Lockdown Liquor & Co Reviews 

171
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Unfortunately my delivery was damaged in transit. But the carriers didn’t inform me that it was going to be delayed. But once I contacted Lockdown Liquor, I received a very nice email from Cordy, who... Toon meer

Beoordeeld met 4 van de 5 sterren

I wasn’t in when my Lockdown Liqour order arrived. Despite being labelled Fragile - which should have been in bigger writing- the courier must have thrown my order over the front garden wall. When... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Had sampled a few of the Lockdown Liqour cocktails myself at our local pub! Thought it would be a nice alternative as a gift to a bottle of wine. Super simple to order, great communication from the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Margarita day cocktails. Premixed cocktails which are delicious over ice. Takes all the faff out of drinks preparation. My order was delivered within 48 hours in safe packaging. Perfect for entertaini... Toon meer

Bedrijfsgegevens

  1. Alcoholfabrikant

Geschreven door het bedrijf

Lockdown Liquor & Co offers award-winning premium blended cocktails, crafted using the best quality ingredients and distilleries that deliver simplicity and consistency with every serve.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

171 reviews

5 sterren
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2 sterren
1 ster

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4,6

Alle reviews

(171)

21 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great service

Great service, sorted out the missing parcel which was delivered the following day. Thank you, and the glasses are fantastic.

7 november 2024
Logo Lockdown Liquor & Co

Antwoord van Lockdown Liquor & Co

Hi Amanda - Thank you for the support we really appreciate you taking the time to leave us a review and glad your delivery was rectified. Enjoy the glasses 🍸

Beoordeeld met 5 van de 5 sterren

Excellent delivery times

Excellent product, excellent customer service. Love this company!

25 oktober 2024
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Antwoord van Lockdown Liquor & Co

Hi Rebecca,

We really appreciate you taking the time to leave us a review and so glad you like the cocktails.

Beoordeeld met 1 van de 5 sterren

It took two weeks to have the complete…

It took two weeks to have the complete order. First there was an error with the label printing which caused delays, the gift box of drinks than arrived without the gift box, the courier lost the box and it finally arrived two weeks from the original date of order. This was for a 30th birthday present and was really late despite me ordering in plenty of time. My final feedback/complaint to customer service wasn’t even acknowledged. They did after the label issue give a 30% refund but that didn’t make up for the fact the gift was so late (I had to turn up to the party empty handed) and the multiple problems

14 oktober 2024
Beoordeeld met 5 van de 5 sterren

So good

So good! Lovely staff and great drinks x

4 oktober 2024
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Antwoord van Lockdown Liquor & Co

Hi Cat,

Thank you for the support we really appreciate you taking the time to leave us a review.

Beoordeeld met 1 van de 5 sterren

Terrible customer service for premium priced product

Ordered one as a gift to be delivered to someone’s house. I believe there was a during check out where selecting shop pay changed the shipping address. Gift was sent to an old address in a city I didn’t live in.

Lockdown liquor could see this was a technical error and no fault of my own.

Refused assistance in any way. Wouldn’t try and organise someone to collect it for a refund even though I offered to fund. Refused to send another out.

Basically said we can see what’s happened but tough luck.

7 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Cocktails with a difference

Our first visit to Chester and we have not been disappointed, especially when we visited The Liquor & Co bar. We were served by the tall, slim, bearded Chelsea supporter cocktail waiter. He was very attentive and made us feel very welcome. I had The Herbalist cocktail and wow it was superb, just had to have a second one. Music was good too!

20 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing cocktails!

Amazing cocktails!! Better than any bar or restaurant. Wow!

13 september 2024
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Antwoord van Lockdown Liquor & Co

Hi Brooke. Thank you so much for taking the time to leave us a review. We are so pleased to hear you love our cocktails!

Beoordeeld met 5 van de 5 sterren

Personalised cocktails make perfect gifts

These personalised cocktails make perfect gifts. Friends and family members love receiving them. The cocktails are excellent quality and delicious. Orders arrived quickly too.

4 september 2024
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Antwoord van Lockdown Liquor & Co

So glad to hear that you like our personalized label! We really appreciate you taking the time to leave us such a lovely review.

Beoordeeld met 2 van de 5 sterren

Overpowering lime

I’ve ordered Lychee martini before and liked it so this time I also ordered Picante and Pepino Ruso. Hated both of them. Lime completely overpowers them so far too sharp. Poured one down the sink, even though tried to add tonic. Need better balance on flavours. Won’t be ordering again. Moth cocktails are better.

