Lowdham Leisureworld Reviews 

3.246
•
TrustScore 4.5 uit 5

4,5

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

From seeing the van in the showroom and talking to Jamie through to collecting the van our experience has been great! Jamie is happy to answer any of our questions when we have them. Been slightly dis... Toon meer

Beoordeeld met 5 van de 5 sterren

The Lowdhams team made the experience of buying a new caravan smooth and friendly from start to finish. A couple of minor issues uncovered on the "shakedown night" on the private rally field were exp... Toon meer

Beoordeeld met 5 van de 5 sterren

A friendly and faultless handover. The entire process overseen by Adam who was nothing short of superb. The ability to stay and swapover from old to new vehicle was a game changer. I had incredibly lo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

August 2026 Job Number 11804 Warranty claim for additional brackets fitted the the fresh and waste water tanks. Dispute the obstacles we encountered, ie wrong parts ordered or delivered, a sugg... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Camperdealer
  2. ook in
  3. Camperreparatie
  4. Hobbywinkel
  5. Woonwagenverkoper

Geschreven door het bedrijf

From our beginnings over 50 years ago on a small three quarters of an acre site selling caravans, Lowdhams have always strived to make the “Lowdhams Difference”. Today, Lowdhams is the premier retailer of new motorhomes, campervans and caravans in the UK. And with every motorhome, campervan or caravan we sell, we strive to bring our customers an exceptional experience.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 97% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,5

Alle reviews

(3.246)

405 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great service -From seeing the van in the showroom and…

From seeing the van in the showroom and talking to Jamie through to collecting the van our experience has been great! Jamie is happy to answer any of our questions when we have them. Been slightly disappointed by the Valet as stickers were left on all the wheels!! Awaiting the removal of these.

28 september 2026
Beoordeeld met 5 van de 5 sterren

New Swift caravan purchase

Following a terrible experience with another caravan company near Bawtry, Lowdhams were recommended to us, from the 1st visit to the collection of our new caravan, we found the process very enjoyable, with a very friendly professional service, where we would be happy to recommend to our friends and family.

5 oktober 2026
Beoordeeld met 5 van de 5 sterren

Thanks for your great customer service

The Lowdhams team made the experience of buying a new caravan smooth and friendly from start to finish. A couple of minor issues uncovered on the "shakedown night" on the private rally field were explained and sorted with a smile.

2 oktober 2026
Beoordeeld met 5 van de 5 sterren

Great experience and great service

Great experience and great service. Sandra was our sales representative and she went above and beyond. Excellent communication and always put the customer first. She deserves recognition and is a credit to the organisation.

28 september 2026
Logo Lowdham Leisureworld

Antwoord van Lowdham Leisureworld

Thank you for your review and we are delighted that Sandra looked after you so well.

Beoordeeld met 5 van de 5 sterren

I had a great handover with Kevin…

I had a great handover with Kevin Holmes and was able to ask questions if necessary.

28 september 2026
Logo Lowdham Leisureworld

Antwoord van Lowdham Leisureworld

Thank you for your review and we are delighted that Kevin looked after you so well.

Beoordeeld met 1 van de 5 sterren

very poor customer service

terrible company to deal with, like to take your money but when things go wrong OMG your blanked, no comms no phone calls not even an email to let you know what’s happening, had it for over a week, try and phone them for answers and ask for return calls but your just forgot about and in there company statement bring customers an exceptional experience they are right but not a positive exceptional experience more like a miserable one

2 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Experience.

Great experience with Jamie at Lowdhams. From our first visit to the the hand over and collection of our new van, it was 10/10.
Jamie was very informative and answered all our questions during the handover ( there were a few)
Would definitely recommend

24 augustus 2026
Logo Lowdham Leisureworld

Antwoord van Lowdham Leisureworld

Thank you for your fantastic 5-star review! We’re delighted to hear you had such a great experience with Jamie, from your first visit through to the handover of your new van. We’ll be sure to pass your lovely feedback on to Jamie. Enjoy your new adventures!

