Wanted a very small saucepan in which to produce small amounts of sauce, gravy, etc. Never dealt with Lockhart Catering Equipment before, but found them a good supplier with a next day delivery. Min... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I use Lockhart Catering exclusively for cutlery for our business. We are a food factory with some 50 plus employees and get through some supplies but Lockhart offer a variety of ranges that suit our... Toon meer
Website UI is poor, the pages crashes, lags, especially when scrolling down the list of products. Product specs on some lines have minimal information. Using key words on the search engine does... Toon meer
I bought a white bin which was delivered with no lid, When enquired I was told this happens quite a bit. If it happening quite a bit, maybe you need to change your description or photo. It's not that... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Pick up everything you need to run a successful catering equipment business at Lockhart Catering. Whether you run a pub, restaurant, hotel or catering company, you'll find a huge range of kitchen equipment and accessories to ensure business runs smoothly. From glassware to dishwashers, chefs uniforms to crockery, get kitted out with all the essential catering supplies.
Lockhart Catering Equipment
Geschreven door het bedrijf
- We're committed to consistently improving service!
- We're 100% dedicated to delivering & improving upon the best customer service to you, our valued customer. The way we do this? By acting on the real feedback we receive.
30 Day Money Back Guarantee
To provide you with complete piece of mind when you order products from Lockhart Catering Equipment we offer a 30 day money-back guarantee should you subsequently decide that the products no longer meet your requirements.
The products simply need to be returned to us within 30 days of purchase, unused, undamaged and in their original packaging. Once their condition has been checked and verified by us we’ll issue you with a refund.
Contactgegevens
Lockhart House, RG7 4XE, Reading, Verenigd Koninkrijk
- 03701 678678
- websales@lockhartcatering.co.uk
- lockhart.co.uk
4,0
Goed
713 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
great range of products
great range of products
easy to use website, fast shipping.
overall, great!
5 maart 2024
Resolving and rectifying incomplete transaction
From discovering a transaction had not been completed Jack directed to Emma who provided excellent support and assistance to ensure the item was despatched and received in an expedited manner.
25 april 2024
Wrong product delivered
Wrong product delivered , poor after sales , £40 to return product , orginal cost was £52, unable to advise of cost product on telephone
19 april 2024
Antwoord van Lockhart Catering Equipment
Thank you for your review, and apologies for the issues you've experienced on this occasion.
I understand that our aftersales team have since been in contact with yourself and have now waivered the restocking charge on this occasion due to an error on our part. I hope this has now resolved your review.
In the meantime, if you have any other issues relating to this order or your account,
please ring our team on 03701 678678. Thanks, Lisa.
Initial order had incorrect product…
Initial order had incorrect product sent.
Was replaced next day with correct product after a phone call to report discrepancy.
16 april 2024
Prompt delivery
29 maart 2024
Ordered around 5pm and delivered the…
Ordered around 5pm and delivered the next morning before 12.
22 maart 2024
The mugs delivered chipped
Tte mugs delivered chipped
I have emailed about this and had no reply yet
22 maart 2024
Chefs clothing sent is great
I needed to get the buttons for my Chaud Devant jackets - the buttons weren't available on the website but this was dealt with efficiently by support staff.
Also I had to change the shoes to the next 1/2 size up but this was again done efficiently as I needed everything in place by the weekend to start an upcoming job with all the kit.
22 februari 2024
that was quick
22 februari 2024
Ordered set of dishes as website said…
Ordered set of dishes as website said available for next day delivery.
Did not arrive for a week as out of stock, when parcel arrived all dishes smashed.
Now have to wait another week as again not in stock.
20 februari 2024
Antwoord van Lockhart Catering Equipment
Thank you for your review, and apologies for the issues you've experienced on this occasion. Yes, we do offer a next day delivery service as standard on certain products, however this product states in stock with 4-5 days delivery. This is because it comes direct from our supplier. This is also the case for the replacement order. Rest assured, we will forward your comments to our supplier and request they are more careful with deliveries in the future. In the meantime, if you have any other issues relating to this order or your account, please ring our team on 03701 678678. Thanks, Danielle.
Excellent service and great products…
Excellent service and great products and prices
10 februari 2024
Great customer service and great…
Great customer service and great product at a good prt
20 januari 2024
Delivered with 2 days of purchase
23 januari 2024
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.