went in for a front end alignment...
went in for a front end alignment.... jarrel at front was great. when hte alignment was done, jarrel had left and another person (young guy) tried to ring up the sale. little to no english. finally got through it. go in truck and drove away. seemed better than it had been.. tough to tell on local rodes at 30 mph.
noticed that my tpms was no longer registerintg any tire pressure. did not correct itself. drove it next day, highway speed. not working. front end not as i had hoped. still swaying and drifting on highway.
called mavis and spoke with andy. primary focus was tpms not working.. "not our fault" .. proceeded to assure me that with his yiears of experience and knowledge there is no way that a front end alignment could affect the tpms system. i suggested that maybe a wire had come loose or gotten pinched. andy was adament this was not possible. said it must be the sensors (all 4?)
went in on saturday. spoke with jarrell. again, very professional. explained the scenario. brought out one of the techs.. explained the whole scenario to the tech, only to find out he spoke little english. but he spoke enough to say it wasnt their fault.
seems to be a common theme..
oh well...
i'll tell two people who will tell two people who will tell two people.
seriously, the quality of people working on your cars now a days is pretty horrible.
no oversight.
anyone who can turn a wrench is hireable... pep boys, firestone, even dealerships (richardson dodge is the worst)
good luck...
rob h.
carrollton tx
