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3,1
11 reviews
Heeft 75% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
that linen texture kinda threw me for a second—creases looked deep but after a while hanging, they faded out a bit on their own. not stiff at all, actually breezy and didn’t cling in the heat. first thing i checked was the button thread, none of them loose which is rare for stuff in this range.
first thing i noticed was the faint crease lines on the dress right out of the package. it unfolded easy, honestly barely needed pressing, and the weight was lighter than i expected for this length. i wore it straight away, fits roomy, not stiff. compared to last one i got from a store, this has smoother edges and no loose threads.
This stylish hoodie features a bold 'Cowboys' heart print design, combining comfort and team spirit. Made from soft, warm fabric with a practical drawstring hood and kangaroo pocket, it's perfect for casual outings or supporting your favorite team. Show your love for the Cowboys in this chic and cozy hoodie!
My inquiry was received and was answered right away. It would be nice if more companies were like this. I am very happy about the outcome. Thank you so much!!
I recently purchased the Cordless Car Vacuum High Power 13000Pa/30AW and it started smoking when switched on, indicating a serious malfunction. I reported the issue, expecting either a full refund or a replacement due to the defect, but was offered only a half refund without explanation. After following up multiple times, Kayee, the second representative, said the rest would be refunded, but it was delayed and required several more emails. Finally, after repeated follow-ups, I received the complete refund. Based on this experience, I do not recommend this product or service.
Lucckylinen is terrible, clothes are not as described, I ordered sizes too large and it is still too small, took a long time to get here, and address says it is NJ, well do not ever buy from them. Pure lies. I will keep the 3 pieces of clothing and give away, but would never ever recommend them at all.
Antwoord van Lucckylinen
Dear Customer,
Thank you for bringing this to our attention. We sincerely apologize for both the extended delivery time and that the product performance did not meet the promised expectations. This is certainly not the experience we wish for our customers.
We would like to make this right for you. For a prompt resolution, please contact our customer service team at service@lucckylinen.comwith your order number. We are ready to assist you with suitable solution.
Thank you for your patience and the opportunity to address this.
guys it’s just a scam. Move on and spend your money elsewhere. Clothing is bad quality, and the return policy is despicable and they don’t honor it.
Ordered Christmas T shirt their ukcomfycloths brand, believing it to be a local brand and certain to arrive before Xmas, have since sent FIVE emails, seeking confirmation of this , but can’t get a meaningful reply.sent email to cancel but same generic response.
SHOCKING!
Antwoord van Lucckylinen
Dear valued customer, thank you very much for taking the time to share your feedback with us.
We sincerely apologize that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you have not received your order, please contact our after-sales service team. We are responsible for every product. Please send your detailed information to our customer service email address: service@luckylinen.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make things right. Thank you very much.
Not as described. I tried to return but no reply. Buyer beware
Antwoord van Lucckylinen
Dear customer, thank you for your feedback.
We understand your feelings. It's possible you didn't contact our store using the correct email address, causing a delay in resolving the issue. We assure you that we will prioritize resolving problems from the customer's perspective. Please send your details to our customer service email: service@luckylinen.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.
I love the shirt, the material felt great. I would buy from them agsin.
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