I think the vendor is a scam and they are using political causes to gain money. Still at this very moment they publish ads on insta to buy kufiyehs to support the Palestinian cause. Once you receive a... Toon meer
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Lees wat reviewers zeggen
My package arrived very quickly and both pieces were just as beautiful as advertised in the website. The colours were vibrant and the quality of fabric was strong. They fit me perfectly and I am obses... Toon meer
I have had a few sets from this beautiful brand! If I could give them a higher rating than 5 stars I absolutely would! From the customer service, shipping and quality of the products, Lushy Inimates... Toon meer
Order arrived after 3 weeks of waiting unfortunately it didn’t fit well. I have tried contacting them numerous times for a refund but no one’s responds to me. Also you can’t actually get your money ba... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We designed our brand with the female in mind, where instead of feeling self-conscious she feels secure in her own body, not limited by age, size, or shape.
Contactgegevens
3,5
Gemiddeld
31 reviews
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Do not use never respond when you have an issue
Order arrived after 3 weeks of waiting unfortunately it didn’t fit well. I have tried contacting them numerous times for a refund but no one’s responds to me. Also you can’t actually get your money back only a store credit. This should be at the top of payment pages as I was not aware of this when I spent £70 on an order that I’d no good. Do not use this company you can get same quality lingerie cheaper elsewhere!!
15 mei 2023
Review zonder uitnodiging
I am so mad
I am so mad! Placed my order in January & it’s still not here- of course the money is gone. They mixed up my two orders the cheap stuff is here the expensive of course not. Still fighting for my order but will never ever buy anything there again.
27 januari 2023
Review zonder uitnodiging
I almost didn’t purchase my set due to…
I almost didn’t purchase my set due to these poor reviews. I’m so glad I went ahead and got it! It’s so gorgeous, looks exactly like the picture, and fits perfect! I feel the quality is great. I think it took about a month to receive it.
7 april 2023
Review zonder uitnodiging
Terrible return policy
Terrible return policy. Online it says you can return within 21 days. What they don’t tell you is that it will cost more than double to ship back than what your items cost. Now I’m stuck with a bunch of stuff that I can’t return.
9 maart 2023
Review zonder uitnodiging
The customer service is very very…
The customer service is very very verrryyyyyyyyy bad and their return policy sucks. Not recommended at alllll
7 december 2022
Review zonder uitnodiging
it’s been over a month and i still…
it’s been over a month and i still haven’t received my package
1 september 2022
Still have not received my package
I ordered a month ago and still have gotten nothing but a charge to my credit card. Very disappointed.
19 augustus 2022
Cheap products can buy on shein for…
Cheap products can buy on shein for fraction of cost, took forever to deliver and really bad smell
19 augustus 2022
It took over a month for my order to…
It took over a month for my order to get to me. Then the pieces we broken! Not even worth my time to send back and deal with. Worthless junk!
5 augustus 2022
I placed my order almost a month ago…
I placed my order almost a month ago and still haven't recieved it . I've contacted them several times to be told once it's already shipped there is nothing they can do . So I'm now 68pound out of pocket
13 juli 2022
Review zonder uitnodiging
Antwoord van Lushy Intimates
Hey Louise!
This is Bella from the Lushy Intimates customer support team. Thank you for your recent review!
We apologize if your experience with us wasn't up to your expectations. However, it seems that your order was delivered to you a few hours after you left this review by Royal Mail.
Our standard delivery is estimated to take 7-14 working days to most countries, which was also noted in the email conversations.
If you have any other questions or concerns, feel free to reach out to us at info@lushyintimates.com
All the best,
Lushy Intimates Team
I placed my order almost a month ago…
I placed my order almost a month ago and still haven’t received my order when the estimated shipping time was 7-14 days. I can’t track my order either, the USPS tracking number I was given doesn’t work. I’m starting to wonder it I was scammed into buying something from a fake online store and I’ll never actually receive my order.
9 juli 2022
Antwoord van Lushy Intimates
Hey Summer!
This is Bella from the Lushy Intimates customer support team. Thank you for your recent review!
We apologize if your experience with us wasn't up to your expectations. However, we would like to provide some details regarding this.
Our standard delivery is estimated to take 7-14 working days to most countries. Upon checking, it seems that your order has been on its way for 10 working days so far.
The USPS tracking number will start working once your package arrives to the US and is handed over to your local courier. However, all tracking details before that are available on our website under the order tracking page.
We also have reached out to you several times through email but never heard back.
If you have any other questions or concerns, feel free to reach out to us at info@lushyintimates.com
All the best,
Lushy Intimates Team
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