marhabapayments.com Reviews 

130
•
TrustScore 3.5 uit 5

3,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Tectah have been brilliant throughout. Very helpful with everything. Initially dealt with Sammy to get the ball rolling and more recently dealt with Omio on the tech side. I’ve met Omio in person and... Toon meer

Beoordeeld met 1 van de 5 sterren

My whole month was wasted by this company called Marhaba payments i recently started a new bussiness my contract was underprocess ,we always buy a car before buying a Petrol so do i did bef... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Tectah is the great company I have ever seen and gave an interview as a C# developer .my experience is exceptional and I am excited to join if I am selected. and start my new journey with tectah. my... Toon meer

Beoordeeld met 1 van de 5 sterren

A company that rips their customers off! Please do not deal with this company, they mislead you and tell you everything is ok and then send you an invoice with fees that they said they would pay.... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Betalingspasverwerker
  2. ook in
  3. Eftpos-apparatuur leverancier
  4. Financiële instelling

Geschreven door het bedrijf

Tectah is the leading provider of EPOS systems, card payments, and online payments, offering a seamless omnichannel solution that empowers businesses to manage transactions efficiently everywhere.


Contactgegevens

3,4

Gemiddeld

TrustScore 3.5 uit 5

130 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,4

Alle reviews

(130)

2 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Tectah have been brilliant throughout

Tectah have been brilliant throughout. Very helpful with everything. Initially dealt with Sammy to get the ball rolling and more recently dealt with Omio on the tech side. I’ve met Omio in person and he is a lovely bloke. Very helpful and very clever as Tectah’s I.T. Specialist. If I have any tech issues Omio is always there to help. Can’t fault them at all. Been the best thing our Charity has done offering wireless payments, all thanks to Tectah.

25 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Poor management and huge cancellation fee

Got mislead into contract by their team member and not got any help by management, instead they charged huge cancellation fee which was not agreed at time of contract, when stuck with software problem no real help was provided

1 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

A company that rips their customers…

A company that rips their customers off!
Please do not deal with this company, they mislead you and tell you everything is ok and then send you an invoice with fees that they said they would pay.
They ignore your calls, customer service is very poor!
DO NOT DEAL WITH THIS COMPANY!!

13 oktober 2024
Review zonder uitnodiging
Logo marhabapayments.com

Antwoord van marhabapayments.com

Dear Sima,

Thank you for reaching out. Upon reviewing our records, we do not have any record of you as a customer, nor any experience related to the concerns you've mentioned. Additionally, we have noticed that you have left similar negative reviews for other businesses, which they also did not recognize.

If you believe there has been a misunderstanding, we encourage you to provide more details or supporting documentation so we can investigate further. We are committed to maintaining transparency and offering quality service to all of our clients.

Best regards,
Hiren

Beoordeeld met 5 van de 5 sterren

Excellent service

Have been with Tectah for a while now, and have no complaints. Any issues are resolved promptly and there rates can't be beaten. Excellent service

12 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best of the best

Great company!! Really look after. Customer care is really good and a big thank you to Adam who has been really helpful as well.

28 augustus 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Contract fulfilled yet will not allow cancellation

So had their equipment for over three years after signing up for three years. Card terminal failed in March 2024 and has still not been replaced. Till has now since failed and they will not replace. This has been ongoing now since March 2024 and so now have cancelled my direct debit payment which the first one was due today. By "coincidence" this has now generated in a call to which they admitted it being unacceptable to wait this long and asked what they could do. I informed them to collect their rented equipment as I am out of contract and their response was that I will now have my credit rating affected.
I have fulfilled my contractual obligations and payments throughout yet they will not cancel and collect their equipment

Edit in response to Andrew: You called yesterday and basically said that you will send the account to the collections department and that I will personally become blacklisted. The problems are that the card machine became faulty in MARCH 2024 and in MAY 2024 the till terminal failed. Your response was not to replace the card terminal "as none were in stock" (yet the company advertises they are available for new customers) Failed terminal, again no response "as windows issue"
Lets be clear - the equipment is RENTED - the contract has ENDED and you will NOT accept the equipment back without CHARGES for RESTOCKING amounting to THOUSANDS.

