As an industry professional that has worked with many distributors over the past 25+ years, I have to say few companies have cause me as much consistent frustration as working with Marble Systems has.... Toon meer
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I just want to share my excellent experience with marble system and it's customer service. I am remodeling my bathroom but unfortunately ran out of St. Laurent marble tiles. Luckily, I found the same... Toon meer
Always have great customer service with follow up. Easy to contact on the phone and by email. Showroom staff and warehouse staff step up to help with material selection. Had a short shipment once.... Toon meer
I ordered tile, waited more than a week to get any information when my order will be shipped, then received email that my order will be shipped next day and then ten minutes later another email that m... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Since 1982, Marble Systems has been committed to delivering sublime collections of natural stone. Quarried and processed to exacting specifications using the latest manufacturing technology, our product lines are produced in a wide variety of specialized surface finishes. With distribution and design centers in Washington, D.C., New York, Florida, Puerto Rico and Los Angeles, Marble Systems is uniquely positioned to provide a virtually unlimited supply of the industry’s highest quality natural stone products. Today, Marble Systems has emerged as the leading choice among top architects, interior designers and discriminating homeowners seeking the finest in natural stone products. Several of our most prestigious projects include: Merrick Plaza in Miami, Trump Plaza in New York, and the Bellagio Casino in Las Vegas.
Contactgegevens
Dorr Avenue 2737, 22031, Fairfax, Verenigde Staten
- +17032041818
- info@marblesystems.com
- marblesystems.com
2,9
Gemiddeld
48 reviews
Heeft nog niet op negatieve reviews gereageerd
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Very disorganized company!
As an industry professional that has worked with many distributors over the past 25+ years, I have to say few companies have cause me as much consistent frustration as working with Marble Systems has. While their products are beautiful, their quality control and customer service is absolutely terrible. Orders are often placed wrong, on their end, or shipments arrive in poor condition. Freight is extremely expensive and not competitive within the industry at all. There are frequently availability issues that have caused us to have to redesign spaces for clients after designs were finalized. Most recently, our new rep, refuses to help us and doesn't want me contacting her, she only wants us to deal with the inside office team, rather than helping us with issues herself. So as a dealer, we basically have no representation. When we had a good rep we knew if there were issues at least he would help get them sorted out. But now we don't even have that. This was the final straw for us and is causing us to look for alternative sources.
22 januari 2026
Review zonder uitnodiging
Efficient and so helpful!!
1 februari 2025
Review zonder uitnodiging
Excellent customer service
Our representative Febrina, jump into action immediate to help us satisfy our customer. No hesitation! Febrina & Marble Systems truly want to be there from start to finish and then some!!
We appreciate the immediate response and the dedication to working together.
8 december 2022
Review zonder uitnodiging
Excellent selection
Excellent selection, quality, and customer service!
8 december 2022
Review zonder uitnodiging
Great customer service with great tiles!
7 december 2022
Review zonder uitnodiging
Truly
Truly, with all the assistance of variety based general administrations, this site was anything but difficult to utilize, yet its designs were very little better. They have beneficial courtesies, so with 9/10, I'm fulfilled.
6 mei 2021
Review zonder uitnodiging
Sample shipped quickly.
Ordered a sample and received quickly
Didn’t get a response to my follow up question
4 februari 2021
Cansu was very helpful in getting my…
Cansu was very helpful in getting my samples to me quickly. Beautiful when they arrived.
25 januari 2021
Truly
Truly, with all the assistance of variety based general administrations, this site was anything but difficult to utilize, yet its designs were very little better. They have beneficial courtesies, so with 9/10, I'm fulfilled.
17 januari 2021
Review zonder uitnodiging
Nobody will email me back for my order
I can’t get anyone to respond to me with a quote
10 december 2020
They have saved my marble floors twice…The Best
They have saved my marble floors twice they are amazing I would not recommend them unless they were fantastic and they are!
12 november 2020
Very nice and helpful people!
12 november 2020
I ordered a sample online and it came…
I ordered a sample online and it came right away. I was contacted with tracking which was very helpful.
3 november 2020
What a great company to work with
What a great company to work with! Excellent customer service.
28 oktober 2020
Review zonder uitnodiging
Excellent selection and very…
Excellent selection and very knowledgeable and helpful staff
20 oktober 2020
Prompt and very good communication!
I was happy and surprised to get a sample mailed to me immediately! Sadly it doesn't match my 10 year old backsplash that I wanted to extend...close but not exact. Also, they were excellent about following up with me. I wish that my old tile was available.
20 oktober 2020
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