Madrabbittattoo Reviews 

Due to items in my order being out of stock it was slightly delayed, but the customer service I received from a lady called Sarah was brilliant, she was very professional and kept me informed with any updates regarding my order, which thankfully did arrive in time for my holiday. I did buy the kit mainly for the SPF sun lotion for my new tattoos and it did work brilliantly I burn like a crisp and then blister but with this I had no sun damage at all. haven't used all of the products yet but I do like how the enhance balm stick makes my tattoo look like it was done yesterday. I would highly recommend mad rabbit for tattoo care.

The customer support is fantastic. They resolve issues, when they rarely come up and of my own mistake not theirs, quickly and kindly. The products are next to none in terms of quality. I use them exclusively.

Mad Rabbit Tattoo Products are my only go to. They feel incredibly good on my skin. The tattoos are enhanced as well as my skin feels cared for and nourished. Please treat your ink to this most excellent healing gels and products. I'm so grateful for Mad Rabbit!

I have been using Mad Rabbit product for a couple of years and love all of it. I recently ordered more of sunscreen. I had issues with the delivery and Mad Rabbitt help to resolve it the issues, quickly and professionally. They are there for you before and after the sale. I can't say enough about the amazing product and staff.

Stacy and the whole Mad Rabbit Support Team have been invaluable to their promptand detailed responses to all of my inquiries to properly protecting my new tattoos. If you have any questions, concerns, inquiries or anything related to tattoo care and support, Mad Rabbit Support Team are your go-to. Thanks so much to everyone!

I signed up for their reocurring subscription service and their tattoo club membership which is supposed to offer cash back on your orders in quarterly gifts. In 12 months I actually received only six orders. The other 6 months then said they didn't have the product in stock. In the 12 months that I had the tattoo club membership not once tonight ever receive one of the quarterly gifts that you were supposed to get. To add insult injury you get a 10 less than 2 oz in size for nearly $14... If you want to try the product and buy it once and see but don't fall for their membership or subscriptions unless you just feel like giving away your money... 100% money grab.

Placed and order, didn't ship within the 3 to 5 days as stated. Contacted support and they told me one item was out of stock. I asked them for a refund and they were quick to process it. Can't say anything about the product but the customer service was consistent and helpful.

I had a great experience with their customer service. I just got a new tattoo and bought a few of their products. I have only used the soothing gel so far, but it is working well. I had soreness the first couple days and the gel helped. I’m looking forward to using the balm once able. Recommend.

I learned of Mad Rabbit from my tattoo artist. I love the refresh gel samples she sent home with me that I immediately ordered the aftercare kit and pump lotion. I had an issue with the US Postal Service but Sarah in customer service was SUPER helpful and kind. My second package arrived just in time for my half sleeve. I’m excited to keep my new ink fresh and my old ink revived.

The customer service was very great, stacey made the whole process for my problem smoothly and sought out a solution right away i am sincerely grateful fir her help.

I have a lot of experience

Amazing customer service! I accidentally ordered something that wasn’t needed and the prompt assistance was great!

These products are amazing. I purchase for myself and also for my adult children. Leaves my tattoos feeling moist and vibrant.

Great products. Love the customer service.

The best products and amazing customer service also!

Satisfied with the service

The customer experience was great. Stacy went out of her way to make things right when the cream I had ordered turned out to be a new formula with menthol that really didn't work as well. I'm disappointed that the original product is no longer available, but the customer service she provided was above and beyond amazing.

Best products on the market by far, for healing your new tattoos! This brand has changed the game for fresh ink! and even great for brightening older work! Highly recommend there tattoo wash for fresh tattoos and soothing gel your tattoos will thank you!

Excellent customer service great products can highly recommend
Helps keep tattoos looking fresh and vibrant

Company has quality products and helpful customer service. I experienced an issue adding an item to my monthly subscription, sent them an email and their rep handled it quickly for me.