2 september 2024
Beoordeeld met 5 van de 5 sterren

5*’s all round!

Great product, prompt despatch and well-packaged delivery.

4 september 2024
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Antwoord van Lockdown Liquor & Co

Hi Emma,

Thank you for the support we really appreciate you taking the time to leave us a review. Enjoy your cocktails!!

Thanks :)

Beoordeeld met 3 van de 5 sterren

Disappointed

I placed my first time order with this company and the package was received in good time but the packaging was not properly sealed, either due to a lack of sellotape or care. Also the "seal" on the bottle was not stuck down. I emailed to advise but regrettably Rachel blamed DHL. Why can't people accept responsibility? Poor customer service and disappointed before even trying this drink.

Update 30/8/24 - Out of the blue a refund has now been issued to me for the cost of the bottle excluding postage. I was not expecting this and feel pleased that customer service did take action, although my comments still stand.

29 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Always brilliant

Always brilliant, if you are on the fence about ordering, just do it. Been ordering from them since they started and they keep getting better and better

20 augustus 2024
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Antwoord van Lockdown Liquor & Co

Hi Tamara,

Thanks so much for your continued to support we really appreciate it! So glad you enjoy our cocktails :)

Beoordeeld met 5 van de 5 sterren

Great

Great, delicious cocktails, and also fantastic delivery service, fantastic, I would definitely recommend this brand!!!

13 augustus 2024
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Antwoord van Lockdown Liquor & Co

Thank you so much for the support and recommendation! So glad to hear you enjoy our cocktails :)

Beoordeeld met 5 van de 5 sterren

Excellent service

Placed the order, very efficient and got my drink within a few day's.

12 augustus 2024
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Antwoord van Lockdown Liquor & Co

Hi Devinder, We are delighted to hear that you were pleased with our service. Thank you so much for taking the time to leave us a review we really appreciate it!

Beoordeeld met 5 van de 5 sterren

Picante and Rum Rock insanely moreish!

Picante and Rum Rock were absolutely delicious! You need Ice! And lots of it. Perfect cocktails for parties so you don’t have to spend time making them.

16 juli 2024
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Antwoord van Lockdown Liquor & Co

Hi Martin, So delighted to hear that you enjoyed our Picante and Rum Rock blends, the perfect addition to a summer party :) Thanks for taking the time to leave us a review!

Beoordeeld met 5 van de 5 sterren

Super efficient website and quick…

Super efficient website and quick delivery!

11 juli 2024
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Antwoord van Lockdown Liquor & Co

Hi Marcella,

Thank you so much for taking the time to leave us a review - we really appreciate the support! I am thrilled to hear you were happy with the service :)

Thanks, Rachel

Beoordeeld met 5 van de 5 sterren

Such a Quality Product!

As always, arrived quickly and beautifully packaged! The contents were, as always, delicious and tasted so fresh!

11 juli 2024
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Antwoord van Lockdown Liquor & Co

Hi Linda,

We are delighted to hear that you enjoy our products and the service! Thanks so much for the continued support, we really appreciate it.

Thanks, Rachel

Beoordeeld met 4 van de 5 sterren

Good overall experience!

Good overall experience!

Fast delivery as promised and very elegant bottle. Only downside, a bit too pricey.

3 juli 2024
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Antwoord van Lockdown Liquor & Co

Hi Niko, We are so pleased to hear that you enjoyed our products and service! Thanks for the support and feedback :)

Beoordeeld met 5 van de 5 sterren

Easy to order and personalise

Easy to order and personalise, if you wish to. 5 stars all round; delivery, packaging and most importantly taste! Seaward pepino, forest picante, picante, negroni, ace!

28 juni 2024
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Antwoord van Lockdown Liquor & Co

Hi Antonia, I am so pleased to hear that you are happy with our service! Thanks so much for taking the time to leave us a review, I hope you enjoy your cocktails :)

Beoordeeld met 5 van de 5 sterren

The Perfect Cocktail Experience!

The Lockdown Liquors experience has been exceptional from the beginning! The description on what was offer was enticing, ordering was straightforward and delivery was swift.

As for the cocktail itself, it tasted exceptional and had a home made feel about it.

I will definitely be ordering more and highly recommend ordering from them!

4 juli 2024
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Antwoord van Lockdown Liquor & Co

Hi Julian, Thank you so much for taking the time to leave us a review, I am so glad to hear that you enjoy our cocktails. We really appreciate your support :)

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