lovebirdlingerie.com Reviews 

60
•
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I'm interested in your products, but I don't understand why she's behaving rudely. I am talking about the girl known as senior chat agent MS Priyanka Yadav. If you are interested in selling your pr... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Amazing experience buy from them. The website is really trustable. But they have delivery takes longer. I am from Assam and it took my 6 days to get my parcel as I do not know whether it was courier... Toon meer

Beoordeeld met 5 van de 5 sterren

I had ordered padded panties from so many places but this website I loved the collection - they had around 8-9 hip enhancer styles. So I ordered one but the size was small as I received. From my past... Toon meer

Beoordeeld met 5 van de 5 sterren

I had purchased a silicone hip enhancer. The product was 20K on website. I loved the new product conecpt was did not had wish to pay online. Even though i enquired online. They sent me some many video... Toon meer

Bedrijfsgegevens

  1. Lingeriewinkel

Geschreven door het bedrijf

Lovebird lingerie Premium Garment Manufacturer was established in 1938, a comprehensive garment factory combines designing, production and marketing . With more than 75 years of experience in textile, we always apply professional knowledge in our product and have gained very good responses. the trust our customers have that they are using our products only from last 15 years, we show new customers the trust they can have with us. We deal with prefect fittings, style, comfort and fashion,If we are able to add a little joy to a woman’s innerwear experience and let her begin her day right, we think our job is DONE! Majority of our staff are women and all of them are working towards meeting the evolving needs of the modern Indian woman. Our brand is built entirely around you and enabling you to express yourself to the fullest. Lovebird Lingerie provides a 6 months training session to the new joinees before joining the team of our fitting consultants and designers. We’re all ears for customer feedback and keep incorporating it into new styles for the modern plus size premium lingerie customer. Impeccable fitting, unmatched comfort and exclusive styles are just a few of the reasons why we are such a hot favourite. Our inclusively sized, exquisitely designed collections speaks for us and our attempt to support each of you in flaunting your style.And in our two decade long journey, we have won numerous Awards and Recognitions for our commitment to celebrating the fabulous in each and every woman.And more than the awards, we love to see our customer spreading the awarness about perfect fitting and their greatest shopping experience with lovebird to others


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

60 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,3

Alle reviews

(60)

15 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 4 van de 5 sterren

I had ordered a hip enhancer.their chat…

I had ordered a hip enhancer.their chat staff very bad behaviour but the product quality is good. I had to change the pattern so I returned and ordered their long padded instead of round. Overall trusted one . Thanks

5 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

After 3 months

After 3 months, I finally ordered. I was nervous. They answered all my question related to a product but their tone is very bad. They even said they blacklisted me. But I ordered and got the parcel after 3 days. It was a great product. The fabric was soft and size They suggested fit me. Overall mixed experience but product worth it.

3 september 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I inquired about their product through…

I inquired about their product through their agent, and the way they spoke was extremely rude and disrespectful. Please, I suggest everyone not to purchase anything from their website — they are very rude.

3 september 2025
Review zonder uitnodiging
Logo lovebirdlingerie.com

Antwoord van lovebirdlingerie.com

Hi, first of all, we do not deal in cheap products, nor do we chase or beg customers to buy from us. Customers who value quality come to us on their own. Secondly, our records clearly show that you have already made a purchase and payment. If you genuinely had an issue, you could have simply chosen not to proceed or closed the website, instead of placing an order.

Beoordeeld met 5 van de 5 sterren

Good product for hip enhancement

Good product for hip enhancement. I ordered their long padded shaper. I ordered medium but the size was a little tight for me. I asked for exchange and they asked for payment. They were rude behaviour and I had to pay . But they exchanged it. Thanks for it

18 augustus 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

If I have an option to give one star I…

If I have an option to give one star I would have given that. Do I have not made any purchase but I just conducted their customer care and they were so rude that when I asked a question of exchange and return the behaved badly with me. And abused me. Their customer care should seriously be blocked. I will soon be sharing all the chats

16 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I bought a swimwear 3XL but was tight…

