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London Real Skin Reviews 

6
•
TrustScore 4 uit 5

3,8

Huidverzorgingskliniek
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Bedrijfsgegevens

  1. Huidverzorgingskliniek
  2. Cosmetica winkel
  3. Dermatoloog
  4. laserontharingskliniek

Geschreven door het bedrijf

London Real Skin clinic offers real people, real results in achieving healthy skin. Partnering with brands such as Hydrafacial, Sciton, Moxi, Dermalux, Skinpen, Obagi, Juverderm and Botox, our experienced Aesthetic Doctors and Technicians are laser resurfacing experts, specialists in lesion removal, injectables and dermal fillers, laser hair removal and the most up to date safe and effective treatments for redness, pigmentation issues, acne scarring and scar improvement. Whether you are after rejuvenating facials, non-surgical facelifts, Botox, Dermal Fillers, or skin treatments for acne, redness and pigmentation, we have a diverse range of treatments to meet your every requirement.

Contactgegevens

3,8

Goed

TrustScore 4 uit 5

6 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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3,8

Alle reviews

(6)

4 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

professional and friendly

I've been having regular HydraFacials and Hydra Glass Facials at this clinic, and I couldn't be happier with the results. The team is always so friendly, welcoming, and professional, making every visit a great experience.
Since starting my treatments, I've noticed a huge difference in my skin. It's much clearer, more radiant, and feels deeply hydrated. From my initial consultation, they took the time to assess my skin and recommended a new skincare regime using medical-grade products, which has made a real difference.
I've had treatments with both Kylie and Ellen, and they are fantastic—knowledgeable, attentive, and always make me feel comfortable. Their expertise and care really show in the results.
I couldn't recommend this clinic enough to anyone looking to improve their skin and receive exceptional care. Thank you for helping me achieve healthier, glowing skin

4 juni 2026
Review zonder uitnodiging
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Antwoord van London Real Skin

Thank you so much for taking the time to share such a wonderful review. We’re so delighted to hear about your experience with your HydraFacial and HydroGlass Facial treatments, and the difference they have made to your skin.
At London Real Skin, we know every skin journey is unique, which is why we tailor our HydraFacial treatments to your individual skin concerns and goals. We also combine our advanced treatments with technologies such as the Dermalux TriWave MD to help enhance results and support the long term health of the skin.
We’re also so pleased that your consultation helped you find the right skincare routine and that you can see the benefit our medical-grade products. A consistent home-care routine is so important to support in-clinic treatments.
Kylie and Ellen will be thrilled to hear your kind words. Their expertise, care, and attention to detail are exactly what we always strive to deliver, and we’re so glad they made each visit feel comfortable and personalised.
Thank you again for your trust and recommendation, we look forward to welcoming you back to London Real Skin soon!

Beoordeeld met 5 van de 5 sterren

The best clinic in TOWN!!!

I recently had a Hydrafacial at London Real Skin with Kylie, and I couldn't be happier with the experience. From the moment I arrived, Kylie was incredibly welcoming, professional, and attentive. She took the time to understand my skin concerns and explained each step of the treatment, making me feel completely comfortable and confident throughout.

The Hydrafacial itself was amazing, and Kylie's attention to detail really stood out. She was thorough, knowledgeable, and genuinely cared about achieving the best results for my skin.

After the treatment, my skin felt absolutely incredible—deeply cleansed, hydrated, smooth, and glowing. The difference was noticeable immediately, and my complexion has never felt so refreshed and healthy.

I would highly recommend London Real Skin, especially Kylie, to anyone considering a Hydrafacial. Her expertise, care, and professionalism made the whole experience exceptional. I can't wait to book my next treatment!

16 juni 2026
Review zonder uitnodiging
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Antwoord van London Real Skin

Thank you so much for taking the time to leave such a wonderful review. We’re absolutely delighted to hear about your HydraFacial experience at London Real Skin and that you achieved such amazing results.
Kylie will be thrilled to read your kind words. Her attention to detail, expertise, and genuine care for each client’s skin journey are exactly what we pride ourselves on. We’re so pleased to hear that she took the time to understand your concerns, explain each stage of the treatment, and ensure you felt comfortable and confident throughout your visit.
At London Real Skin, we tailor our HydraFacial treatments to each individual’s skin needs, combining advanced techniques with our expertise to help achieve the best possible results. We’re so happy to hear your skin felt deeply cleansed, hydrated, smooth, and glowing following your treatment.
Thank you again, we look forward to welcoming you back to London Real Skin and continuing to support yo

Beoordeeld met 3 van de 5 sterren

Be Careful With Pricing

I went to London Real Skin for a milia removal on my eyelid. Loretta, the receptionist, was excellent — very responsive and clear in her communication via email and phone. Dr Inna did a good job removing the milia, although the procedure was painful.

The reason for the 3-star review is the pricing issue. Before my appointment, I repeatedly confirmed the cost with Loretta and was told each time that the treatment would be £50. I specifically asked multiple times because I like to be prepared for what I’m paying.

