Truly terrible experience. Item delivered far beyond delivery date, meaning it didn’t arrive in time to be gifted for a 50th birthday. Item was then delivered but the couriers were unable to fu... Toon meer
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We are a brasserie and bar business in Cambridge and purchased three 4x3m pergolas for our garden to create an outdoor dining area. Our experience of Maze has been outstanding . Pergolas and furniture... Toon meer
AVOID THIS COMPANY - Ordered 10 chairs and ceramic topped table. Had to wait longer than expected and always had to chase for updates. Table was completely smashed when delivered even though box was u... Toon meer
Some of the worst customer service received. Took months to replace faulty units, when they actually did manage to replace (despite delivery drivers not turning up and turning up on the wrong day... Toon meer
Bedrijfsgegevens
Over Maze Outdoor
Geschreven door het bedrijf
When we design our innovative garden furniture, we create it in your image. We understand your desire to relax in ultimate comfort and have fun entertaining in style in your own private social environment.
Our pioneering collections draw their inspiration from life, trends and culture from right across the globe.
A sofa, dining set, fire pit, bar, sun lounger, daybed, pod or hanging chair; whichever you choose from our vast range, you can relax in the knowledge that the materials used to create them are of the very highest quality. All come with the peace of mind of a manufacturer warranty.
Contactgegevens
Verenigd Koninkrijk
- maze.co.uk
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Great Quality Furniture and Superb Customer Service
We have bought all our garden furniture from Maze. I appreciate the market is flooded with garden furniture which looks the part and is much cheaper. We have fallen foul of that.
Maze furniture is always great quality and their customer service team are always polite, friendly and efficient.
Delivery was super quick on last purchase (paid for on Sunday and arrived on Wednesday). Delivery drivers were also very professional and efficient.
Would highly recommend Maze.
Paid for assembly. Not done
Paid £99 to have the furniture assembled. It’s just been abandoned. Absolutely furious.
Great product and good service but the…
Great product and good service but the delivery driver was the best! Happy helpful and kind. It would of been nice to have had the box already built as the instructions were rather confusing and not as helpful as I would’ve wished for.
This is the second order from Maze
This is the second order from Maze, always super quick delivery, friendly delivery guys and the the cushion storage box is such good quality.
Great Company Great Service Great Product
I already have Maze Rattan garden furniture
And decided to treat myself to a Bistro set to match my Rio
What can I say apart from another great product, delivered with care and kindness,
Thank you great service once more
Oh I also have ordered a second parasol already have one so that’s on its way
Thank you Maze
Excellent service from the moment I…
Excellent service from the moment I ordered online to the actual delivery. Only took 5 days and the 2 delivery guys were very pleasant, helpful and did a good job. Really pleased with our purchase and would recommend this company.
Fantastic Service
Fantastic Service, communication was clear , items delivered as promised
… Lovely furniture and we are v pleased.
Garden furniture was delivered promptly within a week of ordering. Assembly was good and the boxes cleared away as promised. Word to the wise - you need to have sand for the base and if you don’t then you have to assemble the parasol yourself. Definitely a two person job!
Lovely furniture and we are v pleased.
Hi 10 out of 10 for the product looks…
Hi 10 out of 10 for the product looks beautiful . The delivery men were very efficient and friendly. My order arrived in a couple of days . Cannot fault your Company in any way. Thank you so much.
Very Poor Quality Flatweave Rattan - Literally Falling Apar.
Purchased a Maze flatweave rattan sofa set in 2017. After 3 years i noticed some splits, but thought nothing of it. Since then the rattan on the arms has literally broken into pieces. It is just brittle and falls apart. The whole set has always been covered during the winter, and in all honesty, hardly been used. I can only put it down to poor quality flat weave rattan (in my opinion not for for purpose). I understand the Maze warranty on the rattan is only 12 months, so no point going back to the retailer regarding this issue, however, I thought this issue should be brought to the attention of future purchasers of Maze products.
I have also posted this review against another company called Maze Rattan as they link to the same website. The reviews on that company are similar to mine with lots of people having issues with faulty rattan.
Excellent service
Very professional from start to finish. Delivered nicely and although it took a little time to put together, it wasn’t difficult and the furniture was very well wrapped and everything went beautifully. Now waiting for our next delivery of our sofas. Would order from Maze again. Thank you.
Very disappointed
Very disappointed. Having paid £4000 for a pergola only to have the LED lights fail after 6months. No offer for replacement parts or support from the manufacturer after speaking to them for over 2 months via the retailer Matressman. Will not purchase from this manufacturer again.
5-star delivery service provided by two…
5-star delivery service provided by two very amiable and efficient young men
Totally superb service
This company are totally professional from the person who takes your order to the cheerful delivery team.
Our terrific value garden set arrived beautifully packaged and , even better fully assembled.
Obviously time will tell but the furniture looks superbly made and we’re looking forward to many happy hours in our garden which has now become an added room thanks to Maze!
Absolutely fantastic service
Absolutely fantastic service - the delivery guys were fab and so helpful - would have absolutely no doubts about recommending this company and the furniture is spot on - I absolutely love it!
Great delivery polite gentleman all…
Great delivery polite gentleman all looks good
Prompt delivery and good service from…
Prompt delivery and good service from the delivery team.
Product was as described and seems good quality.
Will definitely use Maze again
Garden furniture Delivery spot on time
Delivery spot on time . The guys couldn’t have been more helpful
Lovely Furniture
High quality furniture which was assembled efficiently by the delivery team. The customer service was very helpful. Would definitely recommend this company.
garden furniture
Delivery was all good, called before to give a time. John and William were very professional and provided a good service
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