Mackenzie Smith - Estate, Lettings and Land agents Reviews 

2.160
•
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

We had Adam Partridge from the Ash Vale branch throughout our buying process Since we were first time buyers, he was very informative and helpful throughout! We got weekly updates, answers to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We felt very supported by our friendly agents. Nick who marketed my Mum’s property and gave us helpful feedback after viewings and always kept us informed. Nick also helped us negotiate the sale. Adam... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

From initial phone call to completion, team dealt with sale of house proactively and efficiently. Assuring a quick sale at more than asked for and Completion Highly recommend Nick and Adam

Beoordeeld met 5 van de 5 sterren

Mackenzismith was great when dealing with the whole process of buying, they made it very easy to communicate and made any stresses we had as buyers be put at ease. They were great to have around and w... Toon meer

Bedrijfsgegevens

  1. Makelaars
  2. ook in
  3. Huurwoningen
  4. Makelaardij
  5. Vastgoed verhuurbedrijf

Over Mackenzie Smith - Estate, Lettings and Land agents

Geschreven door het bedrijf

Mackenzie Smith offer residential property sales and letting services from an independent network of eight offices in Hampshire and Surrey. Established in 1992 we have always been passionate about providing a quality personal service and advice based on sound knowledge and experience of the local property market.

We Sell and Let Property

Geschreven door het bedrijf

Established Local Property Experts
Established in 1992 and staffed by highly experienced estate agents with superior knowledge of the local area, property values and demand, Mackenzie Smith has been offering excellent advice and service to customers for over 30 years in Hampshire and Surrey.
Property Marketing
Quality property details are at the forefront of presenting your accurately priced property to the market. We produce informative and naturally flowing written details, accompanied by property photography, a clear floor plan and EPC. We contact all our suitable applicants directly and advertise widely including press advertising, for sale or to let boards, high street window and poster displays, an open house events service and a target London buyers service. Our extensive property marketing includes listings on major property websites to reach the largest possible audience of potential buyers or tenants. Properties are listed on Rightmove, Prime Location, Zoopla and Zoopla affiliate sites such as The Times, The Telegraph and The Independent which attract audiences of millions of home movers daily. Our own website is responsive, adjusting to showcase your property to users of PCs, tablets and mobiles. We produce an e-newsletter sent to 9500+ subscribers, write editorial for local press and promote property through social networks.
Accredited
We follow strict guidelines set out in the Code of Practice for Residential Estate Agents by the Property Ombudsman to uphold high professional and ethical standards. Our duty is to protect and promote clients’ interests while acting in a fair and proper manner. Mackenzie Smith Properties Ltd is a member of the National Association of Estate Agents. Mackenzie Smith Property Letting & Management is a member of the National Association of Residential Letting Agents.
Land & New Homes
Since the formation of the company we have acted as Land Agents in the buying and selling of land in North Hampshire and west Surrey, primarily for residential development but also paddock land. Naturally this has led to a specialism as a selling agent for new homes. We have acted for many reputable house builders including Inland Homes, Matthew Homes, Antler Homes, T.A. Fisher, Nicholas King, Natta Country Homes, Westbuild Homes and Bellway Homes to name a few.

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
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4,9

Alle reviews

(2.160)

162 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Top class service from Andy Travers and…

Top class service from Andy Travers and the whole Lettings Team who let my apartment on the very day it went on the market! From start to finish they were efficient, charming and executed the paperwork smoothly and expertly . If you are a landlord or a tenant you can rely on Andy and his team of fabulous people. I would highly recommend this agent over all the others in the marketplace. They are polite, very good at their respective roles and keep you informed at all times . They achieved an excellent rental value and Andy really knows the marketplace so offers knowledgable professional advice

6 juli 2026
Review zonder uitnodiging
Logo Mackenzie Smith - Estate, Lettings and Land agents

Antwoord van Mackenzie Smith - Estate, Lettings and Land agents

Hello Alison,

Firstly, thank you for your kind words. They are truly appreciated.

As a new client of Mackenzie Smith, I am delighted to hear that you have experienced the level of service we strive to provide to all of our clients.

It has been an absolute pleasure working with you so far, and we would like to thank you for choosing Mackenzie Smith as your managing agent. We look forward to continuing this journey with you and supporting you in the years ahead.

Thank you once again.

Kind regards,

Andrew Travers
Senior Lettings Manager

Beoordeeld met 5 van de 5 sterren

Very helpful estate agents

Always use an estate agent with local knowledge which I did. Friendly team who were always helpful whenever I popped in

9 juli 2026
Logo Mackenzie Smith - Estate, Lettings and Land agents

Antwoord van Mackenzie Smith - Estate, Lettings and Land agents

Hello Mrs Kaye,

Many thanks for leaving a review of your experience with us at Mackenzie Smith. It has been a pleasure to assist you through your sale and to secure the exchange of contracts.

