Madeinparadis Shop Reviews 

Be very cautious about buying from this company, particularly if you think you may ever need to return a faulty item.

I purchased a faulty item and have had a significant struggle trying to resolve the issue. I have repeatedly emailed the company, contacted them several times and provided photographs clearly showing the fault, yet the matter has still not been resolved satisfactorily.

The company eventually offered me just one-third of the original purchase price rather than providing an appropriate solution to the problem and allowing me to return the item.

As this is an EU-based company and I purchased the item from Ireland, I understand that I am protected by EU consumer law, which provides legal rights when goods are faulty, including a minimum two-year legal guarantee and the right to an appropriate remedy. The seller is responsible for dealing with faulty goods.

My experience has been very different from dealing with companies such as Amazon, where a faulty-item return is generally dealt with quickly and straightforwardly and the customer is not left out of pocket.

I would therefore advise caution when purchasing from this company. In my experience, getting a satisfactory resolution for a faulty item has been extremely difficult, despite repeatedly contacting them and providing photographic evidence. I would never order from them again.

Slow delivery

I liked my sandals until I didn’t. I bought them maybe 3-4 years ago. Very well made. Nice looking. Used them when I traveled only on the boats but didn’t wear them much. Then I went to use them and when I walked, pieces (like crumbs) were sloughing off from inside the soles (from arch to heal) and were all over the carpet. Would be interested in knowing if other purchasers noticed this problem and if so has the material in the soles been improved. Would hot weather have had any affect on this sole material.
Big I knew this wouldn’t happen again, I’d buy another pair. It’s a shame but the sandals are now in the trash bin.

no indication online that this is a french web site. you may be liable for 20% import duty plus vat on purchases.
we were tricked in to ordering and they didnt even send the item to the courier for a full 10 days.. then 5 more days for delivery.. painful.

avoid this dishonest and poor performing business completely

Quick transaction and shipping. Love the lamp!

Be careful with purchasing anything from this place. Especially if you live inside the United States, because this comes from outside the United States. I bought an item, a cuckoo clock for under a $100. And I get, a notice from DHL,,,,wherever it's shipped from, that they want almost $7000 to deliver it to my home. H to the no!!!!!!! They want me to pay almost $7000 to bring it to my home. For a cuckoo clock that cost under $100!!! In that case, I could take a flight to wherever this country is. And purchase that cookuu clock and bring it back home for $7000. I told that company,,, keep it, and refund my money for the purchase of the clock!!!! SCAMMERS!!!!

Update: they responded to my negative review against them. And they always say the same thing, to contact their customer service, blah blah blah. But they do nothing ,,, nothing at all to help you. I'm not contacting their customer service to be given a runaround and their excuses, like they've done on the many emails they've sent me.

I was surprised to get my item as quickly as I did coming from France. It was correct and timely.

Item as expected, quick shipping via FedEx to the United States.

Mi pedido no ha llegado todavía me siento inconforme con su servicio

This is surely a scam. Placed an order 2 months ago. No update has been given, no answer to my emails, no picking up of cellphone. Avoid them as much as you can

Placed an order back in mid-March...then nothing happened for weeks.

I contacted them mid-April, when i was reassured it was just taking a little longer....then nothing happened again for 2 weeks.

I contacted them again at the very end of April.first days of May, when i was told they could longer supply the shoes as they had no stock. I will now have to see how long the refund will take...

All this whilst their website still shows the item as available, which means they are still taking people's money even though then know full well they cannot fulfil the order.

AVOID THIS COMPANY!

I LOVE my new croc boots! I ordered the Women's classic luxury boots Crocs neo puff
I am in the US and first found these boots on another site but my original size was too small and they did not have the next size up. I searched the internet for days looking for them. When I found this site I was very hesitant to order because of all the bad reviews. I really wanted these boots so I took a chance and ordered on January 11, 2025. I received a tracking number on January 13. My boots were delivered on January 20. Only 1 week from them time I placed my order until delivery. I have had a great experience here.
The boots are comfortable just like all the other crocs I own. They are very warm. There are two things I really love and they are: 1. the holes are not real holes like normal the are filled. 2. The shaft of the boot is about 8 inches high and it is also insulated. These boots are GREAT!

Shipping was fast, and product was perfect..arrived just in time for Christmas

Great product, shipped fast

Do not order from this company, the shoes look genuine but is uncomfortable and check the return policy, you have to pay for shipping and with ups it over $200 for the return and with usps $45-50 half of what you pay to get the shoes. The sizes is also not correct, I ordered a womens 7 and it is way too small. Terrible experience with customer service

I should have listened to the bad reviews

I made an order for one particular item on the 18th of January. I agreed to pay the shipping costs since there are no options to avoid it. All this time the order was processed with no further updates. I was waiting for almost a month to get a dress of interest, just to receive the message, that the item I ordered was out of stock - it took 4 weeks to figure it out. I would have ordered and received it from many other places 5 times by now. NOT RECOMMENDED at all.

Returned the boots per their instructions - the shipment was refused and they were shipped back to me. Epic amount of time and money wasted. Am out nearly £200 between the cost of boots and high cost of shipping. I contacted them to ask why they refused it. They checked address and said it was correct and to resend, while saying they don’t know why the return was refused and without any apologies. Not to mention that I’ve had to chase them for a response more than once… I don’t recommend this company at all!

Love the quality of my merino wool scarf! The service and delivery were exceptional.

Great, fast delivery to the USA! Thanks!

pleasant checkout experience and fast shipping