Website UI is poor, the pages crashes, lags, especially when scrolling down the list of products. Product specs on some lines have minimal information. Using key words on the search engine does... Toon meer
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Lees wat reviewers zeggen
Stock out of stock and for almost 3 weeks, causing issues at work due to running out of that item in store before the new order eventually reaches store. Aprons 3 weeks previous order Current orde... Toon meer
Wanted a very small saucepan in which to produce small amounts of sauce, gravy, etc. Never dealt with Lockhart Catering Equipment before, but found them a good supplier with a next day delivery. Min... Toon meer
I use Lockhart Catering exclusively for cutlery for our business. We are a food factory with some 50 plus employees and get through some supplies but Lockhart offer a variety of ranges that suit our... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Pick up everything you need to run a successful catering equipment business at Lockhart Catering. Whether you run a pub, restaurant, hotel or catering company, you'll find a huge range of kitchen equipment and accessories to ensure business runs smoothly. From glassware to dishwashers, chefs uniforms to crockery, get kitted out with all the essential catering supplies.
Lockhart Catering Equipment
Geschreven door het bedrijf
- We're committed to consistently improving service!
- We're 100% dedicated to delivering & improving upon the best customer service to you, our valued customer. The way we do this? By acting on the real feedback we receive.
30 Day Money Back Guarantee
To provide you with complete piece of mind when you order products from Lockhart Catering Equipment we offer a 30 day money-back guarantee should you subsequently decide that the products no longer meet your requirements.
The products simply need to be returned to us within 30 days of purchase, unused, undamaged and in their original packaging. Once their condition has been checked and verified by us we’ll issue you with a refund.
Contactgegevens
Lockhart House, RG7 4XE, Reading, Verenigd Koninkrijk
- 03701 678678
- websales@lockhartcatering.co.uk
- lockhart.co.uk
4,0
Goed
714 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Easy ordering online and delivered the…
Easy ordering online and delivered the next day as stated.
14 november 2022
Great service and delivery
10 november 2022
Shortage of 1 glass in box of 6
One box of glasses only contained 5 glasses not 6,already sent email to you about this
8 november 2022
very easy to search and order online
3 november 2022
Terrible service
Terrible service. Ordered a simple shelf 6 weeks later and after contacting them 6 times they told me item was not in stock. Never again. Steer clear from this company.
16 september 2022
Antwoord van Lockhart Catering Equipment
Hello and thank you for your feedback. I apologies for the issues you've experienced with your order on this occasion. I have followed up directly with our customer service team who informed we that this issue was dealt with directly with yourself and a full refund was issued. If you have any other queries please contact us on 03701 678678. Thanks, Simon.
Excess packaging.
The item was delivered on time and works fine but was very excessively and unnecessarily packed in a large box. A complete waste of packaging and money.
1 november 2022
UNRELIABLE COMPANY
Very slow delivery
Was told it would arrive by Friday, nothing is here needed the items for an outdoor event
*** USE NISBETS IF ITS LAST MINUTE ***
27 oktober 2022
Wrong order sent but helpful customer services
Lockhart sent the wrong order but offered a full refund without having to return the product. I was advised to contact their company's Scottish office to see if they were able to offer the right product. Will wait and see if this is possible before commenting further.
26 oktober 2022
Reliable and reasonable
I have been buying from Lockhart for a few years now, they have always been reliable and reasonably priced. Communication is good, delivery is speedy and safe. Will continue to use their services.
21 oktober 2022
Had basic payment issue
Had payment issue - a lockharts problem - 10 year customer - card refused...
sales:
Inept ,unhelpful , evasive - dropped on hold - don't want the business...is customers problem
credit control:
legends! couldn't have been more helpful - polite - understanding all those customer service things - problem escalated- issue resolved
seems payments going through fine out of my bank ... multiple times for one order
It shouldn't be that hard to order/pay forcups n saucers!
26 oktober 2022
Review zonder uitnodiging
Antwoord van Lockhart Catering Equipment
Hi Dougal, thank you for your feedback. apologies for the issues you've experienced with your order on this occasion, although it's great to have some positive feedback about our Credit Control team and I'm happy this issue was eventually resolved for you. I have forwarded your experience to our Customer Service team leader to see how we can improve in this area moving forward. Once again, apologies for any inconvenience and please don't hesitate to reach out to us on Live Chat or ring us on 03701 678678 for any other enquiries. Thanks, Simon.
Supposed to be nxt day delivery but…
Supposed to be nxt day delivery but arrived 3 working days later. Told there was a courier strike bit nothing on websote when it took my.money for next day delivery. Refund of next day delivery fee declined by customer service!
25 oktober 2022
Recommended!
I've used Lockhart before, the products are superb. Buying online could not be easier, communication and delivery are first class.
21 oktober 2022
Real mess
Real mess. Item has 5 to 6 day lead time on your site.
Then I get an email that is not in stock and need to be ordered.
Then, after two weeks I get an email that item is out for delivery. After not receiving it, I call the custmer service that another two weeks need to be waiting and I am not sure if that one is accurate. What a mess!
20 oktober 2022
Great product great service I’m very…
Great product great service I’m very happy thank you
18 oktober 2022
Ordered 2 salad spinners by mistake at…
Ordered 2 salad spinners by mistake at £223.00 i have have to pay £30.00 restock charge, when this item is unopened, undamaged in a perfectly sellable condition.
14 oktober 2022
Great company
Great company to deal with. I was excited to receive these platter plates and they came extremely quickly, well package and delivered with care. So pleased with the quality!
3 oktober 2022
GREAT FIVE STARS
3 oktober 2022
queen sheela
Always Lockhart delivery is on time never had a complain good service provided everything came what was ordered thank U
30 september 2022
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