London Aquatic Veterinary Services Reviews 

I met Bryony on Friday 18th
She was friendly and knowledgeable, she understood my concerns and put me at ease regarding my Fish.
We are now following a plan to get my Fish back on track to good health.
I would highly recommend her services and look forward to seeing her again in the future

I had my most recent appointment with London aquatic veterinary services recently as always I find them extremely knowledgeable and professional i’ve been using their veterinary service now for a few years and it is so reassuring to know I can turn to them whenever there’s a problem a big thank you to Louise for all your help recently with a couple of my fish you done a fantastic job

Bryony was friendly, professional and exceptionally knowledgable.
I would recommend her practice to anyone with problem with fish.

First class service and advice from the acknowledged expert on Koi. Arrived well equipped and conducted a logical assessment of the problems we had.

Louise was absolutely brilliant! I’m so pleased I’ve found a real aquatic vet for my Koi. Louise was very knowledgeable, professional and a lovely person. She handled our fish with great care and expertise. Giving us lots of support and guidance on how to resolve the issues identified. I was blown away by the ‘miracle salt bath’ that practically cured my sick fish in just 3 minutes. Thank you Louise!

Great practical advice, and very good follow up
Highly recommended

Thank you so much for your help. My Roku was really not himself. I tried everything I could but it seemed as if he was getting worse but your advise really helped. I bought the eSHa product and been checking the water daily. The temperature drop must’ve just really affected him from when the heater turned off. I was so worried it was a parasite but he seems to be doing so much better and is nearly fully back to normal.

Louise was very knowledgeable, well equipped and punctual - highly recommended. We look forward to using her again.

Would highly recommend Bryony, could get an appointment quickly for phone consult. Advice was clear and I learnt so much about how to help my koi, very happy with the service.

Easy to book, Incredible service, before during and after the visit. Bryony was compassionate and understanding. all treatment options were offered and explained clearly. fair prices charged, will not hesitate to use Bryony again if I have future issues.

Brilliant advice from beginning to end. So reassuring to know i was dping my best for our family pet goldfish at a reasonable phone consultation fee.
Thankyou so much.

As usual Bryony provided an excellent service, checking my fish and pond condition, managing a difficult problem with one fish with care and excellent guidance.
Bryony had a trainee vet with her and explained everything to her during the visit.
And yes I will reduce the feeding !!!

Concise. Action plan. Follow up wrapped in empathy and kindness.

Excellent service, thouroughly recommend.

Exceptional service from Bryony to ensure the booking process worked for an unusual situation, and from Louise for her care on the visit.
Louise’s professional knowledge and expertise were applied to the pond check, water parameters and fish health checks where scrapes were viewed under the microscope to check for parasites etc.
It was massively reassuring to know all parameters are clear and fish are in good health.
The comet who needed to be euthanized was looked after with great care. Louise checked whether I wanted an autopsy to discover the cause of the distention, explained what this would involve, ensured the fish was fully dead and carried this out discreetly and sensitively to discover genetic polycystic kidney disease.
I cannot rate her work highly enough. Everything was discussed and explained, info, advice, guidance & options were given and I was fully involved in all decisions.
Exemplary practice and exemplary customer care - thank you both so much

What a transformation! I was struggling to find the cause of my unhappy koi, but one visit from Bryony, and one week later after treatment it’s like a completely different pond, koi are going crazy for food, water is crystal clear and parameters are much improved.

It was clear the moment I met Bryony, That she knew her profession and also I felt reassured she understood my beloved koi “Cas”, she progressed through the consultation with precise professionalism and gave “Cas” a thorough checkup. Prescribed a course of treatment which we will follow precisely. Requested that we got two products, Aqua Sed for the injections and Sukan Ni Pro, both have been acquired. Bryony was also very clear about prognosis, but if we don’t try then I’ll always be wondering “what if”. All together a very professional Aquatic Vet and I have no reservations in recommending her. She also explains everything in enough details and very clearly. Thankyou Bryony

Very thorough examination of sick fish, quickly determined cause and advised on a course of treatments to undertake in the short-term and beyond.

Excellent service from Louise she was extremely professional Explained all the tests she completed. Provided us with a very clear treatment plan.
Would definitely recommend LAVs to all Koi keepers Thank you David Jackson

Have been supported by London Aquatic for more than 3 years and in my opinion is a game changer in terms of improving the health of our Koi and the overall quality of the pond environment.
Bryony and team are extremely knowledgable and professional, and would attend with short notice in case of an emergency.
Very happy to recommend London Aquatic