I ordered an LTC keyboard from a third-party retailer (woot.com). I was ecstatic when it arrived, but realized shortly after setting it up that it was malfunctioning; it'd lose Bluetooth conne... Toon meer
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Mike provided superior service - I had a mouse that stopped working and he had a new one shipped to me immediately. It was so easy. I appreciate a company that stands behind their products and empower... Toon meer
I had a problem with my keyboard I shot ltc an email About a day later they replied with a quick to the point and easy fix Overall a great experience
I bought the LTC Nimbleback keyboard off Amazon in June 2023. I had modified switches, caps and had been using it for office work. One day, windows stopped recognizing it and I contacted LTC. They res... Toon meer
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Great product, value, and customer service. Seamless experience with LTC.
I purchased the Nimbleback 68% (LTC NB681) in March 2022 and it was plug-and-play, felt great, and had the perfect punch/volume for the key sounds. It randomly stopped working June 2023 so I emailed LTC and they answered promptly, we did some trouble shooting, and I ultimately needed a replacement--and the new one was on my doorstep in just a few days. They even emailed me to follow-up to ensure it's working! This product is an excellent value, and with this quality customer service LTC will be getting my business and referrals for years to come. Thanks LTC (and Winglam)!!
10/10 would recomend very good service…
10/10 would recomend very good service :)
Customer service and keyboard are great!
When I initially bought my NB1041 and I thought it was broken, the customer support was very patient and understanding with me. I can only say good things about them when my keyboard began to work and it was simply user error. Hot swapping was so easy and the downloadable software is a great addition!
Wonderful customer service
Wonderful customer service. The switches we on back order and they promptly gave me options to expedite my order. Keyboard is also fantastic! Love the feel
The product sold was amazing and great…
The product sold was amazing and great customer support
Don’t hesitate, buy it now.
The LTC NB681 is my first mechanical and I absolutely love it! Hot swap and just ease of use is so exciting! I definitely recommend this brand/keyboard.
Fast and friendly
Customer service was effective in helping replace a defective keyboard. Many thanks!
Top notch customer service, great pricing, fast shipping!
Customer service went over the top to fully answer all my questions. The product was priced super competitively and shipping was faster than I expected. This was a great experience for my first foray into mechanical keyboards!
When my Nimbleback NB681 stopped…
When my Nimbleback NB681 stopped working I contacted the LTC support team. It was a hassle-free experience to replace my malfunctioning keyboard. I highly recommend LTC products and support!
Amazing Customer Support
My package seemed to be a little late, so I contacted support, and they completely resolved the situation.
Great response time!!
I had an issue with the software and I contacted them and got an answer within 2 days. This helped me to resolve my issue and they were very friendly!
I recommend them any time.
Great Customer Service
I requested information about an item is seen go out of stock. Support was responsive and let me know when they expected the item return to be able to purchase. Then when it was restocked, they let me know right away. Great customer service!
Ltcoffical support is absolutely amazing.
Ltcoffical support is superb! I had a keyboard that suddenly went faulty. I wrote them a swift email and they contacted me right away. After less than a week, they sent me a replacement. They were super responsive and I highly recommend buying from this store, you definitely won't regret it!
Amazing brand
Got a keyboard recently, and it is great, didn't expectess from it! Great company with an amazing customer support field.
I'm very pleased with my purchase, and I do recommend the brand!
I had a problem with my keyboard
I had a problem with my keyboard
I shot ltc an email
About a day later they replied with a quick to the point and easy fix
Overall a great experience
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