I bought a swimwear 3XL but was tight on me, I wanted to exchange but the girl on call and chat priyanka behaved so rudely with me , i thought to complaint everywhere but i settled myself and asked her for exchanged, she took the payment. I got the product exchanged , now 5XL is best on me and quality is good. That girl is very bad. Overall brand quality is best in terms of product

13 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I made a purchase of man hip enhancer

I made a purchase of man hip enhancer. I was doubtful. So I opted for 200 pay first and remaining at cod. I checked product at delivery time and then paid. Product as in image. Loved the quality. The only disappointment was their staff rude behavior. I was enquiring product and they said rudely if you want to buy then buy otherwise go to hell. I found it rude. Or maybe their quality is very good and they do not use sweet words to sell

28 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I purchased a man underwear and a vest

I purchased a man underwear and a vest. My first purchase , I paid 200 advance as per their policy. I received courier. The products are good. The vest was a little tight for me. I asked for exchange. Overall good website and new to me. Hence writing a review here. Trusted 💯

24 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Got it exchanged

The great website. I ordered one hip enhancer . It was tight on me but they exchanged it by asking me to pay 384. 384 is not a concern but their tone of asking money was so rude and bad. They insulted me. Although giving 5 star as the product and delivery time. Everything was superb. The lady on call was a bit rude

18 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great website

Great website - Ordered hip enhancer. It was difficult to beleive at first time but receive exceptional high quality and amazing service. I have images to share of the little cute bag - I received.

30 april 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Stop lying to cover up your disgusting…

Stop lying to cover up your disgusting behavior. I requested a return right after receiving the order — don’t twist the facts. Your so-called “customer service” blocked me and insulted me instead of helping. And now you have the audacity to blame me?

You called your brand “premium” and told me I’m not the kind of customer you want — how dare you treat someone like that just because they expected decent service?

You’re not premium. You’re arrogant, rude, and totally unprofessional. If you can’t handle honest feedback, don’t sell online. I have every single message, chat, and timestamp as proof. Try denying it I’ll expose it everywhere.

1 mei 2025
Review zonder uitnodiging
Logo lovebirdlingerie.com

Antwoord van lovebirdlingerie.com

Silly Jobless Teenager, We have full records, including timestamps, which show that our team followed clear policies and tried to assist respectfully. Unfortunately, when communication becomes abusive, we reserve the right to disengage. We stand by the quality of our products and service. If you'd like to resolve this civilly - we are always there to help. Otherwise, we ask you to use all your time, money and effort in defaming us. (Silly Jobless Teenager - NISHA DAS)

Beoordeeld met 5 van de 5 sterren

Ordered a round pad shorts and had one…

Ordered a round pad shorts and had one size smaller than my actually size. I requested for exchange and war very worries after reading on trust pilot but I asked for exchange and they asked 384 rupees payment and I paid and got it exchanged. Thanks anamika maam

29 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing underwired bra

Amazing underwired bra - I had ordered 36L from them and the quality is amazing. But the main part is size 36L ... Hardly or impossible to get in market. It was not easy to belive that this website is offering - I ordered by making payment as I needed 36L and I received it. Great brand.

16 april 2025
Review zonder uitnodiging
Logo lovebirdlingerie.com

Antwoord van lovebirdlingerie.com

Thanks !

Beoordeeld met 1 van de 5 sterren

Worst customer service

Worst customer service, staff doesnt know how to deal with customers.. she asked me to go to meesho instead of their store. How can she judge someone over the phone, what you earn in a month, i earn that in a day

11 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best padded shaper

Best padded shaper. The quality is amazing. Although the chat agent was very rude and asked me not to buy. I did not liked their behaviour of talking to customer but the quality is very very good. I will recommend this websitem. I had to pay 200 advance for COD but I received. Packaging was also good but again they behaved badly

10 februari 2025
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

I recently bought your product & it was…

I recently bought your product & it was my first time, the quality is really good , breathable & light weight.
Delivery was fast and well packaged.
But one thing I don't like is when I was talking to your costumer support,she was really rude , as your product are not cheap, so anyone interested in buying will like to know about it before buying. I just asked her about the exchange policy & she started being rude, saying we will not sell to u, cheap people like u should go to meesho and buy .
After sometime I got call from the company and she was kind of better.
Please train your staff how to respond.
So overall the product is good but the experience was very bad .

