Master Supplements, Inc. Reviews 

1.169
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

So much integrity with Master Supplements. I’ve been doing business with them for 15 years- science backed and tested. Same people working there with friendly, helpful, intelligent advice. Superior... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Bill has been excellent to work with for many years. Would suggest you keep him employed. Why? Its rare to find people with work ethic any more .. and we will not do business with those who only of... Toon meer

Beoordeeld met 5 van de 5 sterren

I was curious about Theralac, and when I inquired about the product, the owner said he would send me a sample. He sent me an entire bottle of Theralac without charge! Theralac has been a game change... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Bill, has always been Great to work with. I have been ordering for him for about 3 years and he is always on top of his game getting the products shipped out right away and they have always been corre... Toon meer

Bedrijfsgegevens

  1. Apotheek

Informatie afkomstig van verschillende externe bronnen

Here at Master Supplements, we believe in honesty, hard work, and, most importantly, helping people. We're proud of our product efficacy and we're committed to getting them into the hands of those who need help.

Master Supplements Inc.

Geschreven door het bedrijf

Save 15% today!
Use coupon code MSI16 to save 15% on your next order with Master Supplements!

Fast shipping!

All shipments from our warehouse arrive within 5 business days

We know that time spent in transit is important to you. That's why we utilize multiple carriers to ensure that all packages that leave our warehouse will arrive at your home as soon as possible!

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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4,9

Alle reviews

(1.169)

79 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great product.

Updated 6/14
Order was not delivered to the address I had requested. Even Double checked my order to ensure that it had not been my fault. I am not mixing you up with another company. Yes you have delivered to me before but I have two houses. I was clear in where I wanted it delivered.
Aside from the misdelivery, I love the product. Five stars!
Next time I will call customer service just in case it is the shop pay order website causing the problem. Thanks for the reply.

23 mei 2024
Logo Master Supplements, Inc.

Antwoord van Master Supplements, Inc.

Hello! I see you have placed a total of 3 orders with us through our U.S.Enzymes site, and they have all had the same Shipping and Billing address. The billing is different from the shipping, but we have entered them correctly from what we can see; the shipping label matches the address that was entered online. The last order we received was on Tuesday 5/28 and it as delivered on Friday 5/31.

I see your orders did come in through via ShopPay method so that feature may be recognizing an old address as the default but we are not able to change that on our end but we are happy to walk you through it and try to help. You can use the Check out as a guest feature as well. Please feel free to call our Customer Service @800-926-2961. Bill or Blake can help make this right and I apologize for the inconvenience!

Lastly, 1 star reviews are very damaging for us and we take pride in making every single customer happy, please consider updating your review by following the link in this response e-mail.

In health, the Master Supplements Online Support Team

Beoordeeld met 5 van de 5 sterren

Still haven't received my medication.

I received the product today as said.

8 juni 2024
Logo Master Supplements, Inc.

Antwoord van Master Supplements, Inc.

Hi John, your order came in at 5:55pm Friday June 7th, after our business hours had closed for the day. Your order shipped promptly the following business day, Monday June 10th and we show it as being delivered today Wednesday, 12th at 11:55am. A 1star review is very damaging for us, please if you would be so kind to revisit that review via the response in your e-mail inbox, it would be GREATLY appreciated! As for the products, we guarantee them with a 100% money-back return policy so if you don't feel better, you don't have to pay!

Beoordeeld met 5 van de 5 sterren

Compassionate Care

Jeff listened. He wanted me to understand what the company offers, and then he listened to me and asked questions that helped us deterimine how to begin supporting my very unhappy gut. I feel safe, and know there's help available if adjustments are needed.

3 juni 2024
Logo Master Supplements, Inc.

Antwoord van Master Supplements, Inc.

Thank SO much for the nice review Sharon, we're here whenever you need us!

Beoordeeld met 2 van de 5 sterren

Unhappy with Shipping

Disappointed to purchase a product that is supposed to be kept refrigerated, and see that it was not shipped with an ice pack or some way to keep it cold.
Previous orders have been handled better.

6 mei 2024
Logo Master Supplements, Inc.

Antwoord van Master Supplements, Inc.

Hello, trust our third-party testing that shows our probiotics are FULLY guaranteed through the expiration date, even including short transit times. Icepacks only offer superficial stability and actually draw moisture in to the package which is bad for the dry probiotic powder. We control the water content and oxygen content in every bottle in numerous Quality Control measures, so I can fully assure you after 20+ years of doing this, that your product is fully active! If you don't feel the positive difference in taking our products, we guarantee them with a 100% money-back policy!

Beoordeeld met 5 van de 5 sterren

Best company to work with!!!!

Master Supplements is one of the top companies that we enjoy working with. We never have issues with things being out of stock and if they ever are they are back in stock right away. They have great communication and ship orders out very quickly and always willing to help faster shipping if we or a client needs it.

23 april 2024
Logo Master Supplements, Inc.

Antwoord van Master Supplements, Inc.

Thanks for the great review!

Beoordeeld met 5 van de 5 sterren

Improves on my digestion

My experience is good with the supplements that I bought, i feel that my digestion improved since the first try and the company it’s doing a really good work because they focus on the quality over the sales. I feel satisfied.

6 maart 2024
Beoordeeld met 5 van de 5 sterren

Why I choose to partner with the best!

I’m a small business who has researched for natural alternatives and healthy lifestyle s for over 30 years. When I came across Master Supplements I was impressed with the mission behind the products and the effectiveness and quality of the digestive enzymes. They work well for my clients who really benefit from digestive enzymes.

I appreciate good and knowledgeable customer service which is another reason I chose to partner with this company. I get my questions answered the first time and my orders arrive quickly.

16 februari 2024

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