The product came right at the 10 day mark. The colors are beautiful and in my prescription made it even better. It was easy to order and that everything happened as advertised made it worth every cent... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The colours were completely different as showcased in the pictures. I ordered coastal mist blue and wild goddess blue. Both look like cheap plastic blues and they make your eyes pop out unnaturally... Toon meer
Bedrijf heeft geantwoord
OMG, I'm in love!! These contacts look so good with my complexion & I can see out of them like my glasses. LolaDiva, my new contact supplier! Shipping was fast as well.
Bedrijf heeft geantwoord
Was a little worried about ordering contacts from overseas... but it all turned out great! Faster shipping than expected. The items were a great price and such cute packaging too. I'm an extremely hap... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At LolaDiva, True beauty rests on health. We empower individuality with color, strengthened by science—creating breathable lenses that honor our commitment to eye care. Our industry-leading production bases control every step, from R&D to packaging, and are ISO, FDA, and CE certified. produced in Class 100K cleanrooms with automated precision and multi-layer inspections makes every lens is trustworthy. LolaDiva has accompanied millions through clear, comfortable days—from daily commutes to special moments. Every pair of eyes witnesses our quality promise. A delightful, worry-free journey begins with choosing LolaDiva.
Contactgegevens
Room 2502B, 25th Floor, No. 148 Electrical Road, North Point, Hong Kong, 999077, Hong Kong, China
- service@loladiva.store
- loladiva.store
4,5
Uitstekend
105 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great fast service
I haven't received my order yet I'm really hoping to get it soon
25 maart 2026
Review zonder uitnodiging
Antwoord van Loladiva Lenses
Thank you for your feedback! As a cross-border shipping service, our standard delivery timeframe is 10–14 business days. If your order is still within this window, we kindly ask for your patience. If the estimated delivery time has passed, please reach out to us via Live Chat or email us at service@loladiva.store, and we’ll be happy to look into it for you right away.
Where is my order?
Where is my order?? I never got it, it says it's shipped but it has been on shipped for almost 5 days, also I chose a 3 days dealivery method
1 april 2026
Review zonder uitnodiging
Antwoord van Loladiva Lenses
Thank you for your feedback! As a cross-border shipping service, our standard delivery timeframe is 10–14 business days. If your order is still within this window, we kindly ask for your patience. If the estimated delivery time has passed, please reach out to us via Live Chat or email us at service@loladiva.store, and we’ll be happy to look into it for you right away.
The a additional things that were sent
The a additional things that were sent, including contact cases and contact equipment to put the contacts in my eyes. The contacts works were great fit and were sent promptly and in a secure packaging.
Ten out of ten would recommend to all my friends!
24 maart 2026
Antwoord van Loladiva Lenses
Wow, thank you for such a detailed and thoughtful review — we truly appreciate it! 😍 So thrilled that you loved the extras, packaging, and the fit. Thank you for your support and recommendation — we’ll keep up the great work! Can’t wait to have you back💕
Give Lola a Try!!
I really like Lola diva! They have really natural contacts that give you a look like your natural eye color. I would recommend everyone browse and give it a try honestly!
24 maart 2026
Antwoord van Loladiva Lenses
Thank you for loving LolaDiva and for such a sincere recommendation! 😍 Hearing you say our contacts look as natural as your real eye color truly made our day — that’s exactly the feeling we want to bring to every customer! Thank you for your support, and feel free to browse anytime 💕
I have tried to order a pair of colored…
I have tried to order a pair of colored contacts through your company to try and it will NOT process the order and I have used 4 different cards !!!!
19 maart 2026
Antwoord van Loladiva Lenses
Hi dear, so sorry for the inconvenience 😔 Payment issues like this are often due to system risk controls or your bank blocking the transaction — unfortunately, there’s nothing we can do on our end. We recommend checking with your card issuer. Really sorry about that 🙏
Antwoord van Loladiva Lenses
Thank you for sharing your honest experience — we truly appreciate your feedback. I'm sorry to hear that the lenses didn't stay on well and felt difficult to handle. Comfort and ease of use are things we care deeply about, and it sounds like this pair may not have been the best fit for your eyes.
