Lost Loom Reviews 96

TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Beautiful bedding, fast delivery and gorgeous packaging. Particularly impressed with the fitted sheet, the elasticated bands to go under the mattress will make sure the sheet never pops off. The feel... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Everything about Lost Loom is an absolute pleasure. Sheets are fabulous quality - I already have 1200 thread count cotton sheets and these are as good. The attention to detail - ties to hold duvet... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Firstly the bedding is so beautiful to sleep in, I wouldn’t purchase anything else. Secondly I had a small issue with my bedding and the customer service was fantastic with the problem solved straight... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The explanation of bamboo sheets, have used them in the past and yours are a superior quality, really thrilled when they were delivered. Washing instructions useful for a novice.

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Bedwinkel

Over Lost Loom

Geschreven door het bedrijf

Welcome to the official Trustpilot profile for Lost Loom.

We are a luxury bamboo bedding brand focused on comfort, quality and thoughtful design.

Crafted from premium Moso bamboo, our bedding is exceptionally soft, breathable and designed to create a more comfortable and restorative sleep experience all year round.

By working with trusted, world-leading manufacturing partners, our bamboo bed linen is crafted to the highest standards of quality and craftsmanship, with thoughtful attention to detail and effortless everyday luxury in every piece.


BAMBOO BEDDING
BAMBOO BEDDING SETS
DUVETS

Our 90-Day Quality Promise

Our Commitment to Exceptional Quality

We believe our Bamboo Bedding is the finest on the market. That’s why we offer a 90-Day Quality Promise. If you find better quality bamboo bedding elsewhere and prefer it, we’ll take ours back and refund you in full, even if it’s been used. We’re confident you won’t find better. But if you do, we’ll make it right.

Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

96 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Zo gebruikt dit bedrijf Trustpilot

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

The explanation of bamboo sheets

The explanation of bamboo sheets, have used them in the past and yours are a superior quality, really thrilled when they were delivered. Washing instructions useful for a novice.

4 mei 2026
Logo Lost Loom

Antwoord van Lost Loom

Thank you, Daphne. We’re so pleased to hear you’re loving your bamboo sheets and found the quality superior. Glad the washing instructions were helpful too.

Beoordeeld met 5 van de 5 sterren

Great bedding and service.

Firstly the bedding is so beautiful to sleep in, I wouldn’t purchase anything else. Secondly I had a small issue with my bedding and the customer service was fantastic with the problem solved straight away. Would definitely recommend this brand.

11 mei 2026
Review zonder uitnodiging
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Antwoord van Lost Loom

Hi Laura. We are so glad you love the bedding. We're also pleased that the team were able to sort the issue out quickly. Enjoy!

Beoordeeld met 5 van de 5 sterren

Had a few problems with the buttons but…

Had a few problems with the buttons but was delt with quickly and professionally. Will definitely use this company again, and keep recommending their products

5 mei 2026
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Antwoord van Lost Loom

Glad we could resolve the issue quickly, and thank you for recommending our products to your friends.

Beoordeeld met 5 van de 5 sterren

Fantastic

Amazing and supportive customer service. Wonderful bedding 🥰

8 mei 2026
Review zonder uitnodiging
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Antwoord van Lost Loom

We are so glad you love the bedding. Enjoy!

Beoordeeld met 5 van de 5 sterren

Beautiful bedding

Beautiful bedding, fast delivery and gorgeous packaging. Particularly impressed with the fitted sheet, the elasticated bands to go under the mattress will make sure the sheet never pops off. The feel of bamboo is silky smooth, like the best, highest thread count Egyptian cotton and like cotton, it will require ironing after washing. Slightly shiny appearance, but looks luxurious rather than cheap. Very impressed. Excellent quality.

17 april 2026
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Antwoord van Lost Loom

We’re so pleased you love the bedding, the little details in the design, and the luxurious finish and that everything arrived quickly and beautifully presented.

Beoordeeld met 5 van de 5 sterren

Super soft luxury bedding

After years of investing heavily in silk bedding, I finally found something that comes close - at a fraction of the cost - I couldn't be more impressed.

I've always loved the luxurious feel of silk sheets, but the durability has consistently let me down. No matter the brand or price point, silk never seemed to last. So when I came across Lost Loom, I was intrigued by the promise of that same silky softness without the compromises.