If there is anything else you need ahead of legal completion, please do not hesitate to reach out to us.

All the best,

Nick Kirby
Ash Vale Branch Manager

Beoordeeld met 5 van de 5 sterren

Very happy

I sold my late mother's house through this agency. Throughout the process they acted very well on our behalf in a down market, with good communication, grace and enthusiasm. I would certainly recommend them

13 juli 2026
Review zonder uitnodiging
Logo Mackenzie Smith - Estate, Lettings and Land agents

Antwoord van Mackenzie Smith - Estate, Lettings and Land agents

Dear Alex,

Thank you for taking the time to write us such a lovely review.

We are very proud to have been given the opportunity to represent you and we wish you all the best for the future.

Kind Regards,

Toni Scriven
Sales Negotiator ANAEA - Hartley Wintney

Beoordeeld met 5 van de 5 sterren

I recommend Mackenzie Smith very highly…

I recommend Mackenzie Smith very highly for sales and for lettings. Steve in sales and Adam in progression are very experienced. They were professional, helpful, proactive, responsive and effective throughout a long and difficult transaction. The best estate agents I have ever known

10 juli 2026
Logo Mackenzie Smith - Estate, Lettings and Land agents

Antwoord van Mackenzie Smith - Estate, Lettings and Land agents

Dear Fiona,

Thank you so much for using Mackenzie Smith, Farnborough. It was a challenge for us to get your sale through, but I am so pleased that we were able to help you in this process. Thank you for your support and your kind review.

Best regards,

Steve Panther
Farnborough Branch Manager

Beoordeeld met 5 van de 5 sterren

Made the house selling a less stressful…

Made the house selling a less stressful experience. Great Company, would recommend.

19 januari 2026
Logo Mackenzie Smith - Estate, Lettings and Land agents

Antwoord van Mackenzie Smith - Estate, Lettings and Land agents

Your kind words are appreciated, Sharon. Because we know that buying or selling a property can sometimes be stressful, the team and I do like to take that stress away. We'll always ensure the transaction goes through as smoothly as possible.

We wish you all the best for the future.

Kind regards,

Brian Lane
Yateley Branch Manager

Beoordeeld met 5 van de 5 sterren

Fantastic service from first contact to final dale…

I have used McKenzie Smith previously and always had great service from the Farnborough Office. Steve Panther, the manager, is excellent and Adam who from the sales progression team has given me great service clearly understanding my personal circumstances.

30 juni 2026
Logo Mackenzie Smith - Estate, Lettings and Land agents

Antwoord van Mackenzie Smith - Estate, Lettings and Land agents

Thanks once again, Bill, for using our services at Mackenzie Smith. We will also push on the other property for you, so that you can reach a successful conclusion.

All the best,

Steve Panther
Farnborough Branch Manager

Beoordeeld met 5 van de 5 sterren

First class service from a first class lettings agent

Once again very happy with the service from Mackenzie Smith lettings team in Fleet, in particular from Andy Travers, who I have worked with for the past 15+ years with our rented property in Hook, Hampshire. Andy offered a first-class service, in both securing a high-quality new tenant and assisting with the various requirements that come with the changeover of a long-standing tenant. Nothing was too much trouble for Andy who ably assisted with links to an electrician, decorator and end of tenancy cleaning company, all of whom were diligent, professional and efficient. For any fellow landlords out there looking for a capable, professional and most important of all, personable agent to work with, then look no further than Andy Travers and Mackenzie Smith in Fleet.

18 juni 2026
Review zonder uitnodiging
Logo Mackenzie Smith - Estate, Lettings and Land agents

Antwoord van Mackenzie Smith - Estate, Lettings and Land agents

Hello Lee,

Thank you so much for your kind words, I really appreciate them.

After more than 15 years of working together and, seeing that you're just as happy now as you were back then, it really reminds me what this job is all about. It's the reason I love what I do. The long-term relationships I build with my clients are what make my career so rewarding.

I want to say how grateful I am to you for recommending me to your family and friends over the years. It means a great deal that you've trusted me to help them in the same way that I've helped you and I'm proud to still be working with them today.

Thank you for being such a fantastic client and landlord.

Here's to the next 15 years and beyond!

Best wishes,

Andy Travers
Senior Lettings Manager

Beoordeeld met 5 van de 5 sterren

Great service from all at ash vale…

Great service from all at ash vale branch, helped everything go through smoothly and got our dream home at the end of it! Couldn’t recommend them more!

