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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I ordered a Marc Jacob tote bag from this website & it literally came in the NEXT DAY!! That is literally the fastest service I’ve gotten in a while!! They have beautiful authentic pieces & best price... Toon meer

Beoordeeld met 5 van de 5 sterren

My son is turning 25 and I wanted to give him a surprise watch. I got one from Luxerwatches and they are awesome. The best is better than other sites. The packaging is very nice, professional and l... Toon meer

Beoordeeld met 5 van de 5 sterren

Best shopping experience I've ever had, got my watch very fast, item's ware as described authentic and good quality, big selection, nice and neat website, simple and easy to navigate, Very good cu... Toon meer

Beoordeeld met 5 van de 5 sterren

I originally found LuxerWatches.com while looking for gifts for the two best men at my wedding. I found the best prices on Luxer but thought that it might be too good to be true so I googled reviews.... Toon meer

Bedrijfsgegevens

  1. Horlogerie

Informatie afkomstig van verschillende externe bronnen

Best price guaranteed on men's and women's watches from the most popular watch brands: Michael Kors, Fossil, Seiko, Skagen, and more. FREE Shipping!


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

42 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Zo gebruikt dit bedrijf Trustpilot

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Beoordeeld met 5 van de 5 sterren

Marc Jacobs Tote bag

I ordered a Marc Jacob tote bag from this website & it literally came in the NEXT DAY!! That is literally the fastest service I’ve gotten in a while!! They have beautiful authentic pieces & best prices possible! So happy with my purchase! Trust-worthy website.

16 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

First time buyer, bought birthday gift for son

My son is turning 25 and I wanted to give him a surprise watch. I got one from Luxerwatches and they are awesome. The best is better than other sites.
The packaging is very nice, professional and luxury style.
If you have to exchange, take picture and don't open the box or try if u don't like it and u will get full refund.
I am going to continue shopping from this site as they are trustworthy.

16 september 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Revised review

I have to apologize to luxerwatches.
There's another company with similar business name. Luxerwatches have an excellent product. Beware of stores with similar name.

23 april 2021
Review zonder uitnodiging
Logo Luxerwatches

Antwoord van Luxerwatches

Dear James,

We are sorry for your experience, while customer satisfaction and quality control are the main aspects of LuxerWatches, our commitment extends beyond customer satisfaction. We will also strive to do everything right the first time and do our best to try and continuously improve.

We have attempted to contact you, please contact us at your earliest convenience as we searched for the order details to assist, (it seems the experience may have been with a different store)

you could always reach us 9-5 Monday to Thursday 9-3 Friday EST at:
1866-237-8820 or email us info@luxerwatches.com or chat with us via chat on our website at your convenience,


Thanks,
LuxerWatches Customer care
info@luxerwatches.com
T:1866-237-8220

Beoordeeld met 5 van de 5 sterren

Bering Titanium

Ordered a beautiful Bering Titanium watch.
Received within 10 days from Canada to the UK.
Excellent communication and information.
Brilliant service and excellent quality item.

4 januari 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

They’re impossible to reach with a problem

They’re impossible to reach on the phone and are unresponsive to emails and messages. Have been trying to make a return for over two weeks and can not get them to respond to request for a return authorization.
Good luck if you have a problem, I’d stay away!

29 juli 2019
Review zonder uitnodiging
Logo Luxerwatches

Antwoord van Luxerwatches

Dear Dana,

We are sorry and would like to extend to you our most sincere apologies regarding your recent experience, while customer satisfaction and quality control are the main aspects of LuxerWatches, our commitment extends beyond customer satisfaction. We will also strive to do everything right the first time and do our best to try and continuously improve.

We emailed the RMA return slip with return instructions as soon as we have the watch we will issue a full refund
Or login to your Account and under My returns you could Request manage and see updates of your return
you could always reach us 9-5 Monday to Thursday 9-3 Friday EST at:
1866-237-8820 or email us info@luxerwatches.com or chat with us via chat on our website at your convenience,


Thanks,
LuxerWatches Customer care
info@luxerwatches.com
T:1866-237-8220

Beoordeeld met 4 van de 5 sterren

Customer service was good once they reviewed the issue.

UPDATE:
Luxerwatches have contacted me and corrected my issue I had and they made it right with their apologies. I believe their customer service is as described but it was just a disappointment that I had this issue. I would purchase from them again as they worked it out with me. Thank you.

I have ordered a watch before for myself from these guys, which I received a very good price and it arrived as described. I decided to purchase another one for my wife. The watch that was sent to me did not work, I requested a return and I have not heard a thing from anyone for this company. After no one would communicate to me I decided to at least try to have the battery changed out. The watch worked. I asked for some sort of credit for the cost and installation of the battery and again no response from anyone with this company. It is too bad they treat customers this way. They say on their site worry free returns etc, I totally disagree so unfortunately I don’t think I will chance another purchase from this company again...too bad. Buyer

13 mei 2019
Review zonder uitnodiging
Logo Luxerwatches

Antwoord van Luxerwatches

Dear Paul,

It came to our attention and were sorry that we didn't meet your expectations on your last order from us.
We would like to extend to you our most sincere apologies regarding your recent experience, while customer satisfaction and quality control are the main aspects of LuxerWatches, our commitment extends beyond customer satisfaction. We will also strive to do everything right the first time and do our best to try and continuously improve.
As per our records your were contacted and the issue was resolved we issued the refund for the Battery change however, if there are any other issues with the watch we are here to assist with return and refund you could always reach us 9-5 Monday to Friday est at:
1866-237-8820 or email us info@luxerwatches.com or chat with us via chat on our website at your convenience,

Thanks,
LuxerWatches Customer care
info@luxerwatches.com
T:1866-237-8820

Beoordeeld met 5 van de 5 sterren

Love my watch

Love my new watch, great shopping experience with Luxerwatches, shipping was prompt and well packaged,

13 juli 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great shopping experience

Great shopping experience. Impressive selection and prices that no-one can beat! Satisfaction guaranteed, it's that simple.

17 april 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very pleasant experience

Very pleasant experience, felt like a person was at the other not a robotic clerk, was helpful and patient and shipped promptly and accurately, would buy again from here.

20 maart 2018
Review zonder uitnodiging

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