Different contact lenses vary in base curve, diameter, and material, and finding the right match makes a big difference in how they feel and perform. If you're ever interested in trying other styles, we'd recommend paying attention to the base curve and diameter parameters — choosing lenses that better match your eye shape can greatly improve both comfort and ease of application.
Thank you again for your feedback. We'll continue working to improve our products, and we hope to provide you with a better experience in the future.
Great product LolaDiva
Great product... very reasonable pricing and everything went perfectly from website cataloged to payment to receiving my order! They work perfectly and are comfortable and look great!!!
19 maart 2026
Antwoord van Loladiva Lenses
Thank you for the wonderful review! We're so glad everything went smoothly — from browsing to delivery — and that the lenses are comfortable and look great on you. Your support means a lot to us. Hope to see you again soon!
I do not approve of the contacts
I do not approve of the contacts. They have these extra two white dots on the lenses that I think are unnecessary. However I love thr color itself.
14 maart 2026
Antwoord van Loladiva Lenses
Hello, thank you so much for your feedback!
We're glad to hear that you love the color—we agree, it's a really beautiful shade.
Regarding the two white dots you mentioned, we'd like to explain: those are highlight spots intentionally designed to make the eyes look more natural and dimensional. Many of our customers actually love this detail because it gives the eyes a brighter, more lively appearance. Of course, aesthetic preferences are very personal, and we completely understand if this design isn't to your liking.
We have many other beautiful styles available in our shop, with new arrivals launching every month. Feel free to browse around—you might just find one that suits you even better!
very comfortable lens
22 maart 2026
Antwoord van Loladiva Lenses
Thank you so much for your kind review! 😊 We're truly delighted to hear that you're finding the lenses so comfortable. Your comfort and satisfaction mean everything to us. If you ever have any questions or need assistance, we're always here to help. Hope to serve you again soon! 💕
I never received my order.
19 maart 2026
Antwoord van Loladiva Lenses
Thank you for taking the time to share your honest experience and giving us the chance to address your concerns. 🙏
I sincerely apologize for the delay with your package and the inconvenience it has caused. After checking your order, I confirmed there was a shipping delay that affected the delivery timeline. As soon as I saw your feedback, I contacted our logistics partner right away to prioritize your shipment, and I'm actively following up on this.
We truly value your experience and would like to make it right.I’ve sent you an email from service@loladiva.store — I truly hope to have the opportunity to turn your experience around 🙏
I LOVE THIS COMPANY!!!
I am so glad I clicked on the ad for this company! Not only was shipping absolutely FREE, but the products are comfortable and definitely made eyes look amazing! I got over 50 compliments in a matter of 2 hours roughly! I've already made 8 purchases total with Lola Diva and will probably be ordering again later today, lol!! Oh,these prices are awesome too!! But the FREE SHIPPING is what takes the cake!!
6 maart 2026
Antwoord van Loladiva Lenses
Ahhh this makes us so happy to read! 😭💖
Thank you so much for trusting us and for sharing your experience — it truly means the world to us.
Can’t wait to see which pair you grab next! 😉✨
Wrong contact don't buy
They sent me the wrong contact and then it take way longer then normal to put them on. And on top of that I order prescription contact and didn't receive that either. So when I use them for cosplay or just because I can't even see
20 maart 2026
Review zonder uitnodiging
Antwoord van Loladiva Lenses
Thank you for sharing your experience, and we’re truly sorry to hear this happened. 🙏
This is not the experience we want any customer to have. We’d really like to make this right for you. Could you please reach out to us directly via service@loladiva.store with your order details? Our team will prioritize your case and work to resolve the issues as quickly as possible.
We appreciate you giving us the chance to help — thank you for your patience.
Antwoord van Loladiva Lenses
Thank you so much for your feedback! We're so glad you love the blue pair 💙 We're sorry to hear that the brown ones weren't quite your style—we'll keep working on our color collection and hope to have even more shades you'll love in the future!
Lovely color and accurate prescription
13 maart 2026
Antwoord van Loladiva Lenses
This made our day! So lucky to have customers like you who appreciate what we do 💕 Feel free to reach out anytime if you'd like to try other colors!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.