Beoordeeld met 5 van de 5 sterren

Rather a strange one

Rather a strange one . This is to praise the service of Caroline from Lowdhams even though we didn’t actually go through with the purchase of a motor home from her . Vehicle was picked out , excellent service , advice and knowledge given by Caroline to help us decide . She wanted us to be entirely happy with our purchase . Great part exchange deal given aswell . Deposit paid and collection date arranged , to suit us . Unfortunately owing to some personal problems we were unable to proceed with buying the motor home . 2 weeks after agreement made I made contact with Caroline to cancel the order . Unbelievably understanding and was so helpful and immediately refunded my deposit . There was nothing wrong with our deal just the personal problems that arose afterwards. We will be going back to Lowdhams , when my problems are sorted and buying our next Motor home from them . Fantastic service , it was like Caroline had an investment in making sure 1) the van was the right one for us 2) we were totally happy with our purchase and then 3) our personal circumstances were right at the time to go ahead . Fantastic company to deal with . We will be back

30 september 2026
Review zonder uitnodiging
Logo Lowdham Leisureworld

Antwoord van Lowdham Leisureworld

Thank you so much for your lovely review. We’re delighted to hear that Caroline provided such excellent service and support, even when circumstances meant you couldn’t proceed with your purchase. We’ll be sure to pass your kind words on to Caroline, and we look forward to welcoming you back to Lowdhams when the time is right.

Beoordeeld met 3 van de 5 sterren

August 2026 Job Number 11804

August 2026 Job Number 11804
Warranty claim for additional brackets fitted the the fresh and waste water tanks.

Dispute the obstacles we encountered, ie wrong parts ordered or delivered, a suggestion that we may need to return home (Northeast of Scotland) and come back down at a later date and faulty vehicle lifts in the workshop, the work was finally completed due to Kiran in the Customer Service Centre.
Kiran went above and beyond to ensure the necessary work was completed. Kiran advocated for us and communicated well over the 3 days. We cannot speak highly enough of Kiran; we imagine he had to navigate internal politics to get the work completed. We would also like to mention Kiran's colleagues who supported the communication flow and helped us to find our vehicle in the yard.
During our three days at Lowdham's we made several unrelated enquiries which involved other members of staff who were equally as positive and professional. Caroline in sales, Chloe in Parts and the gent (sorry we never got your name) who was responsible for marshalling in the vehicle parking area.
Last but not least Perry who helped use when we purchased the motorhome two years prior and recognised us on our return.

13 augustus 2026
Review zonder uitnodiging
Logo Lowdham Leisureworld

Antwoord van Lowdham Leisureworld

Thank you for your review, we’re delighted to hear Kiran went above and beyond to help, and we’ll be sure to pass your kind words on to him and the rest of the team. We really appreciate your kind words and will look forward to seeing you again on your next visit.

Beoordeeld met 5 van de 5 sterren

A friendly and faultless handover

A friendly and faultless handover. The entire process overseen by Adam who was nothing short of superb. The ability to stay and swapover from old to new vehicle was a game changer. I had incredibly low expectations due to previous bad experiences and these were obviously surpassed by a huge anount.

23 september 2026
Logo Lowdham Leisureworld

Antwoord van Lowdham Leisureworld

Thank you so much for your fantastic feedback! We’re delighted to hear that Adam made your handover experience so smooth and enjoyable, and that the vehicle swap-over made the whole process even easier. We really appreciate your kind words and hope you enjoy your new vehicle!

Beoordeeld met 5 van de 5 sterren

Jamie made my experience brilliant

Jamie made my experience brilliant! I found Jamie to be very genuine, helpful, and professional. Nothing was too much trouble. The aftercare I am receiving from him is second to none. He answers all my silly questions and always gets back to me when I leave him a message. I love my van and can highly recommend Lowdhams when going through Jamie.

