIs :)
Best wishes,
Team LØCI
Excellent customer service
Excellent customer service, super quick and responsive. Thanks!
13 juli 2023
Review zonder uitnodiging
Antwoord van LØCI
Hi Katie,
Thank you for your LØCI review!
We're so pleased that you appreciate our wonderful customer service team. We really care about the service we deliver to our customers, so we're delighted to have that feedback :)
Best wishes,
Team LØCI
I love my Locis!
When I buy from brands I want to make sure that their morals align with my own. I love that Loci uses recycled materials to make their shoes, but doesn't charge an arm and a leg for them like many other supposedly sustainable brands.
The ordering process was simple and the shoes arrived quickly. They are incredibly comfy and I will be ordering more!
16 mei 2023
Review zonder uitnodiging
Antwoord van LØCI
Hi Georgia,
Thank you for your LØCI review!
We appreciate you supporting our brand and mission it really means a lot to us :) We are also delighted to hear that you were hassle free ordering your LØCI's. Can't wait to see what your order next!
Thanks again,
Team LØCI
Love my Loci’s!
Love my Loci’s!
They are super stylish, but also comfortable.
I love their ethos and fact that it’s all from recycled materials. Coolest sneakers with the best mission - saving our oceans and planet!
4 juli 2023
Review zonder uitnodiging
Antwoord van LØCI
Hi LPH,
Thank you for your LØCI review!
Your support to our missions means so much to us here and makes all the difference to the cause :)
Thanks again,
Team LØCI
Antwoord van LØCI
Hi Gavin,
Thank you for your LØCI review! We're so glad to hear how much you love our sneakers.
Best wishes,
Team LØCI
MY FAVOURITE TRAINERS BY FAR
I LOVE my Loci trainers so much I’ve bought two more pairs. Not only are they the most comfortable trainers I’ve ever owned, every time I wear them I get endless compliments. My favourite shoes by far. Trickiest decision is which style I want next …
2 juli 2023
Review zonder uitnodiging
Antwoord van LØCI
Hi Vicky,
Thank you for you lovely LØCI review!
We are delighted to hear you love your LØCI’s as much as we do :) We appreciate your ongoing support to our brand as well. We recommend checking out our new ATOM's and NEO's for your next purchase!
Thank you, have a lovely day.
Team LØCI
High Quality and Comfortable Trainers
I'm very impressed with my new Locis, both in terms of quality and comfort. The materials used are clearly durable and crafted with attention to detail. They're stylish yet practical, and very well made.
6 juli 2023
Review zonder uitnodiging
Antwoord van LØCI
Hi Tope,
Thank you for your LØCI review!
We're delighted to hear that you love our sneakers both for their style and comfort :)
Best wishes,
Team LØCI
The shoes are amazing
The shoes are amazing! So comfortable and I wear them everywhere.
6 juli 2023
Review zonder uitnodiging
Antwoord van LØCI
Hi Fran,
Thank you for your LØCI review!
We're so pleased to hear how much you love your sneakers.
Best wishes,
Team LØCI
amazing shoes super comfortable
6 juli 2023
Review zonder uitnodiging
Antwoord van LØCI
Hi Julia,
Thank you so much for your LØCI review!
It's great to hear how much you love our sneakers :)
Best wishes,
Team LØCI
Great experience
6 juli 2023
Review zonder uitnodiging
Antwoord van LØCI
Hi Lizzie,
Thank you for your LØCI review!
We're so pleased to hear that you found buying from us to be such a great experience :)
Best wishes,
Team LØCI
My review of these shoes
These shoes have be my go tos for forever. They’re awesome! I also love that they are made using sustainable materials. Would highly recommend to a friend.
3 december 2022
Review zonder uitnodiging
Antwoord van LØCI
Hi Jeremy,
Thank you so much for your LØCI review!
We love to hear how much people love our sneakers and how loyal our customers are.
Best wishes,
Team LØCI
Antwoord van LØCI
Hi Jodee,
Thank you for your LØCI review!
We're so happy to hear how much you love your LØCI's :)
Best wishes,
Team LØCI
My 3rd pair and I haven’t looked back
My 3rd pair and I haven’t looked back! Love the new designs and the customer service was top. The team were helpful when it came to tracking my order.
4 juli 2023
Review zonder uitnodiging
Antwoord van LØCI
Hi Mohammed,
Thank you for your LØCI review and being such a loyal customer!
Thank you for recognising our customer service team as well, they really want to ensure that are delivering a best in class service. The service we deliver should be as premium as the sneakers :)
Best wishes,
Team LØCI
LOVE these shoes
LOVE these shoes! They’re so cute and so comfy. Def going to buy another pair soon!
6 juli 2023
Review zonder uitnodiging
Antwoord van LØCI
Hi Sara,
Thank you for your LØCI review!
So pleased to hear how much you love your sneakers. Can't wait to see what pair you choose next. Our new ATOMs and NEOs are very popular :)
Best wishes,
Team LØCI
The best shoes
I love these shoes! They're cute and comfortable. Would recommend to anyone!
10 juni 2023
Review zonder uitnodiging
Antwoord van LØCI
Hi Anissa,
Thank you for your LØCI review!
We're so glad that you love our sneakers, for both style and comfortable and that you will recommend them to anyone. This means a lot to us.
Best wishes,
Team LØCI
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