After the treatment was completed, Dr Inna told me the total was £150 — triple the quoted price. When I explained I hadn’t budgeted for this and had been told £50, I was told that “the receptionists don’t know how much treatments are,” which is concerning given they book these treatments daily.

I then found myself in an awkward position of having to negotiate the price after the procedure had already been done. I ended up paying £75, even though the originally agreed price was £50. Pricing should never be negotiated post-treatment, especially when a price has been clearly discussed in advance.

Be cautious and make sure pricing is confirmed in writing, as unexpected price changes are not acceptable.

20 december 2025
Review zonder uitnodiging
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Antwoord van London Real Skin

Thank you for taking the time to share your feedback. We appreciate your kind comments regarding the reception team and Dr Inna, and we are pleased to hear that you found the communication helpful and that your milia removal was carried out successfully.

We are sorry to hear that you were disappointed with your experience regarding the pricing, and we completely understand the importance of having clarity around costs before proceeding with any treatment.

We would like to clarify that we offer complimentary consultations so that every area of concern can be fully assessed, the most appropriate treatment option can be identified, and an accurate treatment cost can be confirmed. Whilst we can provide indicative pricing over the phone based on an initial description, we always advise that any cost estimate is subject to clinical assessment, as the final recommendation can depend on factors such as the location, size, number, and complexity of the lesion.

Dr Inna’s approach is focused on ensuring treatments are performed safely and effectively, while also considering the most appropriate and cost-effective option for each individual patient. We appreciate that patients want to understand costs in advance, and have reviewed our communication processes to ensure this expectation is consistently managed.

Thank you again for your feedback, we value the opportunity to improve our patient experience.

Beoordeeld met 1 van de 5 sterren

Refund dispute as couldn't get into clinic for an appt as no-one there ?

Waited for someone to let me into clinic for a booked appt : tried phoning and was on hold for 30 mins : now in process to get a refund - which is ongoing.

7 september 2025
Review zonder uitnodiging
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Antwoord van London Real Skin

Thank you for sharing your feedback. We are sorry to hear that you experienced difficulties on the day of your appointment and appreciate that this must have been frustrating.

We have reviewed the details of what happened and would like to clarify that the clinic was open at the time of your scheduled appointment, and we were available to assist. We also have no record of any issues with our telephone lines at that time.

We followed our usual process and timeframe in reviewing your concern, and we can confirm that your appointment fee was refunded in full.

We are sorry that your experience did not meet your expectations and we appreciate your feedback, as it allows us to review and improve our processes. We would kindly ask that any review reflects the full outcome of the situation, including that your refund was processed.

Beoordeeld met 5 van de 5 sterren

Professional skincare treatments with a personal touch

I recently visited London Real Skin and had a fantastic experience. The clinic has a lovely atmosphere, and the staff were incredibly helpful. What I appreciated most was that I didn't feel pressured into any treatments or products – they were honest about what would benefit my skin without any sales tactics. My therapist was wonderful, providing insightful advice and ensuring I had a relaxing hydrafacial with Dermalux. Overall, a highly recommended clinic for anyone looking for professional skincare treatments with a personal touch.

5 april 2024
Review zonder uitnodiging
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Antwoord van London Real Skin

Thank you so much for taking the time to leave such a lovely review. We are delighted to hear that you had such a positive experience at London Real Skin.

It is wonderful to know that you enjoyed the atmosphere of the clinic and felt supported by our team. We pride ourselves on providing honest, personalised advice and ensuring that every recommendation is based on what is genuinely beneficial for each individual’s skin, rather than taking a sales-focused approach.
We are also so pleased to hear that you enjoyed your Hydrafacial with Dermalux and that your therapist helped make the experience relaxing and informative. Creating a comfortable environment where our clients feel listened to and cared for is something we value greatly.

Thank you again for your kind words and recommendation, we very much appreciate the time taken to share this with us.

Beoordeeld met 1 van de 5 sterren

Bad service overpriced

After having a consultation a while back I have to say I wasn’t impressed at all. There are many clinics that do these treatments but the prices are way too high here and not very honest with expectations. Overall would give 0 stars. I had a fair lady with a pony tail forgot her name but she speaks very patronising to you rather than being patient and honest about the treatment.

3 april 2023
Review zonder uitnodiging
Logo London Real Skin

Antwoord van London Real Skin

Thank you for taking the time to share your feedback. We are sorry to hear that you did not feel your consultation met your expectations.

We take all feedback regarding communication and patient experience seriously. Our consultations are designed to provide a thorough assessment, explain the available treatment options, discuss realistic outcomes, and ensure patients have a clear understanding of what can and cannot be achieved before making any decisions.

We appreciate that treatment costs are an important consideration, and we always aim to provide transparent pricing alongside recommendations that are appropriate, safe, and tailored to each individual patient. Our clinicians will only recommend treatments where they believe they are suitable and where expectations can be realistically managed.

We are disappointed to hear that you felt your consultation was not handled in the way we would expect, as providing a respectful, honest, and supportive experience is extremely important to us.

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