Andrew you have ALL my contact information - I do not have the time to call, press 1 for Tectah and hold forever and ever - feel free to call me

10 juni 2024
Review zonder uitnodiging
Logo marhabapayments.com

Antwoord van marhabapayments.com

We sincerely apologize for any inconvenience you've experienced. We understand how frustrating this must be and take your feedback very seriously.

We have tried reaching out to you multiple times without success. To ensure we can assist you promptly, please contact our customer support team at your earliest convenience at 0161 341 2244. We are committed to resolving any issues you may have encountered and appreciate your patience.

Best regards,
Andrew

Beoordeeld met 5 van de 5 sterren

Best company

It’s been a pleasure to working with tectah customer service it’s really helpful and understanding problem when it happens. Which they sort it out really quick with their best engineer mervan really good to do business with you guys

1 november 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great customer service by the team

Great customer service by the team at Tectah. Agata is always on hand to help us if we have any issues with our EPOS or card terminal.

Would highly recommend Tectah for EPOS.

1 augustus 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Rubbish company no customer service at…

Rubbish company no customer service at all please do not join this company i have account with them past 2 years have problem with my system so many time they can not fix it because they are middle man they dont have own service card payment is provide by different compnay epose hardware provide by different company software provide by different company so they dont have any answer and help with technical support

7 juli 2023
Review zonder uitnodiging
Logo marhabapayments.com

Antwoord van marhabapayments.com

Thank you for your time today in regards to the technical issues you were facing due to your internet connection Muhammad. It's great to see all matters is now resolved and you can resume your services. In future when changing network providers please do not hesitate to get in touch so we can assist you better for a smoother transition. Please reach out if you have any other queries.

Beoordeeld met 5 van de 5 sterren

Techtar has truly revolutionised our…

Techtar has truly revolutionised our payment processing experience. Their cutting-edge solutions and seamless integration have streamlined our operations and increased efficiency. Working with their knowledgeable team was a breeze, and their exceptional customer service made the entire process a pleasure. Highly recommended!

8 maart 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A Trusted Payment Processing Partner Par Excellence

Working with Techtah [Adam in particular] as a payment processing provider has been an absolute delight. They have proven themselves to be an outstanding partner in the realm of payment solutions, and my experience with them has been nothing short of exceptional.

Right from the outset, Adam and the rest of Techtah's team showcased a remarkable level of professionalism and expertise. They took the time to thoroughly understand my payment processing needs and promptly offered innovative solutions that surpassed my expectations. Their commitment to excellence and attention to detail were evident throughout the entire process.

One of the aspects that truly impressed me was Techtah's unwavering commitment to effective communication. They maintained an open line of communication at all times, ensuring that I was well-informed about the progress of the implementation.

Techtah's team possesses extensive knowledge and technical prowess in the payment processing industry. They stay up to date with the latest industry trends and advancements, seamlessly integrating them into their solutions. The quality of their work is outstanding, and the final payment processing system they delivered surpassed my expectations.

What truly sets Techtah apart is their dedication to customer satisfaction. They consistently went above and beyond to ensure that my needs were met and that I was completely satisfied with the results. They actively sought and welcomed feedback, making necessary adjustments promptly to align the solution perfectly with my requirements.

I cannot emphasise enough how wonderful it has been to partner with Techtah. Their professionalism, expertise, and unwavering commitment to excellence make them a standout payment processing provider. If you are in search of a reliable and innovative partner for your payment processing needs, I wholeheartedly recommend Techtah. Their ability to deliver top-notch solutions while providing exceptional customer service truly distinguishes them in the industry.

10 juli 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Tectah is the great company I have ever…

Tectah is the great company I have ever seen and gave an interview as a C# developer .my experience is exceptional and I am excited to join if I am selected. and start my new journey with tectah.
my self Asharib kamal I am a software developer have 2+ years of experience in C# .NET and I have developed ERP systems Points of Sales software and created RDLC Reports like Trail Balance, Profit, and Loss Report, etc., working on SQL Server as a database.
looking forward to your response.

19 mei 2022
Review zonder uitnodiging

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