Material Things Reviews 33

We are now on our 3rd purchase from Material Things and every time the service and process has been top drawer. My parents back in the day and my sister always go back time and again. Special and grateful thanks go out to Matt whose professionalism and product knowledge goes beyond. We have just taken delivery of a reupholstered corner suite and footstool and it looks and feels brand new. So huge thank you to the whole team. May you be trading for many years to come.

Kerry was friendly, knowledgeable, informative, non pushy and honest.
We ended up discovering Material Things through a bad customer experience at Sofology, so it was finally good to find excellent customer service and great quality sofa's at Material Things. Needless to say, we cancelled our Sofology order (as they are cowboys and a complete shambles) and bought our G-Plan sofa from Material Things.
The delivery guys were also great, very pleasant and clearly bothered about attention to detail and ensuring everything was to the correct standard.
Thank you Kerry & team

Assistance from staff was great helping choice of materials. High quality products delivered as promised

From the moment we walked in, we were greeted by very friendly staff who let us wander at our leisure, without any pressure whatsoever, despite the fact we took a long time deciding what we wanted.
When the furniture arrived it was just as we were expecting and a last minute decision for another two scatter cushions was dealt with them being completed within 24 hours.
Truly a FIRST CLASS SERVICE.

A wonderful experience from first to last - nothing was too much trouble.
Just exceptional!

Excellent sales staff, plenty of informed advice and help in choosing furniture. Good choice of fabric.
Furniture was delivered very close to date given and was carefully installed.
We couldn’t have asked for a more accommodating business with delivery dates honoured and removal of old furniture well handled.

Lovely helpful staff , a good range of quality goods

It was extremely professional from start to finish

We experienced First Class service from extremely friendly and knowledgeable staff. For quality of service and products we would definitely recommend Material Things to other potential customers.

Very well informed, answered all my questions, very welcoming, relaxed atmosphere, highly recommended and very high quality and excellent pricing considering hand made and design to suit you, huge choices in fabric right down to feet options, nothing was too much trouble. Brilliant, thank you

I had a problem with some furniture which I bought and the customer care and courtesy shown in resolving this was exceptional. The issue was not from Material things but from the manufacturer who was in Germany.
Everything was resolved to my complete satisfaction.

The standard of work an the helpfulness of EVERY ONE was outstanding. I would highly recommend Material Things.

We chose recently to buy a new sofa from Material Things and went back to them after 30 years as our original 3 piece suite we purchased from them and had had recovered twice finally gave up. We went back to Material Things as we have found the service has always been professional ,caring and you know you are in good hands and treated as individuals. We had an issue with the manufacturer of our new purchase and the customer service , communication and resolution was carefully handled by the team at Material Things to a successful conclusion, we would highly recommend them.