My son wanted a Marin bike since following Matt Jones on YouTube. We bought him an Alcatraz dirt jump bike and it’s amazing, he loves it and the support from the bike shop who built it was wonderful.... Toon meer
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Rapid delivery and good comms about delivery dates. Awesome quality t shirt and the frame badges are brilliant, really set off my Muirwoods
These rubber grommets are poor quality. Unlike the very rubbery grommet that fits tightly in the chain stay to snuggly hold the cable there, these appear to be made of plastic rather than rubber, and... Toon meer
Bedrijf heeft geantwoord
My son had a crash snapping his rear suspension housing. Having a race in just over a week we ordered parts with an expected delivery 5-7 days Parts came in 3 days bike fixed ready for downhill ra... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Marin Bikes are Made For Fun. Since the first mountain bikes bearing the Marin Bikes name debuted in 1986, the brand has been dedicated to enriching the lives of our riders by making fun, high caliber bicycles, which provide years of riding enjoyment. We operate a business based on hard work, fueled by passion, and fulfilled by the satisfaction of bringing the joy of cycling to riders across the world.
Contactgegevens
Verenigde Staten
- customer.service@marinbikes.com
- marinbikes.com
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 76% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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2024 Marin Alpine Trail Carbon 1
2024 Marin Alpine Trail Carbon 1. Bought almost exclusively for the frame. A few notes, i had a new set of carbon cranks (RF 175s) and I'm sure I hit every obstacle on the trail, ordered up a set of 165s and that sorted it out, I'd like to go down another 5mm to 160s. Not sure why I strike so much on this bike, it's similar to my other bikes current and past. The geo is fun, I'm 5'11" and all that was in stock was a Lrg, I'm wishing I'd have held out for the XL as that'd lengthen it out a little bit more for the extremes (up & down). But it holds it's own alright. The bent seat post limits the length of dropper post you can use, so i'm not able to get the seat as far down out of the way as I'd like, if I could slam it right down, that'd help the downhills significantly. Relatively light, but sizing feels smaller than I'd like. I'm eyeing up an XL to swap out, but that's a chunk of money I'm not sure I want to spend.
Top level customer support !
Since buying a Main bike in late 2023, I've been emailing a support tech there nicknamed "Gravy" and the guy is a godsend: super fast communication for all of my questions for various problems from me smashing stuff to basic or upgraded replacements. The support has been phenomenal and far beyond what any other brand has provided - I'll easily buy another Marin when I destroy this one or if budget allows - sooner
Wish I could say good things about m bobcat trail 5
Wish I could say good things about my experience buying a bobcat trail 5 bike. I got it only 3 months ago.Unfortunately I've had nothing but issue after issues with it. It's spent more time in the bike shop getting fixed then I have used it. I have emailed Marin directly 3 times and never here back from them. Shame as they used to be great solid bike back in the 90s.

Antwoord van Marin Bikes
You go my bike back on the trail!
You had the part I needed to get my Polygon Xtrda six back on the trail. Bikes Online did NOT have the part.
Your derailleur hanger 3 works as a substitute. It is not exactly the same but works with backing the B limit screw all the way out.
Great price and fast shipping with…
Great price and fast shipping with clear updates. Very thankful
RiftZone Replacement Fork Bumpers
I ordered my replacement part based off of your detailed parts diagram. Part was reasonably priced shipped quickly.
2 packages different shipment dates
2 packages different shipment dates, 1 order. Never got informed.

Antwoord van Marin Bikes
Check Out Marin Bicycles! You won't be disappointed!
Marin's Quality, Selection & Price Point along with their amazingly awesome representatives make our experiences with Marin TOP NOTCH! We encourage everyone to check out Marin Bicycles!
Arrived super fast
Arrived super fast, packaging was very well thoughout, I have no complaints
Love the hoodie. Shipping time was reasonable
Got my burgandy raglan Marin Bikes hooded sweatshirt and love it! Fits like a champ! Shipping time was reasonable.
Excellent
Purchased a few components from the website. Had an issue with a handlebar. Sent me a new one. No issues. Good quality. The pedals and grips are great. I bought the bike itself (bobcat trail 4) from an independent dealer. No issues with the bike. Altogether. Impressed with everything.
Shipped quickly and packed well
Shipped quickly and packed well. FedEx did a good job of destroying the box.
They got back to me quickly and helped…
They got back to me quickly and helped me order the correct part I needed. Couldn’t ask for more.
Marin DS 2 parts order
Got to right person who got me part info I needed to order parts
Great price
Great price, fast shipping. They had the productcI was looking for that no other bike shop had.
defective tires, no support
Bought a brand-new Marin bike. Both tires were defective from the factory. My local shop sent all the photos Marin requested… and then silence. No response from Marin. No help from the dealer. I had to pay for two brand-new tires myself. On a new bike! Absolutely unacceptable.

Antwoord van Marin Bikes
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