5 maart 2026
Logo Mackenzie Smith - Estate, Lettings and Land agents

Antwoord van Mackenzie Smith - Estate, Lettings and Land agents

Hello Kristie,

Thank you for taking the time to leave a review for us. The team and I are genuinely happy that we've helped you to find what will be a long-term family home for you all.

I must say, I'm really looking forward to seeing the home once you have made your mark on it.

All the best,

Nick Kirby
Ash Vale Branch Manager

Beoordeeld met 5 van de 5 sterren

Spectacular from Start to Finish.

We recently sold our house through Mackenzie Smith. Despite the difficult market, the guys at the Farnborough branch really seemed to pull together to do everything they could for us, adjusting the listings regularly, doing viewings on their way home after they had finished work to work around our schedules/circumstances.

They really cared about getting our house sold, but also wanted the absolute best for us and offered great advice based on years of experience in the industry. David frequently called me just to catch up, let us know about industry developments, and what they were doing to navigate that. Resulting in us selling our house after receiving multiple good offers.

Once we had sold Adam over at the Ash Vale branch took over for Sales Progression, and I cannot stress enough the impact he had on pushing this sale through, catching up weekly to let us know what blockers there were and what he himself could do or we could do to push through them.

As much as I hope we don't have to move again anytime soon, when/if we do, it'll certainly be with Mackenzie Smith.

22 juni 2026
Logo Mackenzie Smith - Estate, Lettings and Land agents

Antwoord van Mackenzie Smith - Estate, Lettings and Land agents

Thank you for taking the time to leave such a comprehensive review! The fact that you had a positive experience is really important to us, as we understand how emotional this journey can be.

It was an absolute pleasure working with you and wish you all the very best in your new home.

Kind regards,

Adam Partridge
Sales Progressor

Beoordeeld met 5 van de 5 sterren

Best in the business

Best in the business.

Professional, knowledgeable and friendly.

All the team worked tirelessly to get us from offer to completion, particularly Sallie who is an absolute gem and was with us every step of the way as our sale and purchase progressed.

The team in Hook genuinely seem to enjoy their jobs. Can't recommend them enough!

9 juni 2026
Logo Mackenzie Smith - Estate, Lettings and Land agents

Antwoord van Mackenzie Smith - Estate, Lettings and Land agents

Dear Annabel,

Thank you for your lovely review and kind words. The team and I are so thrilled that you and your family are now in your new home!

We wish you all the very best for the future.

Kind regards,

Sallie Scott
Sales Progressor

Beoordeeld met 5 van de 5 sterren

We had a fantastic experience with the…

We had a fantastic experience with the agency team while buying our home. A huge thank you to Jason Bowden, Adam, and Nick Kirby for all their amazing help throughout the process. From the very first viewing to the final steps, the team was professional, supportive, and made everything run smoothly. We highly recommend their services!

15 juni 2026
Logo Mackenzie Smith - Estate, Lettings and Land agents

Antwoord van Mackenzie Smith - Estate, Lettings and Land agents

Hello Karthik,

The team and I are so pleased to have assisted you with your first property purchase and are really grateful that you've taken the time to leave such a positive review of your experience with us.

We hope you have settled in well and that we'll see you around the village, too.

All the best,

Nick Kirby
Ash Vale Branch Manager

Beoordeeld met 5 van de 5 sterren

Great service at Mackenzie Smith Fleet …

The staff at Mackenzie Smith Fleet were extremely helpful , from start to completion. We had a few ups and downs with brokens chains but they were always there to help. Through out the sale we were always updated. A big thank you to Sallie and Paul H.

3 juni 2026
Logo Mackenzie Smith - Estate, Lettings and Land agents

Antwoord van Mackenzie Smith - Estate, Lettings and Land agents

Dear Wendy,

Thank you for your kind words. It was a pleasure to work with you, all through the ups and the downs!

The team and I wish you all the very best for your next chapter.

Kind regards,

Sallie Scott
Sales Progressor

Beoordeeld met 5 van de 5 sterren

Professional from the get go…

From the very beginning Mackenzie Smith's communication and service was excellent. Dave and Steve are true gents with genuine passion. Thanks guys and to the whole team. Would highly recommend.

5 juni 2026
Logo Mackenzie Smith - Estate, Lettings and Land agents

Antwoord van Mackenzie Smith - Estate, Lettings and Land agents

Dear Nick,

Many thanks for your review. It’s been a pleasure to deal with you. Steve and I are really looking forward to seeing what you do with the house.

All the best to you and your family.

