Struggle with rear light mount. Good communication with customer service, we found a good solution for my problem. Quick response time, good customer service, seems like they lister to their custom... Toon meer
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Son las mejores lámparas 🔦 la evo1300 dio mucha batalla y al final por un fallo ellos me hicieron la garantía, son una empresa increíble con una atención inigualable 👍🏻
I've had a couple of these lights for MTB and they've been great. I recently reached out to support as one of my lights stopped working, and they've were super helpful in getting my issue resolved. Tu... Toon meer
Light seemed bright and with easy controls via separate button that mounts conveniently on handle bar, but the mount for the light itself fell apart on first attempt to install. Cheap plastic that bro... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Magicshine is a world-renowned brand dedicated to crafting high-performance outdoor lighting solutions for over 18 years. Our core product line includes premium bike lights, versatile flashlights, and durable headlamps, designed to empower adventurers, athletes, and professionals across cycling, skiing, trail running, hiking, and demanding work environments. We take immense pride in our unwavering commitment to quality, reliability, and affordability. Every Magicshine light undergoes rigorous testing to ensure it withstands the harshest conditions, delivering consistent brightness and long-lasting battery life when you need it most. Whether you’re commuting before dawn, exploring remote mountain trails at night, or working in low-light settings, our products are engineered to keep you visible, safe, and focused. Trusted by millions of outdoor enthusiasts worldwide, Magicshine has built a legacy of innovation by listening to our customers’ needs and pushing the boundaries of lighting technology. From compact, rechargeable bike lights to powerful, multi-mode headlamps, we offer solutions that balance cutting-edge performance with accessible pricing, making premium outdoor lighting available to everyone. At Magicshine, we believe the right light shouldn’t limit your adventure. We’re here to illuminate your journey, whether you’re chasing a new personal best on the bike or working safely after dark.
Contactgegevens
2990 E Inland Empire Blvd ste 102, 91764, Ontario, Verenigde Staten
- support@magicshine.com
- magicshine.com
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Son las mejores lámparas 🔦 la evo1300…
Son las mejores lámparas 🔦 la evo1300 dio mucha batalla y al final por un fallo ellos me hicieron la garantía, son una empresa increíble con una atención inigualable 👍🏻
Struggle with rear light mount.
Struggle with rear light mount.
Good communication with customer service, we found a good solution for my problem. Quick response time, good customer service, seems like they lister to their customers. Overall very happy with the Magicshine products purchased so far.
A perfectly functional light becomes waste because of one plastic part
I purchased a Magicshine Monteer 1400 because I trusted a brand that appeared to stand for quality, durability, and sustainability, even though it was more expensive than many alternatives. After 6 years of working perfectly, a small plastic mounting part broke, making the light unusable for cycling.
I contacted both technical support and the marketing department looking for a solution. I suggested several alternatives: advising whether any current adapter could be adapted to fit, providing the design or technical drawing of the part so I could 3D print it myself, or recommending any other technical solution that would allow me to continue using a light that still works perfectly.
They have not helped me at all. They confirmed that no spare parts are available, offered no alternative solution, and the only proposal I received was a 20% discount code to purchase a new light.
Personally, I prefer to support companies that are committed to repairability and extending the lifespan of their products. That is precisely why I chose Magicshine instead of cheaper alternatives. Today, I am disappointed with the response I received.

Antwoord van Magicshine
What a great brand and costumer service…
What a great brand and costumer service is just flawless, very prompt and precise, thank you for the replacement part.
Brightest longest battery available
I bought a Seemee r300 from magicshine July 2025 and it has the brightest and longest charge of any rear light i have ever used in 27 years, i had a problem this month June 2026 and they replaced free of charge great after sale service, I will be recommending to all in my group "Leeroadies "
Fast and easy one stop shop
The website is super easy to navigate and every part of the buying process is just seamless.
Light and Bright
Overall, I’m happy with the product. It’s lightweight and its daytime flash is nice and bright. The 7 hours of battery on daytime flash is not as long as it sounds I’m sure there’s a trade off between duration and weight though, so I’m willing to charge it more often to save some grams.
It can with a small zip tie but I couldn’t figure out how to use it to secure the mount to my seat post so I just used the stretchy band it came with. The instructions also listed a mode that the light doesn’t seem to have, but that’s not a deal breaker.
Amazing customer service and products!
Great Product and Support
I've had a couple of these lights for MTB and they've been great. I recently reached out to support as one of my lights stopped working, and they've were super helpful in getting my issue resolved. Turns out that I needed a replacement light under warranty, and one was sent out without any drama whatsoever. Thank you!
great products for the price.
My handlebar light is really great and…
My handlebar light is really great and highly recommended.
Long terms of processing
Long terms of processing, delivery, responses.
Not transparent tracking process.

Antwoord van Magicshine
Compra MS-34243
Hola, hice mi compra (MS-34243), pero no llegaron todos mis productos, solamente las gafas.
Sin embargo, me comuniqué con Magicshine para reportar la situación, y por la confianza que tiene la marca con sus usuarios, me enviaron mis productos faltantes, los cuales vienen en camino.
La comunicación Magicshine es muy buena.
cheap mount broke during installation
Light seemed bright and with easy controls via separate button that mounts conveniently on handle bar, but the mount for the light itself fell apart on first attempt to install. Cheap plastic that broke in two places: the joint hinge with small metal pin as well as the site where the tightening hex screw enters

Antwoord van Magicshine
Excellent quality and even better service!
I absolutely love my Magicshine Hori 1300! The light is top-notch, with crazy good battery and it's built to last. Also big thank-you to the support team, I had an issue with my remote but the team was incredibly helpful and resolved everything very quickly. I’m so impressed with their responsiveness! Highly recommend this brand, would give it more stars if I could.

Antwoord van Magicshine
La pagina no es muy clara
No hay muchos productos. La entrega fue buena, la pagina de MagicShine, es muy confusa. No es tan amigable al usuario.

Antwoord van Magicshine
המוצרים שלכם טובים ובמחיר הוגן
המוצרים שלכם טובים ובמחיר הוגן.
לא נתתי 5 כוכבים מפני שבהזמנה הקודמת הוספתם לי פנס מנצנץ להזמנה, כנראה כצ'ופר, שזה נחמד. הבעיה היתה שלא עבד
אבל בסך הכל חוויה מצויינת!
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