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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Placed an order that was cancelled 8 days later due to a confirmation process that wasn't explained on the website or order email confirmation. But will give 5 stars for the specific customer servi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great selection, awesome Black Friday sale, surprised by little extra goodies in my shipment, and timely shipping! I would definitely shop here again and recommend it to friends!! Only thing is could... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Luvoqa has an awesome, curated collection of body-safe sex toys and accessories. I appreciate their gender-neutral and inclusive marketing. And they have free shipping! (I got my packages within a w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

We got our product earlier than expected, and it was in perfect condition. The price was comparable, if not a little lower, than other sites we checked. The only reason I’m not giving 5 stars is becau... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Sex toy-winkel
  2. Sexshop

Informatie afkomstig van verschillende externe bronnen

LUVOQA enhances everybody's pleasure through body safe sex toys. We curate the best items from premium brands, so you can shop assured that you are choosing from well-reviewed, award-winning, and only body safe products.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

39 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Zo gebruikt dit bedrijf Trustpilot

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Beoordeeld met 5 van de 5 sterren

Order issue, but good customer service in the end

Placed an order that was cancelled 8 days later due to a confirmation process that wasn't explained on the website or order email confirmation.
But will give 5 stars for the specific customer service in responding to the issue. Although it took extra time and steps, the problem is being resolved. Will update again when all goes through with placing my order again.
Update: Order was placed, shipped & received promptly without further issue

5 december 2020
Review zonder uitnodiging
Logo LUVOQA

Antwoord van LUVOQA

We're glad that we were able to remedy this experience for you. Our customer service team is always there to provide support, and never hesitate to reach out! We look forward to helping you with your next purchase.

Beoordeeld met 5 van de 5 sterren

Some much needed entertainment

Ordered something fun for me and my husband since we're all at home 24/7 with coronavirus. reached out to customer service about something and they were so nice and helpful! Will def be buying from here again!!

29 juli 2020
Review zonder uitnodiging
Logo LUVOQA

Antwoord van LUVOQA

Thank you so much! We appreciate your kind words. Let us know if we can be of any help with your next purchase.

Beoordeeld met 5 van de 5 sterren

Quick shipping of a great product

The product was shipped fast and was definitely with the price. I would definitely do business with them again.

4 maart 2020
Review zonder uitnodiging
Logo LUVOQA

Antwoord van LUVOQA

Thank you so much! We're glad you liked the item and that it reached you quickly. Let us know if we can be of any help with your next purchase.

Beoordeeld met 5 van de 5 sterren

Wife loved it

22 februari 2020
Review zonder uitnodiging
Logo LUVOQA

Antwoord van LUVOQA

Thank you so much! We appreciate your business and we're glad she loved it. Let us know if we can be of any help with your next purchase.

Beoordeeld met 5 van de 5 sterren

Easy and convenient

Easy and convenient, discreet, will use again.

22 februari 2020
Review zonder uitnodiging
Logo LUVOQA

Antwoord van LUVOQA

Thank you so much! We appreciate your business. Let us know if we can be of any help with your next purchase.

Beoordeeld met 5 van de 5 sterren

The product arrived sooner than…

The product arrived sooner than expected!! Will definitely order from you again!!! Thanks.

21 februari 2020
Review zonder uitnodiging
Logo LUVOQA

Antwoord van LUVOQA

Thank you so much! We appreciate your business and we're glad your order arrived sooner than expected. Let us know if we can be of any help with your next purchase.

Beoordeeld met 5 van de 5 sterren

Good product and fast shipping.

19 februari 2020
Review zonder uitnodiging
Logo LUVOQA

Antwoord van LUVOQA

Thank you so much! We appreciate your business. Let us know if we can be of any help with your next purchase.

Beoordeeld met 1 van de 5 sterren

poor quality doesn't stay connected

19 februari 2020
Review zonder uitnodiging
Logo LUVOQA

Antwoord van LUVOQA

We're sorry that you had a negative experience. Fortunately, the item you purchased has a 1-year manufacturer's warranty. We carefully choose brands that offer a manufacturer's warranty on their items so that, in the rare event that an item has a manufacturing defect, customers have a means to seek a replacement . Please reach out to us directly via email and we would be happy to provide you with the information necessary to fulfill the manufacturer's warranty claim.

Beoordeeld met 5 van de 5 sterren

Great service

Great service. Came a little earlier than I expected. Was discreet for my privacy.

18 februari 2020
Review zonder uitnodiging
Logo LUVOQA

Antwoord van LUVOQA

Thank you so much! We appreciate your business and we're glad your order arrived a little earlier than expected. Let us know if we can be of any help with your next purchase.

