Masterholiday Reviews 

89
•
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Mr George is a very good person, he is very honest, he provides an excellent service for me, he promises to help me find a very cheap ticket, he said i should wait for some period of time, I did and w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

My trip was very enjoyable plenty of excursions to choose from especially the cannon boat ride Many thanks to Merry for arranging my flight and hotel Staying at the Rho hotel was a pleasure the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Merry is the right person in the right place, i can't thank you enough for it and keepnit up with the same mild heart. I had a great experience booking my flight to Lusaka/Zambia with Master Holidays... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Reisbureau

Geschreven door het bedrijf

At Master Holiday, we provide the best flight deals and seamless booking experiences. Enjoy competitive fares and exceptional service with us.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

89 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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4,5

Alle reviews

(89)

62 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Angela was very helpful very polite and…

Angela was very helpful very polite and she goes extra miles to help me she is a great asset to the company she is there to help me anytime I call to solve my problems great customer service second to none much appreciated

19 januari 2026
Review zonder uitnodiging
Logo Masterholiday

Antwoord van Masterholiday

Thanks For Making Business with Master Holiday Ltd. Humbled to have you. would love to deal you in future as well.

Beoordeeld met 1 van de 5 sterren

No comment

I have bad experience with this travelling company

16 januari 2026
Review zonder uitnodiging
Logo Masterholiday

Antwoord van Masterholiday

Master Holiday is humbled as a team to have you as a Client.

Beoordeeld met 5 van de 5 sterren

I booked the flight for my husband with…

I booked the flight for my husband with Harry such a lovely person, very friendly, keep me updated with everything even do the check in for my husband so that everything will go smoothly at the airport, we have now become good friends that have never seen teacher i call him anytime if I have anything to say or might be checking for another flight, he is such a lovely soul and the company itself very nice and all the staffs I have spoken to are very friendly as well, I will always booked with them alright planing with Harry another holiday, thanks so much God bless you for all you do.

9 januari 2026
Review zonder uitnodiging
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Antwoord van Masterholiday

Thanks Alot lots of prayers from Master Holiday

Beoordeeld met 5 van de 5 sterren

Booking with Master holidays

I booked with Jack Clark . The journey has been transparent and helpful. Jack helped me through the process . Jack helped me with a payment plan and after paying I received my e ticket . Thank you to the management at Master holidays . I look forward to booking with them again . Bernadette

2 januari 2026
Review zonder uitnodiging
Logo Masterholiday

Antwoord van Masterholiday

Master Holiday is humbled as a team to have you as a Client.

Beoordeeld met 5 van de 5 sterren

I'm solidly impressed about…

I'm solidly impressed about Mastertravels. They are knowledgeable and most helpful. Even when I was abroad and virtually missed my flight, they were able to swing things for me. Special mention is my direct contact Merry and her supervisor George. Much kudos to them

18 december 2025
Review zonder uitnodiging
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Antwoord van Masterholiday

Great Peoples Great Reviews

Beoordeeld met 5 van de 5 sterren

Best Ticket Booking Consultation company

They are the Best which it come to Booking of Ticket. I am very much satisfied with their service and I will always recommend them to all friends and relatives

21 december 2025
Review zonder uitnodiging
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Antwoord van Masterholiday

Humbled To have the Client like you . Welcome with lots of prayers in Master Holiday Family

Beoordeeld met 5 van de 5 sterren

Great experience always

Great experience always. I have use this company three times and also for my family. Just came back yesterday and loved the experience

14 december 2025
Review zonder uitnodiging
Logo Masterholiday

Antwoord van Masterholiday

Master Holiday is humbled as a team to have you as a Client.

Beoordeeld met 5 van de 5 sterren

I am totally fulfilled and satisfied…

I am totally fulfilled and satisfied with the patience Mr James Clark had while helping me with procuring my ticket amidst shortage of cash. He was really considerate and professional and this made me feel very safe and in the right place. I will always look in for your services next time and also recommend to my friends.

12 december 2025
Review zonder uitnodiging
Logo Masterholiday

Antwoord van Masterholiday

Clients Satisfaction is our High Priority .
Thanks from Master Holiday Ltd

Beoordeeld met 5 van de 5 sterren

When my ticket was booked there was a…

When my ticket was booked there was a mistake in the destination but Jack helped me to book another ticket I paid extra but it was worthy
Jack is very nice, patient and know how to talk to his customer thank you Jack

3 december 2025
Review zonder uitnodiging
Logo Masterholiday

Antwoord van Masterholiday

Humbled to have you
Thanks from Master Holiday Ltd

Beoordeeld met 5 van de 5 sterren

I highly recommend Master Holiday Ltd…

I highly recommend Master Holiday Ltd anyone looking to plan their next vacation. I’ll definitely be booking with them again. George was very professional and patience with us. Thank you

3 december 2025
Review zonder uitnodiging
Logo Masterholiday

Antwoord van Masterholiday

Bundle of Thanks

Much Appreciated for your Understandings

Beoordeeld met 5 van de 5 sterren

It has been a wonderful experience…

It has been a wonderful experience booking my flight with master holiday
Most importantly appreciated the professionalism of Mr Harry Wilson that made it worthwhile Thank you

5 december 2025
Review zonder uitnodiging
Logo Masterholiday

Antwoord van Masterholiday

Bundle of Thanks

Regards Master Holiday

Beoordeeld met 5 van de 5 sterren

I wanted to visit Colombia

I wanted to visit Colombia, Cartagena. I was looking for a travel agency to book my tickets and hotel. I used Master travel and the agent James was understanding and attentive to my needs and budget. I got my ticket as he said and he was very helpful and my trip was great, love the experience. Will for sure recommend them and will be using Master travel again.

Michael.

29 september 2025
Review zonder uitnodiging
Logo Masterholiday

Antwoord van Masterholiday

Great time and deal with you Sir.

Many Thanks

Beoordeeld met 5 van de 5 sterren

Jack Clark was excellent getting my…

Jack Clark was excellent getting my ticket booked and I was kept informed every step of the way. A polite and respectful gentleman. I would recommend him any day. Thank you

25 november 2025
Review zonder uitnodiging
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Antwoord van Masterholiday

Appreciations and Lots of prayers for you

Beoordeeld met 1 van de 5 sterren

I am extremely disappointed with the…

I am extremely disappointed with the level of customer service I experienced. You and your staff were unprofessional, rude, and lacked basic business ethics. Communication was poor, and the overall experience left me regretting ever using your company. I would not recommend your services to anyone.

24 november 2025
Review zonder uitnodiging
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Antwoord van Masterholiday

Sir, with all due respect, the airline deadline was unfortunately breached from your side. Even after the deadline passed, we arranged additional time for you to complete the payment and have the ticket issued. However, since the payment was still not completed within the extended time, the fare could not be sustained as per airline policy.

Secondly, regarding the refund, we processed it strictly according to the terms and policies agreed upon and did not deduct any additional charges beyond those applicable.

Anyhow, we sincerely apologize for the inconvenience caused. Had the payment been made within the deadline, the ticket would have been issued without any problem.

Beoordeeld met 5 van de 5 sterren

My experience master holiday was…

My experience master holiday was fantastic your staff member mary Smith went out of her way to advise me wen I was very unsure i had to cancel my recent travel to the country of my parents birth because of a destruction caused my once in a lifetime hurricane Melissa's she did a wonderful job i have recommended 21 people to book their holiday with master holiday because of the professional attitude of mary Smith she should be rewarded by the management for her efforts

12 november 2025
Review zonder uitnodiging

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