Luxury Business Class Reviews 

96
•
TrustScore 3.5 uit 5

3,3

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Beoordeeld met 1 van de 5 sterren

I placed a 5 star review in August 22 just after having made my bookings. One year later I have a completely different rating due to the actual dreadful flying experience. I was denied boarding at Ams... Toon meer

Beoordeeld met 5 van de 5 sterren

Absolutely first class service. Actually fell upon them accidentally and so pleased I did. Adam and his Co worker Kevin were professional, diligent, friendly, went above and beyond . They found m... Toon meer

Beoordeeld met 5 van de 5 sterren

My experience is above 5 star. Its not just that we got our business class multi city cruise tickets for cheap.... we had to cancel and change many times due to the cruise rescheduling. Never experie... Toon meer

Beoordeeld met 1 van de 5 sterren

Promised flights and quoted fares, then claimed agent made a mistake AFTER charging my credit card (then apologized and removed the charge). Complaint filed with NY Attorney Gerneral's Office. AVOID... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Reisbureau

Geschreven door het bedrijf

Discounted Business & First Class Travel! SAVE 30%-75% ON INTERNATIONAL BUSINESS AND FIRST CLASS TRAVEL.


Contactgegevens

3,3

Gemiddeld

TrustScore 3.5 uit 5

96 reviews

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3,3

Alle reviews

(96)

0 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great service & results

Really happy with the service and the attention from Luxury Business Class. The agent I work with (AJ) is incredibly attentive; understands my often complex travel needs and finds really attractive prices. No hesitation to recommend them.

1 november 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

AMAZING PRICES EVEN BETTER…

AMAZING PRICES EVEN BETTER SERVICE!!!!!!!
Great Customer Service, from the first call thill the end of a LUXURY trip! Thanks again for the great Business class seats prices for my trip!! Saved over $1000 Per ticket from the online price!

14 augustus 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Luxury Business Class is THE REAL DEAL!!!

Rob, my wife is presently with me here in Abu Dahbi on the booking you arranged:

…. SHE LOVED IT!!!!!

You’ve made me look like a superstar to her, as well as her friends who heard that her husband flew her out to meet him for his birthday to the UAE BUSINESS CLASS.

As you expressed, and my wife confirmed, the first class lounge in Doha was AMAZING!!!!!

Rob, I can’t thank you enough for working your magic in arranging that itinerary. Know that you ABSOLUTELY have a repeat customer who is more than wit to spread the good word as to the service you provide,

Thank so much once again!

30 augustus 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Such big help!

I really thank Abe for helping me find the best flight options and price at last minute to get on time for a funeral I almost had no chances to make it. Thanks!!

29 augustus 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

the perfect honey moon

Josh was amazing in helping us book our honeymoon after we had to wait due to covid he really made every last detail count I highly recommend Josh to everyone and look forward to using him again for any upcoming travel I have thank you.

28 augustus 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Kevin Newman was fantastic

Kevin Newman, my agent, was fantastic. He scored me a terrific deal with Singapore Air to NYC, and the entire process ran smoothly from purchase to check-in. I will definitely use him again! The price was incredible too! And I've since had two friends use him as well.

26 augustus 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great prices, great service

Would absolutely recommend Luxurybusinessclass.com to anybody. Rob helped me secure amazing prices for our return tickets to London (and tickets to Spain and back to London) for myself and my husband and his service was excellent. He checked up with us regularly to make sure all was going to plan and made sure we were travelling well throughout our visit. I was stunned by the pricing and now even more by the ongoing service having purchased the tickets. I'll definitely be using the service for future travels.

23 augustus 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Delivers on both service and experience

Very happy with the service from Abe. A bit apprehensive to use third part service at first. Flights were substantially cheaper and excellent airlines/flight times from AU to Europe. Even sampled Qatar Q Suite. Amazing. The communication before, during and after really was more than I expected and it certainly gives me the confidence to continue to use LBC in the future. Well done team.

22 augustus 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

LBC Delivers

When something seems to good to be true it usually is except in the case of this company. They offer round the clock personal service and save you money and time. I consider myself adept at sourcing the best deals on business travel but LBC has twice saved me close to $2000 on return tickets from Australia to Europe and to US. As well as the price you have access to someone who promptly answers your call or email and works to solve any issues if they arise.

18 augustus 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The Best There Is

It has been my pleasure to have Rob Rose assist me in making reservations for both domestic and international flights. He has been exceedingly courteous and his attention to detail is second to none. Because of these two primary factors, he has already booked international flights for me for the next eight months. I highly recommend him for anyone desiring quality luxury flights.

17 augustus 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

BAIT and SWITCH

Promised flights and quoted fares, then claimed agent made a mistake AFTER charging my credit card (then apologized and removed the charge). Complaint filed with NY Attorney Gerneral's Office. AVOID AT ALL COSTS (especially since you have no idea whether the quoted cost is accurate or not).