17 augustus 2026
Logo Lowdham Leisureworld

Antwoord van Lowdham Leisureworld

Thank you so much for your fantastic feedback! We’re delighted to hear that Jamie has been so helpful and supportive throughout your experience, and that you’re loving your new van. We’ll be sure to pass your kind words on to Jamie.

Beoordeeld met 5 van de 5 sterren

First class customer support

First class customer support from Jake and Kiran at Lowdham's Service Centre. Jake has been very knowledgeable and helpful with various technical queries/after sales support since we bought our new campervan. Kiran also deserves special mention for his calm assistance on the phone when we suffered a breakdown and then for his personal follow-up afterwards to help get the issue investigated by Fiat Professional. You can only really judge a dealership's aftersales care if/when you face problems - Lowdhams are proving their worth! I have no hesitation recommending them 👍

23 september 2026
Review zonder uitnodiging
Logo Lowdham Leisureworld

Antwoord van Lowdham Leisureworld

Thank you so much for your fantastic feedback. We’re delighted to hear that Jake and Kiran have both been so helpful and supportive, particularly when you needed us most. We really appreciate your recommendation.

Beoordeeld met 5 van de 5 sterren

Great company to deal with from Adam in…

Great company to deal with from Adam in sales to Paul who did the handover will definitely go back when we are ready to change

21 september 2026
Logo Lowdham Leisureworld

Antwoord van Lowdham Leisureworld

Thank you for your review and we are delighted that Adam and Paul looked after you so well.

Beoordeeld met 5 van de 5 sterren

New Hymer Free 600 Camper

We picked up our new Hymer Free 600 Camper a week or so ago. We arrived a little early but Jamie was ready and waiting for us when we got there. Jamie took us out to the van which looked great and clearly just been detailed. The actual handover and run through of the van features was handled by Shirley who could not have been more helpful as well as being very knowledgeable. There were a few issues we picked up on as we were doing the handover but each one was resolved on the spot with no fuss or questioning.

The sales service we received from Jamie and Lowdhams was excellent coupled with a great handover service from Shirley.

10 september 2026
Review zonder uitnodiging
Logo Lowdham Leisureworld

Antwoord van Lowdham Leisureworld

Thank you for your review and we are delighted that Jamie and Shirley both looked after you so well. We hope you enjoy using your new Hymer and we will look forward to seeing you again on your next visit.

Beoordeeld met 5 van de 5 sterren

Going to Lowdhams is a good idea as the…

Going to Lowdhams is a good idea as the staff are not pushy at all they don’t follow you around hassling you but are there and helpful when you need them we bought our Motorhome from them recently and were very happy either the whole process -Gordon who sold it to us was very pleasant and helpful all the way a credit to the company thanks Frazer and Catherine

17 september 2026
Review zonder uitnodiging
Logo Lowdham Leisureworld

Antwoord van Lowdham Leisureworld

Thank you for your review and we are delighted that Gordon looked after you so well.

Beoordeeld met 5 van de 5 sterren

No sales pressure and Gordon was…

No sales pressure and Gordon was thoroughly helpful and informative from start to finish and as novices it just what was required. Didn't go in with the intention of buying on the day but ended up purchasing our new motor home there and then. The follow up communication was excellent from Gordon and even 3 weeks after purchase he's still emailing to ensure we're happy with the motorhome.

8 augustus 2026
Review zonder uitnodiging
Logo Lowdham Leisureworld

Antwoord van Lowdham Leisureworld

Thank you for your review and we are delighted that Gordon looked after you so well.

Beoordeeld met 5 van de 5 sterren

New motor home

Lowdham Leisureworld are a great company to deal with we traded in are caravan for a new motor home and everything went very smoothly.the salesman Gordon Whitehead was very knowledgeable and helpful throughout the whole process and we are very pleased with our new vehicle.

4 september 2026
Review zonder uitnodiging
Logo Lowdham Leisureworld

Antwoord van Lowdham Leisureworld

Thank you for your review and we are delighted that Gordon looked after you so well.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer