`is it a scam? Order made 28 february and not received until today, 12 March. the name says "The MARK RYDEN Canada" but in fact package is shipped from mainland China. Their deleivery partner claimed... Toon meer
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Chinese company, not Canadian as portrayed. I ordered two backpacks. One was okay and fit my needs. The other looked low quality compared to the product shot. I actually received two of the poo... Toon meer
The backpack I ordered (Navarro, 17 inch) is of utterly poor quality. The left strap tore after approx. 6 months (fixed it at my own cost), and the zipper began tearing away after roughly a year. Of c... Toon meer
The company did not deliver the product and is not replying emails. Writing a review here to see if I can get their attention, otherwise I'll have no choice but to reverse the credit card charge. Th... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Mark Ryden Canada is proud to be a member of the Mark Ryden Brand, and we are dedicated to hand picking the very best section of the collection for our customers. We may be new to the family but we are already shaking things up. Our approach is to bring you the most stylish tech savvy backpacks and accessories period. We understand the landscape, our cities and schools and our only goal is to kit you out with the very best gear for your lifestyle. Our dedication doesn’t end there either. Here’s more good stuff. When we became an official authorized Mark Ryden representative, we took on a huge responsibility of being a part of an amazing team. With that in mind, we also wanted to shake things up a bit and really reach out to you, the people that buy our product and earn your trust. Moving forward, as we launch in Canada, we want you to know that when you purchase any Mark Ryden products, we will always have your "BACK" (no pun intended) and offer you complete customer support and return guarantees, along with super fast shipping from our Canadian warehouse along with full customer support. We will always get you your products as quickly as possible and if there are ever any problems with your order, we will work with you directly to immediately create a solution. We love what we do and we are grateful that you chose our products. In return, we hold ourselves to a higher level and are dedicated to always offering you the very best in tech savvy wearables, and customer experience. Thank You Mark Ryden Canada
Contactgegevens
649 College St., M6G1B7, Toronto, Canada
- info@markrydencanada.com
- markrydencanada.com
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Excellent product
Very well made hand bag. Premium quality material. Enough space for everyday things. Absolutely satisfied.

Antwoord van Mark Ryden Canada
My crossbody bag is perfect
My crossbody bag is perfect. I'm glad I went with this one as it is big enough to carry my basic daily needs and has enough space if I decide to add a small item or two while out shopping. I couldn't be more thrilled with the quality and the functionality. The service was great too. Had some questions prior to purchasing and the response was quick and very helpful. Definitely will shop again.

Antwoord van Mark Ryden Canada
Good quality, utterly terrible return policy
Quality is good, great design and all. But if you want to either exchange or return a product, you have the pay the transport fees. That means that you have to pay back the first shipping cost (even though it says 0$ at checkout) you will end up paying 40$ of shipping cost...100% refund? not even close. I suggest you look for another brand unless you're certain that the product will fit.

Antwoord van Mark Ryden Canada
No Returns
Ordered a backpack online. These bags aren’t cheap, over $120 for a backpack is a lot but it seemed to be exactly what I wanted from the photos and description.
When I received the bag, it wasn’t what I was looking for - it was much bigger and boxier than I thought, and just not something I would use, although the quality was good and the design was just like the photos.
I wanted to return the bag, as I didn’t like it and wouldn’t use it. Customer service informed me that, not only do you have to pay return shipping on regular orders, but because the bag I bought was ON SALE (for still over $120!) I could not return it at all!
So now I’m stuck with an expensive bag that I don’t like that I can’t return.
Not impressed, would not buy from this company again.

Antwoord van Mark Ryden Canada
Excellent Customer Service
Overall the experience was better but can be improved by checking the product perfectly before sending to their clients.

Antwoord van Mark Ryden Canada
Très beau sac
Très beau sac, ma conjointe l’adore. Très satisfait des délais de livraison.

Antwoord van Mark Ryden Canada
I recieved the bag it was smaller then…
I recieved the bag it was smaller then expected. It has thus strange formaldehyde smell. Came from overseas. Truthfully I should have bought a samsonite bag locally a few more dollars n I could have. Overall not as happy with this purchase as I should be.

Antwoord van Mark Ryden Canada
An excellent return of service
An excellent return of service.
I had to travel I needed the bag I was told they would do anything to make sure I got it on time, and that's what happened.
Then I ordered two other computer bags which had difficulty arriving on the precise date but after exchanging follow-up emails, everything went into order even if I had opted to send it quickly I am very satisfied with the follow-up and the product.

Antwoord van Mark Ryden Canada
The bag is much bigger than expected
The bag is much bigger than a surface laptop, and I did search for something suitable for a surface laptop and got it as recommendation.

Antwoord van Mark Ryden Canada
Amazing pack
Amazing pack. Just the right size with a well organized compartment for anything I would want to put into it. Keeps everything dry in torrential downpours with easier access than a full on drybag.

Antwoord van Mark Ryden Canada
Bag was EXACTLY what I needed
Bag was EXACTLY what I needed for my traveling too and from work, charges my phone holds my wallet my Dre beats my water bottle, charger you name it, the perfect size and quality is great!

Antwoord van Mark Ryden Canada

Antwoord van Mark Ryden Canada
This is a Chinese company that is…
This is a Chinese company that is falsely advertising with “Mark Ryder Canada” name. The backpack is made in China, and significantly smaller than the pictures suggest, quality is also lower than expected for this price point.

Antwoord van Mark Ryden Canada
The bag is incredible
The bag is incredible. Toughly made, interesting textures and materials, an USB charging port. I always discover new compartments and details. This would overly satisfy any customer! Quality, class.. and fast shipping!

Antwoord van Mark Ryden Canada
I have not received my bag ordered Dec…
I have not received my bag ordered Dec 15.
Robert Day
786-447-7578

Antwoord van Mark Ryden Canada
The product design and quality is very…
The product design and quality is very good and shipment was prompt and updated about the package delivery

Antwoord van Mark Ryden Canada
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