Martinschwartz Reviews 44

Très beaux puzzles, originaux et de qualité.
Une pièce était abimée, elle a été remplacée rapidement.
Service très courtois.

I am very happy with the response and follow up I received from Martin Schwartz.
I had bought a cute Bornholm puzzle from the store, but it had missing and duplicate pieces. I sent an email to the company, but didn't really expecting an answer.

Instead I received a personal and friendly email plus a free replacement puzzle, which arrived in 2 days.
Sarah even followed up afterwards, I really felt the personal touch.
Thanks!

I ordered London and Paris posters for shipment to Australia. An error was made in packing and I received two Paris posters. I contacted Martinschwartz and received a response within 12 hours apologizing for the error and advising that the London Poster would be dispatched immediately. I did not need to return the additional poster. Amazing friendly service.

Hej, Vi koebte et pusselspil da vi besoegte Danmark (Jeg er dansker bosiddende permanent i England) og havde en manglende brik. Sarah fra kundeservice har vaeret helt fantastisk og vi har faaet loest vores problem selvom vi er bosiddende i udlandet.

On m’a offert en cadeau un puzzle Danmark qui s’est avéré defectueux à l’ouverture de la boîte quelques mois après. J’ai contacté la société directement qui s’est excusée et m’a envoyé rapidement à ses frais un nouveau puzzle. Très sympa et réactif. Merci

I ordered the Paris poster in B2 size, to go with the equally beautiful Copenhagen poster I'd ordered a couple of years ago. The poster which arrived had a small but visible crease near the top corner, which I reported to Martin Schwartz and they promptly issued a replacement, which thankfully was flawless. Very pleased with the service I received, and the posters :)

Amazing service! My grandparents lost the poster to their puzzle and where really upset, just hoping to be able to buy just the poster I sent an email (late at night) and had a response within the hour saying that he would be happy to send one free of charge. Really unheard of amazing service, incredible"

The customer service is maybe the best I've knonw! I had a problem with a piece of my puzzle and the reponse was amazing, so close and quick. The puzzle is really great, well quality and fantastic design, a really good idea for a present for others or for yourself!!

We love the pictures and bought the new York puzzle. Really good quality and a great support from Martin if there are Questions. :)

Fine puslespil. Og rigtig god service. Fik sendt 3 nye brikker, da dem jeg havde fået i pakken ikke var hele.

Wir haben insgesamt 3 MS Puzzle. Die Puzzle sind wundervolle Illustriert und von sehr guter Qualität. Wir lieben sie sehr.

Rigtig godt puslespil at lægge. Farver og kvalitet af brikkerne er i top. Meget fint at der er et godt stort foto med beskrivelse af
alle bygningerne. Jeg skal bare i gang med et mere.

Meget smukke puslespil af rigtig god kvalitet. Er stor fan af stilen.
Firmaet bag har ydet en fantastisk service i forbindelse med en manglende brik. Det er meget flot synes jeg.

Fantastisk god service og venlig betjening. Fik straks ombyttet defekt puslespil.

Amazing service to a very grateful Scottish jigsaw user.
We had missing piece and Martin was kind enough to source the piece for us!
We ❤️ jigsaws and we ❤️❤️ Martin's jigsaws!
Fantastisk service!
Fantastisk service til en meget taknemmelig skotsk puslespilbruger.
Vi manglede stykke, og Martin var venlig nok til at skaffe stykket til os!
Vi ❤️ stiksave og vi ❤️❤️ Martins stiksave!

Martins Puslespil altid i top kvalitet, for en ligger som mig er de også i en god sværdhedsgrad og det er også rart at kunne se de forskellige bygningshistorie /navne
så kan man selv google dem. Det er altid en fornøjelse
og ligge Martins puslespil.

Martin Schwartz får min bedste anbefalinger! Smukke motiver og en personlig kundeservice som er helt i top. Min kæreste og jeg manglede en brik til “Aarhus” og en anden brik var gået i stykker. En mail efter bliver nye brikker tilsendt,i en håndskreven kuvert, uden omkostninger. 1000 tak!!
Ps. Puslespillet hænger nu i ramme i vores hjem :)

Martin Schwartz får min bedste anbefalinger! Ikke nok med, at det er fantastiske motiver ( især Odense 😉), men også kundeservicen er helt i top. Min kat har taget en brik fra puslespillet, og et telefonopkald efter bliver en ny brik tilsendt uden omkostninger. 1000 tak!!

Very beautiful posters, so stunning. Fast delivery and if you have any questions you will get an answer within 24 hours. Service is really helpful, courteous and friendly. By mistake I ordered the wrong poster wich was no problem at all. So thankful for the easygoing solution. I'm really happy with my order. I will definitely order again.

I can recommend Martin Schwartz not just because of his beautiful designs but also the very friendly Service.

Best regards from Germany.

No puedo más que recomendar el trabajo de Martin Schwartz y darle la enhorabuena por la originalidad, calidad y detalle de cada diseño. Compré el poster de New York y cada vez que lo observo descubro algo nuevo, me encanta. Quiero agradecer la atención al cliente y la generosidad que tuvieron al retrasarse mi pedido. Excelente experiencia!!