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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

MARS HYDRO is awesome. They have affordable prices for high efficiency grow lights that definitely get the job done! I definitely recommend MARS to any fellow grower!

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I’ve been using Mars Hydro lights for a while now, and overall I’ve been really happy with them. The biggest thing that stands out is the value for the money. They produce strong, even light covera... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Love it!!!😎. VPD stays in range way better compared to Mars Hydro 5L Humidifier. No more having to go and adjust the humidity settings like on the 5L Humidifier. The biggest improvement for me is... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Parcel arrived really fast an packaging on point ;) Really good quality material and easy to set up , smart icontrol Got fc-e1500+ air intake with carbon filter+ Fan and sensor for grow room & now... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Hydroponische apparatuur leverancier

Geschreven door het bedrijf

Mars Hydro specializes in LED grow lights and grow tents since 2009, offering large range of full spectrum led grow lights and grow tents for indoor growing


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

555 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,1

Alle reviews

(555)

120 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

One of my inline-fan broke but they…

One of my inline-fan broke but they sended me a replacement immediately. They have very honest and satisfied customer service. I'm sure I'll stick with them for further purchases.

19 september 2025
Review zonder uitnodiging
Logo Mars Hydro

Antwoord van Mars Hydro

Dear Customer,

We are happy to hear your questions were answered promptly. We strive for perfection and know there is always room for improvement.

Appreciate your support and we are always here to help! Happy growing!

Best Regards,
Mars Hydro Customer Service Team

Beoordeeld met 5 van de 5 sterren

Quick delivery and great products

Quick delivery and great products. Two grows in and 2 tents invested now! 3rd know on the way and excited for many more.

17 september 2025
Review zonder uitnodiging
Logo Mars Hydro

Antwoord van Mars Hydro

Dear Customer,

Thank you for choosing Mars Hydro, I am happy to hear that you received your items in a timely manner. We strive to provide the quickest and best service possible.

Best Regards,
Mars Hydro Customer Service Team

Beoordeeld met 5 van de 5 sterren

Tsl3000 < FC 4000-EVO < FC8000-EVO 800W

Habe seit 6 Jahren die Tsl3000 und sie funktioniert wunderbar.
Habe mir dieses jahr neu die FC 4000-EVO geholt und bin begeistert.
Werde die tage auf die FC8000-EVO 800W updaten!

14 september 2025
Review zonder uitnodiging
Logo Mars Hydro

Antwoord van Mars Hydro

Sehr geehrte Kundin,

Wir freuen uns, dass Sie mit unseren Produkten zufrieden sind! Vielen Dank für Ihr Feedback.

Mit freundlichen Grüßen
Ihr Mars Hydro Kundenservice-Team

Beoordeeld met 5 van de 5 sterren

Awsome products !

Parcel arrived really fast an packaging on point ;)
Really good quality material and easy to set up , smart built
Got Ihub pro + TSW2000 + Fan and sensor for grow room & VG40 + Humidifier
And really think to get one of them Inline Fan + filter ..
Is my third indoor garden and the gear of Mars Hydro make it so easy I’m surprise and delighted :)

Highly recommend!

7 september 2025
Review zonder uitnodiging
Logo Mars Hydro

Antwoord van Mars Hydro

Dear Customer,

Thank you for choosing Mars Hydro, I am happy to hear that you received your items in a timely manner. We strive to provide the best product and service possible.

Best Regards,
Mars Hydro Customer Service Team

Beoordeeld met 5 van de 5 sterren

Really good quality product

really good quality product , smart and affordable

7 september 2025
Review zonder uitnodiging
Logo Mars Hydro

Antwoord van Mars Hydro

Dear Customer,

We are glad to hear that you are happy with our products! We appreciate you taking the time to leave us this feedback.

Best Regards,
Mars Hydro Customer Service Team

Beoordeeld met 4 van de 5 sterren

fast delivery

8 juli 2025
Review zonder uitnodiging
Logo Mars Hydro

Antwoord van Mars Hydro

Dear Customer,

Thank you for choosing Mars Hydro, I am happy to hear that you received your items in a timely manner. We strive to provide the quickest and best service possible.

Best Regards,
Mars Hydro Customer Service Team

Beoordeeld met 5 van de 5 sterren

Great Bang for Buck

30 mei 2025
Review zonder uitnodiging
Logo Mars Hydro

Antwoord van Mars Hydro

Dear Customer,

Thank you for your kind words! We’re thrilled to know you find our product a great value for money. We’ll keep working hard to deliver quality products and services.

Best Regards,
Mars Hydro Customer Service Team

Beoordeeld met 5 van de 5 sterren

good company

good company

2 juli 2025
Review zonder uitnodiging
Logo Mars Hydro

Antwoord van Mars Hydro

Dear Customer,

We are glad to hear that you are happy with our products and services! We appreciate you taking the time to leave us this feedback.

Best Regards,
Mars Hydro Customer Service Team

Beoordeeld met 5 van de 5 sterren

Tsw2000

Love my light. My inhouse garden is great all thanks to mars hydro

7 september 2025
Review zonder uitnodiging
Logo Mars Hydro

Antwoord van Mars Hydro

Dear Customer,

We are glad to hear that you are happy with our products! We appreciate you taking the time to leave us this feedback.

Best Regards,
Mars Hydro Customer Service Team

Beoordeeld met 5 van de 5 sterren

Great leds

Great leds, great Company

11 maart 2025
Review zonder uitnodiging
Logo Mars Hydro

Antwoord van Mars Hydro

Dear Customer,

We are glad to hear that you are happy with our products and services! We appreciate you taking the time to leave us this feedback.

Best Regards,
Mars Hydro Customer Service Team

Beoordeeld met 5 van de 5 sterren

Sehr zufrieden

Hab vor ein paar Jahren schonmal eine LED Lampe bestellt und war sehr zufrieden. Jetzt hab ich mir das Bewässerungssystem gegönnt und bin wieder zufrieden

31 augustus 2025
Review zonder uitnodiging
Logo Mars Hydro

Antwoord van Mars Hydro

Dear Customer,

We are glad to hear that you are happy with our products! We appreciate you taking the time to leave us this feedback.

Best Regards,
Mars Hydro Customer Service Team

Beoordeeld met 5 van de 5 sterren

I had an issue with the order I placed…

I had an issue with the order I placed and wanted to return the item. Their was no phone number to contact anyone - nothing but a customer service email address. I was very skeptical at best
That said, I reached out to their CS and surprisingly received a response the next day from an agent names Esther.
Esther was delightful and extremely helpful and thorough. She was a pleasure to deal with and made my entire experience with Mars Hydro incredible. She facilitated the return, sent a return label and saw to it that I received my refund.
She was GREAT!
If you have any issues with anything you buy from Mars Hydro - they will back their products but more importantly they support their customers

26 augustus 2025
Review zonder uitnodiging
Logo Mars Hydro

Antwoord van Mars Hydro

Dear Customer,

We are happy to hear your questions were answered promptly. We strive for perfection and know there is always room for improvement.

Appreciate your support and we are always here to help! Happy growing!

Best Regards,
Mars Hydro Customer Service Team

Beoordeeld met 4 van de 5 sterren

Changing to mars equipment had made my…

Changing to mars equipment had made my grow experience much better! I tell ppl to start out with mars!

26 augustus 2025
Review zonder uitnodiging
Logo Mars Hydro

Antwoord van Mars Hydro

Dear Customer,

Thanks for the trust and for recommending us! We appreciate you taking the time to leave us this feedback.

