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Bedrijfsgegevens

  1. Camperverhuurbedrijf
  2. Autoverhuur
  3. Busverhuurbedrijf

Geschreven door het bedrijf

Low Cost Self-Drive, We are Australia's market leaders in Bus, Ute , Van and Truck rental with over 300+ locations across Australia. With over 10 years of experience in the industry, you can be sure that not matter what vehicle you are looking for in Sydney, Melbourne, Adelaide, Brisbane, Gold Coast, or indeed Australia wide, Low Cost Self-Drive will not be beaten on price or service.


Contactgegevens

3,4

Gemiddeld

TrustScore 3.5 uit 5

7 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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Beoordeeld met 3 van de 5 sterren

Stellar family law attorney who…

Stellar family law attorney who understands their clients needs, prepares a comprehensive litigation plan, and keeps clients in the loop at every step. I trust with all of my family law needs!

15 maart 2026
Review zonder uitnodiging
Logo Low Cost Self Drive

Antwoord van Low Cost Self Drive

Hi Lynnette Bradley,

Thank you for your 3-Star review.
Unfortunately, this review appears to be for another business, as we are a Self Drive Vehicle Rental Company and not a Law Firm.

Please feel free to remove your fantastic review and apply it to the correct business.

Many Thanks
Low Cost Self Drive Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service, easy to deal with, our trip went smoothly with their help. Would definitely use again.

6 januari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

low cost self drive should be called rip off don't use us

the worst service charging a 50% fee giving terms and conditions after the fact and using hertz car rental company as there fleet range what a joke do not use them worst serviced be aware they charge you 50% fee for cancelation 48hrs before under 48hrs no refund 5 days or mor 20% fee go direct to the car hire place don't use this rip off middle man service

17 december 2025
Review zonder uitnodiging
Logo Low Cost Self Drive

Antwoord van Low Cost Self Drive

Dear Corey,

Thank you for your feedback. We have reviewed the logs for your booking (Ref: 638720) for December 19th to 20th.

Our records show that after several amendments were made to your truck reservation, a cancellation was requested less than 48 hours before the scheduled pickup. As outlined in our Terms and Conditions at the time of booking, cancellations within this 48-hour window incur a fee to cover the vehicle being held and removed from our available fleet.

We see that our agent, Fang, processed your refund (the balance after the vehicle fee) back to your card on the same day to ensure you weren't waiting. While we understand the frustration regarding fees, these policies allow us to manage a specialised fleet of large vehicles.

We appreciate your business and wish you the best with your future rentals

Beoordeeld met 5 van de 5 sterren

Moving a huge mirror safely

I had a need to hire a vehicle to help my son pick up a huge mirror from a home maker store -- it was 2 metres wide.
I spoke to Steven, a sales advisor on their 1 300 number. Steven patiently listened to my needs, then suggested a range of vans they had to offer, where the closest available vehicle could be picked up and the rental was sorted in a matter of minutes.
Low Cost Self Drive is a business offering excellent customer service, expertise and a no fuss solution which I thoroughly recommend.

20 september 2025
Review zonder uitnodiging
Logo Low Cost Self Drive

Antwoord van Low Cost Self Drive

Hi Tom,

Thank you so much for sharing your experience!

We're delighted to hear that Steven was able to assist you in finding the perfect vehicle for such a unique need. It's wonderful to know that the process was quick and seamless for you.

We truly appreciate your recommendation, and it’s customers like you that make our job so rewarding.

If you ever need assistance again, don’t hesitate to get in touch. Safe travels with your new mirror, and thanks once again for choosing Low Cost Self Drive!

Beoordeeld met 1 van de 5 sterren

Ridiculous company

Ridiculous company. Makes a big deal off offering the lowest possible price...makes you pay full amount up front ($120 plus insurance ).. then calls back with we can't find a vehicle at that price anywhere close to your location ( 50km closest ) but can find locally at $280 plus insurance and did i want that one?. when asked why they can't honour price and obvious contact we have agreed on they explained that they are a manager company that just looks around for deals and don't actual have any vehicle themselves. Return of fund was quite easy almost as if they had done it many times before !! Just a complete waste of my time.

15 mei 2025
Review zonder uitnodiging
Logo Low Cost Self Drive

Antwoord van Low Cost Self Drive

Hi Anthony,

We’re sorry to hear that your experience with us didn’t meet your expectations. Unfortunately, in this particular case, we didn’t have a vehicle available at the advertised rate in your immediate area. However, we did go out of our way to search across a wide network of suppliers, including some we don’t typically work with in an effort to find you a suitable alternative.

While we were able to locate a vehicle nearby, it was at a higher rate. This option was offered purely as a solution to help, not as a bait-and-switch. We understand that it wasn’t the right fit for you, and we refunded your payment promptly.

We appreciate your feedback and will continue working to improve our availability and communication.

Kind Regards,
Low Cost Self Drive

Beoordeeld met 5 van de 5 sterren

Fantastic Customer Support!

I had a trip planned to Sydney, Australia and required a 12-seater bus over the Christmas/New Year period. I searched everywhere online to no avail. Enter Sunny and 'Low Cost Self Drive '. Sunny was incredible in searching and finding a vehicle to match my requirements for the trip and budget. He had a vehicle booked and reserved within a very short time. Sunny provided support and assistance, answering my many questions throughout the process. He was extremely tolerant with me as it was my first time hiring a vehicle with a lot on the line. I was quite stressed about the whole thing, however, Sunny was very calm and made me feel assured. When I arrived in Sydney, the bus was there for pick-up and ran like a dream for the two weeks I needed it for.
I'll definitely be using 'Low Cost Self Drive ' again in the future. If you are lucky enough to have Sunny as your support contact, consider your self in safe and capable hands. Thank you for a stress free and successful trip in Sydney, Australia Sunny, and 'Low Cost Self Drive' team!

22 december 2024
Review zonder uitnodiging
Logo Low Cost Self Drive

Antwoord van Low Cost Self Drive

Dear Samuel,

Thank you for your wonderful feedback! We’re thrilled to hear Sunny could assist in finding the perfect vehicle for your trip and that he provided such excellent support throughout the process. Ensuring a stress-free and smooth experience is always our priority. It’s great to know the bus met your needs and made your Sydney trip a success. We look forward to helping you again in the future!

Best regards,
The Low Cost Self Drive Team

Beoordeeld met 5 van de 5 sterren

Damien Lindsay-Jones

Damien,
Today I was pretty stressed out trying to find a 25 seater bus for a up and coming trip for our community social club to Chinchilla to support a town event.
After doing a massive search around for the last couple of weeks I decide to try Low cost self drive.
Damien spoke to me and got straight on to the task of trying to secure a bus for our trip. He got back to me within a couple of hours to let me know that there was no availability on a 25 seater in the Ipswich region, but he would try to secure us 2 x 12 seaters.
Damien did his best to try an assist me in finding what we needed. Although we didn't end up securing a bus through Damien, I would highly recommend Damien as his customer services high level. Yes, I will look forward to using Low cost self drive services again in the future.
Thank you very much I greatly appreciate your help and support
Kerri Muir

30 oktober 2024
Review zonder uitnodiging
Logo Low Cost Self Drive

Antwoord van Low Cost Self Drive

Hi Kerri,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Damien was able to assist you and provide such dedicated support, even though we couldn’t secure the 25-seater for your trip this time. Our team always strives to go the extra mile, and it's wonderful to know Damien made a positive impact during your search.

We truly appreciate your recommendation and are grateful for the opportunity to help with your future transportation needs. We look forward to being part of your next journey!

Warm regards,
The Low-Cost Self Drive Team

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