I'm so glad I made the switch. The sheets are genuinely stunning - incredibly soft. But what really sets Lost Loom apart is the quality. You can tell immediately that these are built to last, which is exactly what I've been searching for.

What also stood out was the customer service. I made an error with my delivery details - entirely my own fault - and the team handled it quickly, efficiently, and without any fuss. That kind of seamless after-sales experience is rare and really does make a difference.

I'll absolutely be ordering more bedding for the rest of my beds. If you've been spending a fortune on silk and feeling the frustration of it not lasting, do yourself a favour and try Lost Loom. High quality, beautiful feel, and a company that genuinely looks after its customers. Highly recommended. ⭐⭐⭐⭐⭐

28 april 2026
Review zonder uitnodiging
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Antwoord van Lost Loom

Hi Melanie, thank you for taking the time to write this lovely review. We're so glad bamboo is now your go-to for bedding. We pride ourselves on crafting the finest bamboo bedding and always putting our customers first, from making the highest quality products to looking after you after purchase. Enjoy your bedding!

Beoordeeld met 5 van de 5 sterren

Really good quality products.

Really impressed with the bamboo bedding. I’ve bought bamboo from a different supplier before and thought it was great until I decided to buy from Lost Loom. The sheets feel super soft, silky and cool against the skin and their duvet is warm but lightweight. I really do have a good night’s sleep.

27 april 2026
Review zonder uitnodiging
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Antwoord van Lost Loom

Thank you for sharing this, we’re so pleased you noticed the difference in quality. We’re so glad it’s helped improve your sleep, it’s something we’re hearing from many of our customers and truly means a lot to us.

Beoordeeld met 5 van de 5 sterren

Everything about Lost Loom is an…

Everything about Lost Loom is an absolute pleasure. Sheets are fabulous quality - I already have 1200 thread count cotton sheets and these are as good.
The attention to detail - ties to hold duvet in place, extra elastic at corners of fitted sheets, concealed button fastening on duvet cover and deep envelope on pillowcases set these apart from other brands.
Customer service is beyond excellent. I made a mistake in my order and a replacement was sent the next day. The returns label even included my nearest DPD drop off point! Thank you Richard.
I will definitely be ordering another set.

17 april 2026
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Antwoord van Lost Loom

Thank you, Sarajane, for your lovely comments and for comparing us to high-end cotton. We’re so pleased you love the bedding and glad we could sort the exchange so quickly.

Beoordeeld met 5 van de 5 sterren

The bedding feels so lovely silky soft

The bedding feels so lovely silky soft. I can do a snow angel in bed!
Very happy with purchase.
Only negative is delivery company. They won’t leave parcel with anyone. So had to make sure someone was in, even then they didn’t wait for my relative to answer the door & delivery was delayed for another day.

13 april 2026
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Antwoord van Lost Loom

Hi Sarah. Thank you for the very kind review. I am sorry to hear about the issues with DPD. We are looking into providing Royal Mail as a second alternative so customers can choose. This should be impleneted very soon. Enjoy the bedding!

Beoordeeld met 5 van de 5 sterren

Very quick to despatch and kept me…

Very quick to despatch and kept me updated with timings. The sheets arrived beautifully packaged, which was way beyond my expectations. Full care instructions included and would definitely buy from Lost Loom again. Highly recommended.

13 april 2026
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Antwoord van Lost Loom

Thank you Julie. Hope you enjoy your bedding.

Beoordeeld met 5 van de 5 sterren

Great service

Absolutely fantastic service. Had to use chat and was efficient and helped me greatly. Product is better than we ever Imagined this was our 3rd order.

10 april 2026
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Antwoord van Lost Loom

Thank you Mark. It means a lot to us when customers return and buy more products. Enjoy!

Beoordeeld met 5 van de 5 sterren

Really caring company

This company really cares about its customers. They answered my query quickly and listened to what I had to say and taking it on board
I had to return something as I had ordered the wrong item and it was no problem
Richard in customer support was EXTREMELY helpful over and above what you normally get
Really well done

7 april 2026
Logo Lost Loom

Antwoord van Lost Loom

Thank you for the kind review. We are glad the team could help you out. We hope you enjoy the bedding.

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