Charged for Import duties and tax Web site claims they will take care of taxes and duties for UK; they didn't! Ended up having to pay an extra £60; phoned the UK number to complain and got through t... Toon meer
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Lees wat reviewers zeggen
They claim they will pay any import fees imposed on your item. I was charged over £65 import fees which had to be paid by me before Royal Mail would release my item. I’ve now sent two emails and used... Toon meer
Wish I would have checked reviews before buying. Ordered a mivv Dakar exhaust had to pay £71 import fees and the exhaust silencer come without holes to mount the bracket sent emails with pictures spok... Toon meer
Had a great experience, prompt shipping that was tracked and quickly dispatched. Jacket was well packaged and as described, customs and import duty was refunded as advised on the website within around... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Discover over 55,000 products from 500 brands in more than 85 stores! As Europe's no. 1, we offer you a huge selection of motorcycle clothing, helmets and technical accessories. Whether you are looking for textile or leather clothing, full-face or flip-up helmets, we have everything you need. For mechanics, we have wear parts, care and maintenance products,
Contactgegevens
2,5
Slecht
296 reviews
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Easy ordering
It is easy to order over Internet and delivery is very quick. Ordered Monday arrived Wednesday
29 mei 2023
Review zonder uitnodiging
When ordering online from overseas it…
When ordering online from overseas it sometimes feels like you take a chance, however Louis Moto could not have been more reassuring. My order was updated and delivery was quick from the Germany to the UK. Very good service in my opinion and would not hesitate to recommend and use again myself. Very happy purchase. Well done Louis Moto.
27 mei 2023
Review zonder uitnodiging
Right price, great shipping & good product
Item was the right price for me and the shop dealt with import fees from Germany to the UK. Very happy 😁
8 juni 2023
Review zonder uitnodiging
Terrible experience.
Terrible experience.
Would never recommend them.
I ordered a visor with them and a backpack and not only did i have to pay another £55 for custom fees for delivery, the visor wasn’t even in the delivery.
So i paid over £250 for an order for something I never received and only got the £11 backpack.
Absolutely ridiculous.
Wasn’t made aware at any point that I would have to pay another £50 odd for it coming from Europe.
Emailed the company for a full refund and waiting to hear back from them.
5 juni 2023
Review zonder uitnodiging
Good price and prompt delivery
Good price and prompt delivery. It was especially assuring to know that Louis-Motorrad would cover any UK customs fees should they be imposed!
Best price I could find for the bike mover trolley and it has certainly made it easier to move my BMW 1200 RT around the garage!
20 mei 2023
Review zonder uitnodiging
Fabulous to deal with
Fabulous to deal with, communication excellent and nothing is too much trouble.
1 juni 2023
Review zonder uitnodiging
Brilliant service
5 juni 2023
Review zonder uitnodiging
Great range of products and good…
Great range of products and good service. Thanks
31 mei 2023
Review zonder uitnodiging
Good service
Good service. Great Held gloves. I have no complaints or observations
2 juni 2023
Review zonder uitnodiging
No Problems!
Everything went very smoothly, very quick shipping and the tracking system worked well.
23 mei 2023
Review zonder uitnodiging
1st class service
1st class service, happy with product and delivery times, thank you
26 mei 2023
Review zonder uitnodiging
Great value and delivery fairly good…
Great value and delivery fairly good from Germany to uk
29 mei 2023
Review zonder uitnodiging
Good value for money and quick delivery…
Good value for money and quick delivery from Germany to UK
19 mei 2023
Review zonder uitnodiging
Everything is excellent
Everything is excellent, as well as product details and easy to deal with the website page
23 mei 2023
Review zonder uitnodiging
Highly recommend
I had reservations about purchasing from a company in Europe after brexit because of hidden fees etc, especially having fallen victim of this in the past. I need not have worried. The Louis Motorrad website is transparent and most importantly the time from order to delivery was extremely fast, similar to if I had purchased within the UK. Highly recommended! Well done to Louis Motorrad.
23 mei 2023
Review zonder uitnodiging
The best price and fast shipping
The best price and fast shipping. Brilliant service.
23 mei 2023
Review zonder uitnodiging
Very happy
I bought from Louis Moto and was very impressed. They kept me 100% informed at all times on the progress of my order.
The only issue was one caused not by the supplier but with the British Postal Service who stalled the delivery by more than four days
1 juni 2023
Review zonder uitnodiging
Quick despatch I ordered helmet in the…
Quick despatch I ordered helmet in the uk on the same day and my item arrived from Germany the day before!
Excellent service Thanks
10 mei 2023
Review zonder uitnodiging
Very Poor Service
The packaging was not good enough for the weight of the products, the plastic case was broken and no longer really usable. I was offered a 10 euro discount, I decided to return the product. When I received the email with the link for returning the good I was in shock, the amount of paperwork I was expected to complete was not acceptable. I was left with no other choice but to accept the damaged goods, I will never use you company again,
17 mei 2023
Review zonder uitnodiging
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