Markandfinch Reviews 

I ordered a sweater and upon receiving it was too small and fit too tightly. I contacted support to request an exchange and after a few days I received a response ( their website says that they “aim to respond in 1 business day”). They requested that I provide photos of the product including the tag. I was unable to find a tag so I don’t know if the correct size was sent but I made a note of that when I received the photos. I was then requested to supply another photo which I did. A week went by and I received a review request. I replied to the request and stated that I would leave one when my issue was resolved. I received another reply that everything was received and “ we are currently reviewing the details with our team so we can properly assess the situation and determine the appropriate exchange solution for you.” It has now been two weeks since the last reply for a simple exchange or refund but I have received no response at all. I guess I am stuck with a sweater that doesn’t fit. I definitely won’t order from them again.

I love my sunglasses and I get compliments every time I wear them. They look really nice.

However, for what we pay for them, I do wish they were made of a little more of higher grade and durable material. I don’t care for the cheap plastic. I feel like it wouldn’t take much for them to get broken. Plus, I wish they would have offered, or come with a carry case, or little bag to hold them in.

It took about three weeks to receive my panther glasses but they came well packed and I love them. I get to s of compliments every time I wear them.

Long delivery, as shipped from China. Wool coat was a decent fit, but lacked any real styling. Quality was okay, but lacked any attention to detail. Needs a lot of work to retain customers by offering style, quality and price - typical Chinese quality unfortunately.

Bought sunglasses as loved the colours. Arrived just as described, love them. They look more expensive than they are.

I couldn't wait to receive! They are beautiful. I love my new shades!

I do like the sunglasses, but they're a bit crooked (I can probably fix that) but delivery took forever and they're over-priced.

The quality is amazing ! Love them.

I purchased two different sunglass styles. They are beautiful, and stylish. The fit is good on my head and nose. The glasses arrived on time, and as advertised. Thank you for my beautiful sunglasses.

I’ve liked the product which meets the l expectation that I saw pictured in the ad. Also, efficient shipping.

Great products at affordable prices.

Two orders to buy T-shirts. Very long time to deliver (one month). Two times wrong size delivered, although the right one was available on the site, to order. They game me a discount to order, but they never deliver the right size, and now I have paid for the two deliveries and did not get what I needed. They dont answer anymore! Very bad customer and delivery services.

Don't order anything from them, they will never give you a refund if your not satisfied with the order ,their merchandise is from China ,you could find it on Alibbaba website, for a fraction of the price.!!! ,

I purchased from a US outlet and was guaranteed 100% refund if I didn't like the product. They did not mention that return shipping was almost as much as the product I received. They did not offer free return shipping, but if I had to return to this US company, it would cost less than $10 and it was worth it to give them a try. However, they only accept returns to a Canadian facility so return shipping was $47 on a $50 purchase. Add to that the weeks it took to get the product and this was all round a horrible experience.

I ordered sandals that, once received, I decided I didn't want them. The return policy is very clear. I have 14 days and I'm responsible for shipping fees. Fine! I emailed them according to the instructions and received a reply that offered me a 40% store credit. I rebuked that offer and threatened to use my AmEx to refute the charges. They offered me a 70% store credit or return the sandals to CANADA! The sandals were $50. The postage to return them was $47. DO NOT USE THIS COMPANY!

Over 2 weeks since I ordered a small bracelet and still waiting. The courier seems particularly inept saying it is 4 stops away and about to deliver and then nothing except a message 2 days later saying I have to nominate a collection place to collect it. All they can tell me is that is in the UK somewhere. I have had correspondence from head office but they cannot tell me where it is. I think that they are a scam and best avoided.