Best Regards,
Mars Hydro Customer Service Team

Beoordeeld met 5 van de 5 sterren

The best team

The best team that ii see. evrytime that ii have a problem they was quick to a response. Good quality an cheap prices. I buyed a tent and a mistifier that work verry great

14 augustus 2025
Review zonder uitnodiging
Logo Mars Hydro

Antwoord van Mars Hydro

Dear Customer,

Thank you so much for your wonderful feedback! We are thrilled to be called "the best team" – that means a lot to us. Our goal is always to provide quick, helpful support and high-quality products at affordable prices.

We truly appreciate you choosing us and taking the time to share your experience. We look forward to serving you again in the future!

Best regards

Beoordeeld met 1 van de 5 sterren

Bought a TSL 2000(300w)

Bought a TSL 2000(300w), had a dent in the housing and the wire was cut, contacted them and got no reply for months, now taking it to court. This seller doesnt abide by consumer laws. Do not buy from this company.

25 maart 2025
Review zonder uitnodiging
Logo Mars Hydro

Antwoord van Mars Hydro

Dear Customer,

Thanks for leaving a message here.

We are sincerely sorry for the unpleasant shopping experience.
Could you please send us your order information to our email:solutions@mars-hydro.com? We will help you solve your problem and give you a satisfactory solution.

Thanks in advance for your kind cooperation.

Best regards.
Mars Hydro Customer Service Team

Beoordeeld met 5 van de 5 sterren

TS1000

I bought a TS 1000 back in 2023. Not only it boosted my yield, but I had no problem with the device whatsoever. The delivery was quick and without any problems.

22 augustus 2025
Review zonder uitnodiging
Logo Mars Hydro

Antwoord van Mars Hydro

Dear Customer,

Thank you for choosing Mars Hydro, I am happy to hear that you received your items in a timely manner. We strive to provide the quickest and best service possible.

Best Regards,
Mars Hydro Customer Service Team

Beoordeeld met 5 van de 5 sterren

Best grow lights eveeer!

26 februari 2025
Review zonder uitnodiging
Logo Mars Hydro

Antwoord van Mars Hydro

Dear Customer,

We're thrilled to hear you're loving them! We appreciate you taking the time to leave us this feedback.

Best Regards,
Mars Hydro Customer Service Team

Beoordeeld met 4 van de 5 sterren

I like Mars Hydro

The delivery and support are quick. Sadly the design of the new LEDs does not allow to place the driver outside of the tent and there is no extensioncord available.

21 augustus 2025
Review zonder uitnodiging
Logo Mars Hydro

Antwoord van Mars Hydro

Dear Customer,

Thank you for your positive feedback on our delivery and support! We truly appreciate it. We also thank you for pointing out the design limitation with the driver placement; this is valuable feedback for our team.

Appreciate your support and we are always here to help! Happy growing!

Best Regards,
Mars Hydro Customer Service Team

Beoordeeld met 1 van de 5 sterren

Bad quality

Bad quality , bad design , missing pieces , long way delivere , bad comunication, no garantly.
I dont want use any more front yours shit products

7 juli 2025
Review zonder uitnodiging
Logo Mars Hydro

Antwoord van Mars Hydro

Dear customer,

Thanks for leaving a message here.

We are sincerely sorry for the unpleasant shopping experience.
Has your problem been resolved? If not, could you please contact us at solutions@mars-hydro.com and send us your order information? We will help you solve your problem and give you a satisfactory solution.

Thank you again for your feedback, we will continue to improve our service. We hope we can always provide our customers with good service as the policies advertised on our web.

Best regards.
Mars Hydro Customer Service Team

Beoordeeld met 5 van de 5 sterren

excellent

excellent, site works good and i can't wait to get my products :)

14 augustus 2025
Review zonder uitnodiging
Logo Mars Hydro

Antwoord van Mars Hydro

Dear Customer,

Thanks for your support of Mars Hydro! We appreciate you taking the time to leave us this feedback.

Best Regards,
Mars Hydro Customer Service Team

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