Beoordeeld met 5 van de 5 sterren

Not the first time I'll be ordering from Luvoqa

Great experience with customer service! Super satisfied with the purchase and will be back for seconds!

6 februari 2020
Review zonder uitnodiging
Logo LUVOQA

Antwoord van LUVOQA

Thank you so much for your kind review! We're glad you had a great experience and we look forward to helping you with your next purchase.

Beoordeeld met 1 van de 5 sterren

The product purchased doesn't work.

21 januari 2020
Review zonder uitnodiging
Logo LUVOQA

Antwoord van LUVOQA

We're sorry that you had a negative experience. Fortunately, the item you purchased has a 1-year manufacturer's warranty. We carefully choose brands that offer a manufacturer's warranty on their items so that, in the rare event that an item has a manufacturing defect, customers have a means to seek a replacement . Please reach out to us directly via email and we would be happy to provide you with the information necessary to fulfill the manufacturer's warranty claim.

Beoordeeld met 1 van de 5 sterren

Luvoqa wont stand behind the products…

Luvoqa wont stand behind the products they sell.They sold me toys that would not take a charge. $140 worth of junk that did not last for two uses.

15 december 2019
Review zonder uitnodiging
Logo LUVOQA

Antwoord van LUVOQA

We're sorry that you had a negative experience. We are unable to provide replacements for items outside of the exchange window, per our Return Policy. Fortunately, the items purchased have a 1-year manufacturer's warranty. We specifically carry brands that offer a manufacturer's warranty on their items so that, even if a customer is outside of the exchange window, there is still a means to seek a replacement. We encourage you to reach out to the manufacturer directly.

Beoordeeld met 5 van de 5 sterren

Amazing customer service and A-mazing…

Amazing customer service and A-mazing product. Ope! Silly me had no idea what I was in for when I bought... well what I bought. Free shipping was a serious plus for my husband and myself as well. We'll be ordering from Luvoqa again.

9 december 2019
Review zonder uitnodiging
Logo LUVOQA

Antwoord van LUVOQA

Thank you so much for your kind review! We're glad you had a great experience and we look forward to helping you with your next purchase.

Beoordeeld met 4 van de 5 sterren

Good service, bad communication

We got our product earlier than expected, and it was in perfect condition. The price was comparable, if not a little lower, than other sites we checked. The only reason I’m not giving 5 stars is because after receiving an invoice for the order, we never received any kind of shipping info to know when it would arrive.

8 oktober 2019
Review zonder uitnodiging
Logo LUVOQA

Antwoord van LUVOQA

Thank you for your review! We're so sorry that you didn't receive a shipping confirmation email. We've since identified and corrected the issue (there was a system setting that needed updating), and all customers should get shipping confirmation emails going forward. Let us know if we can be of any help with your next purchase!

Beoordeeld met 5 van de 5 sterren

Fantastic stuff

Fantastic stuff! Que rico!

Honestly, best orgasm i've had from a product maybe ever. The body safe guarantee makes me feel comfortable as well and put any anxiety to rest so I can focus on pleasure!

Would recommend 11 out of 10 for any woman.

26 juli 2019
Review zonder uitnodiging
Logo LUVOQA

Antwoord van LUVOQA

Thank you so much for your kind review! Body safe, non-toxic, and hypoallergenic sex toys are what we're all about here at LUVOQA. Let us know if we can be of any help with your next purchase.

Beoordeeld met 4 van de 5 sterren

Great Service

Great Service. Loved their customer Support as well

25 mei 2019
Review zonder uitnodiging
Logo LUVOQA

Antwoord van LUVOQA

Thank you so much for your kind review! We're glad you had a great experience and we look forward to helping you with your next purchase.

Beoordeeld met 5 van de 5 sterren

Outstanding customer service

Bought a product that failed on the second use. Customer service was outstanding. Very very quick reply and and outstanding resolution.

Will definitely use them for future purchases.

21 mei 2019
Review zonder uitnodiging
Logo LUVOQA

Antwoord van LUVOQA

Thank you so much! We've passed along your kind words to our Customer Service team. Don't hesitate to contact us if we can be of any help with your next purchase.

Beoordeeld met 5 van de 5 sterren

Excellent service and products for all…

Excellent service and products for all your special desires !!!

5 maart 2019
Review zonder uitnodiging
Logo LUVOQA

Antwoord van LUVOQA

Thank you so much for your kind review! We're glad you had a great experience and we look forward to helping you with your next purchase.

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