Kind regards,

David Hill
Assistant Branch Manager - Farnborough

Beoordeeld met 5 van de 5 sterren

The service we received was exemplary

The service we received was exemplary. The team at Mackenzie Smith kept us up to date with progress on the sale, went all out to find the right buyer, and make sure that we had to do as little as possible. Their knowledge of the local area and market were also a big plus. Would highly recommend.

5 juni 2026
Logo Mackenzie Smith - Estate, Lettings and Land agents

Antwoord van Mackenzie Smith - Estate, Lettings and Land agents

Dear David,

Many thanks for your kind words. I'm so pleased your home sale went through nice and smoothly, as well as in good time.

All the very best to you and Maria.

Regards,

David Hill
Assistant Branch Manager - Farnborough

Beoordeeld met 4 van de 5 sterren

Good service tho had to chivvy a couple…

Good service tho had to chivvy a couple of times

9 juni 2026
Logo Mackenzie Smith - Estate, Lettings and Land agents

Antwoord van Mackenzie Smith - Estate, Lettings and Land agents

Dear Mr Darby,

Many thanks for your review. Agreed, it was a challenging transaction, but we're very pleased it’s over the line!

All the best for the future from the Hook team and I.

Kind regards,

Dan Franklin
Assistant Branch Manager - Hook

Beoordeeld met 5 van de 5 sterren

Great Communication

Great communication throughout our purchasing process at all stages, helped ensure everything went as smoothly as possible.

29 mei 2026
Logo Mackenzie Smith - Estate, Lettings and Land agents

Antwoord van Mackenzie Smith - Estate, Lettings and Land agents

Hello Mr Reed,

Many thanks for taking the time to leave your review of your experience with us. We're really pleased that the transaction proceeded at the pace that it did. It just goes to show what can be achieved when all parties are communicating well and motivated to progress matters.

We wish you all the very best in your new home and we'll see you around the village!

Kid regards,

Nick Kirby
Ash Vale Branch Manager

Kind regards,

Nick

Beoordeeld met 5 van de 5 sterren

A wonderful team!

We purchased our house through Mackenzie Smith seven years ago and had such a positive experience that, when we started considering selling at the end of last year, they were our first choice.

From the outset, they gave us honest, fair advice and didn’t overpromise, which we really appreciated. The whole process felt straightforward and well managed, and our house sold within 10 days with a number of offers on the table.

We had hoped to buy through them again too, although unfortunately that didn’t quite work out. Even so, the exchange process was handled brilliantly by the sales progression team, who did a lot of chasing and kept us informed throughout.

We wouldn’t hesitate to recommend them and they’ll absolutely be our first port of call if we ever sell again — although hopefully not for some time, as we’ve now found our forever home!

3 juni 2026
Review zonder uitnodiging
Logo Mackenzie Smith - Estate, Lettings and Land agents

Antwoord van Mackenzie Smith - Estate, Lettings and Land agents

Thank you Angela for your superb review! I am so pleased that you came back to Mackenzie Smith to use our services.

It’s great to hear that our selling and sales' progression systems synchronised so well for you, smoothing out the process of your home sale.

I wish you the best of luck in your new home.

Kind regards,

Steve Panther
Farnborough Branch Manager

Beoordeeld met 5 van de 5 sterren

First Class Service

An absolute first-class service from Nick, Adam and the team.

They handled the sale of our property with complete professionalism. Nick’s knowledge of the local market is second to none, and the marketing package they put together really made our home stand out. What also impressed us was how the team managed the sales progression after the offer was accepted, keeping the solicitors moving and taking the pressure off us. A massive thank you to Nick, Adam and everyone on the team

29 mei 2026
Logo Mackenzie Smith - Estate, Lettings and Land agents

Antwoord van Mackenzie Smith - Estate, Lettings and Land agents

Hello James,

A massive thank you for leaving such a lovely review of your experience with us at Mackenzie Smith. Our team do genuinely want to ensure we offer the right advice, not just in the first instance when we meet the client at market appraisal stage, but the whole way through the process.

Having Adam in the office handling the sales progression really helps things progress more swiftly! It helps keep any transaction wobbles to a minimum, 100%!

Many thanks again for trusting us with the sale; we really appreciate it.

All the best,

Nick Kirby
Ash Vale Branch Manager

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service. Responded quickly to any calls and worked with our solicitor to move the process along. Friendly sales staff. Not pushy with us. Would recommend.

29 mei 2026
Logo Mackenzie Smith - Estate, Lettings and Land agents

Antwoord van Mackenzie Smith - Estate, Lettings and Land agents

Thank you Tom, for your kind words. The team and I are delighted to have played a successful part in your and Susan's journey, resulting a wonderful home for you both.

We wish you all the best for the future.

Kind regards,

Stephen Tetlow
Managing Director Residential & New Homes Sales

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