13 november 2024
Review zonder uitnodiging
Logo lovebirdlingerie.com

Antwoord van lovebirdlingerie.com

Thank you for your feedback. However, we would like to clarify that we prioritise working with premium customers who align with our business values and focus on exports. We do not aim to cater to bargain-seeking cheap Indian customers. Additionally, we again request you people to go to other websites and refrain from purchasing with us.

Beoordeeld met 5 van de 5 sterren

Great website

Great website - i loved the quality of hip emhancers but the delivety is slow. The quality wad good and i appreciate but the chat agent was a little rude. Overall i am satisfied but please ask your agents to talk polietly.

19 oktober 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Give proper training to your agent.

I'm interested in your products, but I don't understand why she's behaving rudely.
I am talking about the girl known as senior chat agent MS Priyanka Yadav. If you are interested in selling your products only to premium customers, that's fine. But it's important that you respond to a person in a good manner.
According to her, I should purchase the product from Meesho.Your company only offers your products to top-tier customers.
Don't tell me which is the best app for purchasing the product? First, learn how to behave properly.

20 oktober 2024
Review zonder uitnodiging
Logo lovebirdlingerie.com

Antwoord van lovebirdlingerie.com

Thank you for your feedback. However, we prioritize serving premium clients who appreciate our level of service. We take pride in maintaining high standards and do not cater to cheap customers. It's important to note that our chat agents are trained to remain professional and courteous, but they are not expected to tolerate inappropriate behavior.

Beoordeeld met 1 van de 5 sterren

Worst service ever totally worst

Worst service ever totally waste🤬🤬service they have.
For last 3 days I've been send mails to them , tried connecting through calls, text all possible means.
No updates regarding my order and now after calling 100s of times some sales girl told me that my order is cancelled by them and I was not even informed about that. And she even had the guts to yell at me that I don't have patience. what the hell is this!!! Like one week ago while I was just going through their website and just put a product in cart , immediately got a call by them for convincing me to buy it , even with guarantee delivery for a specific date, and now after delay of delivery and even delaying after that as well they are telling me that I don't have patience and I should learn that .

Worst people to talk to , they don't know how to talk with customers.
Worst service and their website doesn't work.

9 oktober 2024
Review zonder uitnodiging
Logo lovebirdlingerie.com

Antwoord van lovebirdlingerie.com

We genuinely acknowledge your experience with us. However, we would like to clarify the situation.

Upon placing your order, you were promptly provided with a tracking link via SMS from both Delhivery and our company. This link enabled you to monitor the status of your shipment, which, as you may be aware, typically takes about 4 days to reach West Bengal from Delhi.

Since the day of your order, our customer service team has received numerous abusive calls and harrasing messages from you, along with abusive language directed at our staff. We kindly asked for patience. You were given the necessary tools to track your shipment, yet chose to contact multiple stores across different cities, which caused undue pressure on our support team.

We strive to provide the best service possible, but when a customer’s behavior becomes abusive and unreasonable, it becomes challenging for us to assist further. We suggest that in the future, you consider purchasing from an offline store if you find waiting for delivery too stressful.

We must also inform you that if this behavior persists, our legal team will be compelled to take appropriate action. We have documented evidence of your calls and messages, which include abusive language, and such behavior is subject to legal consequences under Section 85 of the BNS Act, as per Indian law.

Beoordeeld met 1 van de 5 sterren

Don’t trust 5 star and these scamsters

Just one word - “Frauds”
Burn your money rather than giving to these scamsters.

21 augustus 2024
Review zonder uitnodiging
Logo lovebirdlingerie.com

Antwoord van lovebirdlingerie.com

Please inform the lady who requested you to write this review that the Cyber Crime Department has already taken the necessary action against your madam, who instructed you to do this.

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