We have ordered for 13 Pumps of various specs from Lubi through their authorised Distributor. Order given on 09.12.25. 50% adv was given on 20.12.26. Lead time for all the pumps was 28.01.26. To our... Toon meer
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Honestly writing that Lubi Pumps is fully service oriented and brand conscious about there product (pumps). Just to explain we (St Mary's school naroda Ahmedabad) having 5000 students study... Toon meer
Bedrijf heeft geantwoord
recently i buy lubi pump which is 1.5hp and when i install that pump in my farm site but some electricity issue that pump not working but within a week electricity problem solve after that again i try... Toon meer
Bedrijf heeft geantwoord
My complaint-COMPLAINT TICKET NO 104-202305-12236 HAS BEEN RESOLVED very nicely by Your service engineer -WI.Pranav Apturkar. I am now proud owner of Lubi Pumps.
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Fabrikant
- Landbouwmachinefabrikant
- Industriële apparatuur leverancier
- Irrigatieapparatuur leverancier
- Waterpompleverancier
Geschreven door het bedrijf
Lubi pumps have become synonymous to quality pumping solutions, by constantly providing standard products and prompt services. Located in the heart of Gujarat, at Ahmedabad, Lubi Pumps was established in the year 1965 with a single cast–iron foundry and today, has evolved into a state-of-the-art high technology. We have more than 20 branch offices and over 2000 network of distributors & dealers across India. We provide various water pumping solutions to more than 80 countries. We have 9 manufacturing facilities spread across 3,00,000 sq meters with 2500 dedicated employees, and manufacturing 7,00,000 pumps per annum. All our manufacturing facilities are ISO 9001 certified for quality and ISO 14001 certified for environment management.
Contactgegevens
Naroda Rd, near Kalyan Mills, D Colony, 380025, Ahmedabad, India
- 07961700100
- mktsales@lubipumps.com
- lubipumps.com
3,2
Gemiddeld
46 reviews
Heeft 50% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Very bad product
23 juni 2023
Review zonder uitnodiging
Antwoord van Lubi Industries LLP
Dear Subham ji,
Thank you for taking the time to share your feedback with us. We're sorry to hear that you had a negative experience with our product. We would like to assist you in resolving any issues you encountered.
To better understand and address your concerns, could you please provide us with your complaint number? This will help us locate your specific case and ensure a prompt resolution. Alternatively, you can email us your contact details at service@lubipumps.com so we can assist you personally.
We genuinely value your satisfaction and are committed to providing excellent service. We look forward to the opportunity to make things right for you.
Kind regards,
Lubi Pumps
World class service by a Indian company. Proud to be Attached with them.
Honestly writing that Lubi Pumps is fully service oriented and brand conscious about there product (pumps).
Just to explain we (St Mary's school naroda Ahmedabad) having 5000 students studying.
We have purchased a pump LHS 60 , 2 hp was having a small problem and once the complaint registered they have responded very fast with one engineer. With no time the problem was solved. Hats off to Lubi pumps team.
Hope and wish they will continue the same across India and take the brand to the top.
Again Thanks for immediate response.
Regards
Thomas Joy
13 juli 2023
Review zonder uitnodiging
Antwoord van Lubi Industries LLP
Dear Thomas Joy,
Thank you so much for taking the time to share your positive experience with Lubi Pumps. We are thrilled to hear that you found our company to be service-oriented and brand-conscious when it comes to our products, particularly the LHS 60, 2 hp pump.
We are dedicated to providing prompt and efficient customer service, and we are delighted that we were able to resolve the issue quickly for you. Your kind words mean a lot to us, and we truly appreciate your support.
We will continue to strive for excellence and ensure that our commitment to quality and customer satisfaction remains unwavering across India. It is customers like you who motivate us to reach new heights and strengthen our brand.
Once again, thank you for choosing Lubi Pumps, and we look forward to serving you and the St Mary's School in the future.
Best regards,
Lubi Pumps
Service engineer who take visit at our home have a sweet temperament.
Service engineer who take visit at our home have a wonderful knowledge about pumps and sense of humour.
28 juni 2023
Review zonder uitnodiging
Antwoord van Lubi Industries LLP
Dear Daxesh ji,
Thank you for your kind feedback! We're delighted to hear that our service engineer impressed you with their excellent knowledge about pumps and sense of humor. We believe in providing not only technical expertise but also a positive and enjoyable experience for our customers. We appreciate your support and look forward to serving you in the future.
Thank you for choosing us.
Best regards,
Lubi Pumps
My complaint-COMPLAINT TICKET NO 104-202305-12236 HAS BEEN RESOLVED very nicely by Your service engineer -WI.Pranav Apturkar. I am now proud owner of Lubi Pumps.
My complaint-COMPLAINT TICKET NO 104-202305-12236 HAS BEEN RESOLVED very nicely by Your service engineer -WI.Pranav Apturkar.
I am now proud owner of Lubi Pumps.
25 mei 2023
Review zonder uitnodiging
Antwoord van Lubi Industries LLP
Dear Vijay ji,
Thank you for sharing your positive experience with us! We're thrilled to hear that your complaint ticket number 104-202305-12236 has been resolved by our service engineer. We're proud to have you as a satisfied owner of Lubi Pumps. If you have any further questions or need assistance, please don't hesitate to reach out.
Thank you for choosing us.
Best regards,
Lubi Pumps
Very Bad Service after Receiving Pump.
Very Bad Service after Receiving Pump.. Parts Availability issue...Very Poor Service...Not Satisfaction With Service & Quality..Issue..No Response after Give Pump For Service
14 september 2022
Review zonder uitnodiging
Antwoord van Lubi Industries LLP
Hi Jignesh Ji,
Thank you for reaching out. We are very sorry for your experience with Lubi and that your experience did not meet your expectations. We’d like to learn more about your specific situation and make things right, if we can. Please feel free to reach out to service@lubipumps.com to discuss your problem in detail or let us know your contact details such as your mobile number or e-mail id on service@lubipumps.com, so we can personally assist you. We look forward to speaking with you and working towards regaining your trust.
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