Mavis Tire - Troy Reviews 17

Thank you for helping me out with my car and fixing my car up for me

Great people fast service awesome prices Will be taking all my service to these guys highly recommend

Very quick and affordable love the energy there

Just one positive thought in the morning can change your whole day. That’s what Julian did for me, he changed my day around . With his fast acting knowledgeable, expertise skills. He was adequately able to help me with my vehicle today I am super thrilled to say that i’ve had the best experience yet so far. Thank you for all your help Mavis you rock . If you need a wheel alignment or tire changed etc , this is the place to go.

Troy NY Mavis tire. Corner of Congress and 5th. Okay, I went to Mavis tire for a 10 o'clock in the morning appointment, they said it would take 2 hours, went back in 2 hours at 12 noon and the truck was still in the parking lot . They said it would be any minute, I waited until 1 o'clock and they pulled the truck in their garage for changing the tires. After it's sat there another 20 minutes, they tried to put it up on the lift for 20 minutes, it looked like a bunch of circus clowns who didn't know how to do their job, the Ass manager's name is Jake, very polite, but that doesn't make up for the incompetence, I told myself shame on them the first time shame on me the second time, so I decided to leave, I do not recommend this place. There were 2 other people in the shop who had been waiting for several hours extra and one of them was a girl who was waiting 2 and a half hours for a oil change. I checked their reviews with a 2.5 out of 5 rating, I went up to the manager and told him I didn't have good vibes and that they needed to pull my truck out and give me my keys back, he looked at me confused and asked what do you mean good vibes, I just gave him a look like you've got to be kidding me, no idea how this place can still be in business but I guess they just can't get good help and that's the way it is these days,You go to these places to save money, but after reading the reviews about tire failures, scratched rims, leaky tires and valve stems that were placed on brand new, I don't recommend Mavis tire, unfortunately I don't know who to recommend so I'm still searching for new tires, my truck is a 2020 and I don't want it scratched or ruined by a bunch of circus clowns, Then when I pulled away, a few minutes they were in my truck the whole dashboard and arm rest is dirty and greasy, just like the people that work there. I'm sure you can understand what I mean. Unreal.

In and out in an hour, awesome. Thanks Jacob for making this experience painless. Keep up the great work, I'll be coming to your store from now on.

Had the best experience. Speedy service and great communication! Prices were great too!

The prices are reasonable and the customer service these guys gave was amazing. Lee was very helpful and knowledgeable able to answer all my questions. Ulysses’s provided excellent service getting me in and out in less time than expected. Thanks guys.

The manager was great very helpful an the work was don guick which was very helpful being I work at night an had to come right after work helped me a lot thanks for good service 👍

Great experience great customer service quick and prices were great

Good customer service and attentiveness to those waiting

Excellent customer service and excellent automotive skills !!!

Fast, friendly and knowledgeable. Highly recommend!

Salvatore caring was incredibly helpful and full of useful knowledge. He was spot on with the issues on my vehicle and did EVERYTHING in his power to fix it for a great price. The experience was incredible as well I felt very welcomed and comfortable waiting for my vehicle. Great company with a great manager!

Thank you for the service ray and nadirha I was so upset you guys helped me get fitted, straight blessings to all awesome store

The supervisor on Sept 18, 2021in the morning was fantastic he was very detailed and professional he told me everything I needed to know about my vehicle I give him 10 stars if I could