The company was going bankrupt, they deliberately took my order on April 12, 2021 knowing full well that they would never send it to me. I hope that legal proceedings will be launched against the owne... Toon meer
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Lees wat reviewers zeggen
Appalling - taking orders; people’s money and not fulfilling them or responding to emails. Absolute thieves. Website since gone offline, clearly unable to fulfil orders but still taking them before co... Toon meer
Reading the others I’m also of the feeling these guys have gone out of business. I ordered some strip led lighting and most of the order arrived fine back in early Feb. A single item was missing and... Toon meer
Ordered cables for sensio lighting (which aren't bulky or heavy). Cost of cables fine, thought postage was a bit expensive at £6. Order supposed to be immediate despatch if in stock, 7 days if not. My... Toon meer
Bedrijfsgegevens
Contactgegevens
Unit 3, Harley Court, Sopwith Close, TS183TT, Stockton-on-Tees
- 01642 671725
- sales@lovelights.co.uk
- lovelights.co.uk
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Good service but slow
The website was easy to use. It promised delivery in 2-5 days. In the end it took over two weeks. When I called to follow up a friendly helpful person answered the phone and took time to explain why it took so long. Apart from the delay it was a good servise.
Was a bit quiet
I was struggling to get an update on the status of my order, when I did get in touch, I was informed that there was an issue with stock levels, from this point on lovelights were fantastic, even sourcing the components of my order separately so that I could get them installed, this rapid and effective turnaround, leaves me in no doubt of using them again or recommending them to others, cheers.
Recent purchase kitchen light fitting
Really pleased with my recent purchase of a kitchen triple pendant drop light fitting. From purchase to delivery of the item I was kept informed every step of the way.
Light fitting was easy to install and looks fabulous. Would definitely use this website again in the future.
Excellent!
First class transaction in every way: great produce, good price, prompt despatch and delivery. Thank you!
To recommend
Very fast shipment and nice customer service. Item as shown in the picture
First Class
Good price, quick delivery and immediate response to delivery query
Great product, price & service.
I love my new standard lamp, it's just what I needed in the dining room. The price was great & delivery was prompt.
Two Lamp Bases Bought
The price and quality are exceptional. I bought two metal lamp bases and am over the moon with them. Well packaged and fast delivery.
bedroom light purchase
have not encountered a company with a better commitment to customers
care and service any where on amazon.
light arrived with broken glass. what did lovelights do - send a replacement
the same day of phone call which arrived next morning - no forms
photographs questions or anything. just a service second to none.
well done lovelights and would recommend this company to anyone
looking for a light. SUPERB SERVICE.
An excellent choice all round!
After looking online at various lighting companies I found Lovelights. Their prices were the best and choice fantastic. It was very easy to order. In fact I decided the following day to order more and they didn't mess the order up at all like some companies might have.
I contacted them too on a certain light and the lady was most helpful. Will definitely recommend.
Excellent service & very helpful customer services
Delivered when promised and very polite and informative customer services
Super Service
From ordering to delivery the staff were informative and very accommodating. Very helpful and very polite.
Competitively-priced, fast, efficient service......
.....just as it should be!
great item and fast delivery
Beautiful lights and exactly as described.
Service with a smile
Have dealt with this Company twice in the past weeks. Needed next day delivery so contacted them by phone. On both occasions I spoke with Lindsay who was most helpful and efficient. The first request involved a call back following a stock check on a new delivery expected that morning. Both orders arrived the next day. Not only was the service outstanding but they were the cheapest in town.
Avoid - poor customer service
Ordered a Sensio Trigon led light on 6th May with product showing "in stock" and available for next day delivery. It is now 11th May, and despite contacting Lovelights twice (via website link and email), I am still waiting for my product. Lovelights have not responded to my emails...... Interestingly the product is still in stock for next day delivery! They have taken the money from my card and my account is still "showing paid for, but not sent". Shocking customer service.
Excellent !!!
I was not familiar with the product, I had to order, for a customer, but I found the Staff where very knowledgeable with the Sensio products, helping me complete the order with the required products and required parts to make the system work. Postage and packaging to required address was on time.
After sales help was again excellent.
Have recommended this company to colleagues already.
Thank you for your help.
Purchase of light
Excellent customer service, product, packaging and delivery timings. Highly recommended
Great experience
Easy to navigate the website, competitive pricing and excellent service all round
Excellent service
Placed an order and it arrived next day. Very helpful staff. Would not hesitate to recommend to anyone.
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