12 augustus 2022
Review zonder uitnodiging
Logo Luxury Business Class

Antwoord van Luxury Business Class

Here at Luxury Business Class we take as much pride in resolving a client's issue, as we do with a sale. We are always ready to do right when we are wrong.

In this case, it was a small mistake made by one of our newer agents that we immediately corrected. Our employee simply did not include the cost of the two small domestic legs when he quoted the price of this trip to the client, for any of these purposes we let our clients know (especially in the airline industry) that we cannot guarantee a price until the tickets are issued with the airline as the airline can change a fare in a moment. When we learned of the mistake, our employee immediately reached out to the client to explain the situation and apologized profusely about the miscommunication and provided him an updated quote with the additional two domestic legs. After the client declined that option, we immediately voided the credit card charge and returned the full amount charged to the client's card. This was simple human error that has since been rectified. To show our good faith, we have added a credit of $250 towards the client's next flight.

We have hundreds of happy customers, and we are not a "bait and switch" scam. The client has requested we honor what they offered, but as we explained to the client, we were unable to do that for them. As it says clearly on every quote we send out, "The quoted prices are not guaranteed until the tickets are issued." At this time, we do not have any funds from the client, we refunded this immediately back to the original payment method and offered other options.

Beoordeeld met 5 van de 5 sterren

Business class deals from heaven

We contacted Rob for our dates from Sydney to London return for the summer. He came back promptly with an amazing deal. We had never flown business class before and he handled everything. The airline made some changes and he kept us informed all the way. If you want to try it, please contact Rob, you won't be disappointed

9 augustus 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Incredible Service and Great Price

Rob was fantastic with his service to find the best possible date/time and price for our European trip. He even gave us updates on our flights in the lead up and during our travels to ensure us that every flight was on time. Our experience flying First Class Qatar was unforgettable and we will be booking with Rob for all future travels.

9 augustus 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent experience with AJ! Will be my go to guy moving forward!

Dealt with AJ who helped us book all legs of our upcoming trip. He was very easy to talk to and was always available to ensure we get the best possible trip for the best possible price. He was also providing advice on which airlines have a better product and gave good honest advice, even if it meant making less of a sale. I truly appreciated his advice and excellent customer service. I will most definitely be using him for all my future travels and will recommend him to my friends and family. Thank again AJ!

31 juli 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

airport nightmare

At first my experience was lovely Jon was great and super responsive.

A few days before my flight I received an email from John stating that if they ask these are the last 4 digits of the card used to book the flight. I said JF thehre asking to verify the card I’ll likely need an image of the actual card with the number, name on it along with an ID to match. He said it wasn’t going to be a problem. Then the nightmare happened - I got to the airport 3 hours before considering I’m 6 months pregnant and traveling alone and they would allow me to take the flight. As they booked what’s called a war ticket - which is a ticket on miles where they only pay the taxes I don’t care how it’s purchased to be honest, however everytime I asked to send the physical card with name on the card like any normal authorization they said they only have a virtual version. Then I called Mastercard to ask them and they said that there is always a physical card that is issued however the gentleman in customer service didn’t take fault and blamed the two people working for the airline along with the supervisor saying g it’s always been done before and has never been an issue. Well it was a major issue. I had to purchase a whole new ticket to board the flight and this is my last trip before I give birth, when I asked for a refund they said that they would send through a credit which isn’t what I asked for, their policy stated otherwise but their policy also doesn’t state that I won’t get on the flight. I was so stressed and thirsty standing there at the counter for an hour and a half trying to resolve this and they still wouldn’t send a photo of the physical card with name on it. I hope I get my money back - I couldn’t afford two flights at 2800 which I had to pay in the end and now I won’t even get my money back. If you don’t want to be in a stressful situation I suggest paying a flight with your personal card.

22 juli 2022
Review zonder uitnodiging
Logo Luxury Business Class

Antwoord van Luxury Business Class

Tatiana, we are very sorry for your airport experience, but we are very happy we were able to resolve this issue for you. We issued you a full refund immediately for your ticket. We are extremely thankful that you gave us a second chance to do right by you by allowing us to book your return ticket for you. We are extremely happy that your return flight with the same airline was a complete success. We have since resolved the check in process which you experienced along with many of our clients since. We look forward to wowing you on your next trip.

Beoordeeld met 5 van de 5 sterren

So easy and quick. Great service

My agent Abe was so lovely to work with. He was quick to respond and provided a wonderful experience. Our flight that he booked us was great. I look forward to using Abe's services in future! Thanks again!!

18 juli 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

AMAZING JON LENN EXPERIENCE

I had the pleasure of dealing with Jon Lenn who provided amazing customer service. He went the extra mile to ensure that my flight to Croatia was a seamless experience.
I have referred others Luxury Business Class to book their flights and I will definitely be booking with you again.

4 juli 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The Luxury Business Class experience…

The Luxury Business Class experience was seamless. I was assisted by Sam and AJ, and the booking process from start to finish was super easy. Very communicative, easy to deal with, and great savings! Highly recommend.

30 juni 2022
Review zonder uitnodiging

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