M1 Reviews 193

M1 Finance is absolutely not legit. They claim to have an investment account, what they offer is some ridiculous "pie" scheme, where the investor does not know the price the securities are bought at. They expose people to tax liability. When I transferred my assets there, they offered me to either sell the assets exposing me to tax liability, or freeze the account.

They run some shady scheme with margin account masquerading as personal loans. The information that the account holder can lose their assets if they borrow money is carefully hidden.

They have ridiculous hidden fees like $100 for withdrawing your assets.

Unable to make the simplest of features to work. Don't invest with them . Been trying for an hour to unsubscribe or delete my account. Forgot my password and waited for half an hour for the email. Then the reset just didn't work. No unsubscribe on their spam mail. Jesus christ what is wrong with you .

These people can't even produce a monthly statement on time. What a joke. If you can't trust them to be able to do a simple task like having a monthly statement available when they say they will, do you really want to trust them with your money. Stay Away!

As soon as my deposit came to them they spent it on a stock i reviewed in their system. They decided that i want to buy it and when?!? w t f?
When i wanted to sell it they told me i can place a sell order but it will be bought either at 9:30am or at 3pm there are only 2 times of the day their system is able to sell it and it doesnt matter if dont like prices then. Their are in charge not you go speak with their customer service BOT. Not humans in this company only bots and it shows in their lack of brains with such a system.

So far i love this app, and and for beginners also I think it’s great, as here you will be able to learn, also the debit option is good and the borrow option i like it to, to be there just in case

This is not a review about the platform to say, this is more focused on the terrible, nonexistent customer service. Save yourself the stress and find another platform that will better assist you...
And save yourself the money that you will lose due to their crap way of full filling orders. You will lose money on your sales and you will over pay on your buys!

Love the design of the app and the platform, especially the investment pie options. Such a wonderful metaphor and minimalist approach. I decided to close my regular brokerage account and transfer the funds to M2. It’s the fourth day my account has been placed on pause or hold. No response from customer service other than standard acknowledgment of receipt of message. Still, the design beats all other fun tech designs out there. Too bad about the speed of service and response.