It was very easy and not invasive to fill out the forms. Approval time did’t take very long. Cost was not too eye opening. I’ve taken my first dosage and the pen was pretty simple to use. I was very n... Toon meer
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Lees wat reviewers zeggen
They were so fast. I’m excited. I am excited to see results like yesterday lol but, they start you off slowly minimizing side effects u may get. I never took anything like this before. I read ever... Toon meer
I have used Ozempic previously and was knowledgeable and had great results but had to stop because of cost. Maintained weight loss for 7 months but just saw slow gain over past 4. I saw ad on F... Toon meer
Bedrijf heeft geantwoord
Company has great communication skills and customer /patientsupport. My only thing is I’m just not sure how to re-order without going through the consult again. Additionally, I wish there was not a pr... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
MedExpress offers expert clinical care, proven treatments, and consistently effective results — delivered safely, discreetly, and at an affordable price.
MedExpress - Treatments prescribed online, delivered with care
Geschreven door het bedrijf
- Canadian clinical team
- Our experienced team of Canadian clinicians offer expert clinical care, giving you convenient access to safe, effective treatments delivered discreetly at an affordable price.
Contactgegevens
1 University Ave 3rd floor, M5J 1T1, Toronto, Canada
- 437-747-6681
- Care.ca@medexpress.co
- medexpress.co
4,5
Uitstekend
306 reviews
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Quick easy
Quick easy, great communication, provides options for you ( they supply or can go to your pharmacist) which is great. Great experience, I would highly recommend to anyone.
22 mei 2026
Review zonder uitnodiging
Antwoord van MedExpress Canada
Hello Neil,
Thank you for your kind feedback. We’re delighted to hear that you had a great experience with us and found the process smooth and efficient, as this is always our goal.
We truly appreciate your kind words and continued support, and we look forward to providing you with excellent service throughout your journey with us!
Warm regards,
The MedExpress Team
Antwoord van MedExpress Canada
Hello Ann,
Thank you for your feedback. We’re delighted to hear that you’ve been happy with the service we provide, as delivering a positive experience for our patients is always our goal.
We truly appreciate you taking the time to share your feedback and look forward to continuing to support you in the future!
Warm regards,
The MedExpress Team
Need self-injection support/training
Everything went very smoothly from the assessment to delivery. I do wish they offered a video about how to self-inject. Unfortunately, for my first dose, I poured more down my belly than into my stomach because I was nervous and apparently pulled the syringe out. It is hard to see when toyr belly is big. So it is devastating to watch basically $100 slide into nothing. A trial syringe with saline or something would be a great addition for the cost you are asking for. Then those of us not used to injecting ourselves could see how it works and not make the mistakes that cause a major loss the first injection. Definitely feels like I just threw $100 in the garbage.
19 mei 2026
Antwoord van MedExpress Canada
Hello Kelly,
Thank you for taking the time to share your experience. We’re glad to hear that the assessment and delivery process went smoothly, but we’re truly sorry to hear about the difficulty you experienced with your first injection and the frustration this caused.
We understand how upsetting it must feel to have medication wasted, especially when you’re navigating something new and unfamiliar. Your suggestion has been shared internally with our team for review as we continue working to improve patient support resources.
We have also followed up with you via email so we can provide additional support and guidance directly.
If there is anything further we can do to assist, please don’t hesitate to reach out—we’re here to help.
Kind regards,
The MedExpress Team
It was fast and the website was very…
It was fast and the website was very user friendly. I tried pocket pills before you guys and ended up just canceling my entire order because their site was so frustrating.
20 mei 2026
Antwoord van MedExpress Canada
Hello Lauren,
Thank you for your kind feedback. We’re delighted to hear that you had a great experience with us and found the process smooth and efficient, as this is always our goal.
We truly appreciate your kind words and continued support, and we look forward to providing you with excellent service throughout your journey with us!
Warm regards,
The MedExpress Team
I have been waiting for 2 days for a…
I have been waiting for 2 days for a simple response to a question regarding switching to a generic brand.
19 mei 2026
Antwoord van MedExpress Canada
Thank you for your feedback. We do our best to respond to all inquiries within 48 hours, though response times can occasionally be delayed during periods of high volume. We have looked into your inquiry, and are happy to confirm it has now been responded to. We appreciate your patience and the opportunity to assist you. ☺️
One on one call to discuss progress
I think for the price we are paying there should be more support, each patient should
Have a actual call and discuss how they are doing and any questions they might have and
I understand we can email but it's not the same as to having a discussion about progress
19 mei 2026
Antwoord van MedExpress Canada
Thank you for sharing your feedback. We truly want all of our patients to feel supported every step of the way throughout their treatment journey. We can certainly accommodate a call to discuss your progress and answer any questions you may have. A member of our clinical team will be reaching out to assist you further and help arrange this for you.
Updated review after getting feedback to my concern from a week ago.
While initially it took some time for someone to respond to my concerns about ordering extra to cover vacation, since my review, someone did reach out to addeess my concerns and as such I am updating my review.
17 mei 2026
Antwoord van MedExpress Canada
Thank you for sharing your feedback. We’re sorry to hear you did not receive timely assistance with your request. A member of our team has now reached out to assist you further via email and help resolve this matter as quickly as possible. We appreciate you bringing this to our attention and allowing us the opportunity to support you further.
Experience for first order was great
Experience for first order was great, trying to figure out how to order the next higher dosage for weeks 5 to 8??
2 mei 2026
Antwoord van MedExpress Canada
Thank you for sharing your experience! We’re so glad to hear your first order went great. Our Customer Care team is always here to help guide you with reordering, so please don’t hesitate to reach out for assistance at any time. You can email us at care.ca@medexpress.co for detailed assistance and support with your next dosage order. ☺️
Ease of ordering
20 mei 2026
Antwoord van MedExpress Canada
Thank you for your feedback! We’re so happy to hear that you found the ordering process easy and convenient. Our team works hard to make every step as simple and seamless as possible, and we truly appreciate your support and trust. 💙
I haven’t started my treatment yet…
I haven’t started my treatment yet however medexpress took time to go thru my medical history and sent my treatment promptly - I highly recommend
20 mei 2026
Antwoord van MedExpress Canada
Thank you so much for your kind words and recommendation! We’re glad to hear that our team made the process smooth and timely for you. We truly appreciate your trust in MedExpress and look forward to supporting you throughout your treatment journey.
Antwoord van MedExpress Canada
We are so glad to hear you had an easy and smooth experience. Your satisfaction is our priority, and we will keep working to provide you with the best possible service. Thank you for your kind words!
The entire process has been quick
The entire process has been quick, thorough and clear. Consistent communication and lots of information provided, I haven’t had to search to answer any questions, it’s all been at my finger tips!
20 mei 2026
Antwoord van MedExpress Canada
Hello Stacey,
Thank you for your kind feedback. We’re pleased to hear that your experience was seamless and that you felt supported throughout the process—this is exactly what we strive for.
We’re also glad to hear that you found everything easy to navigate. We truly appreciate you taking the time to share your experience, and we look forward to continuing to support you!
Warm regards,
The MedExpress Team
Quick and helpful
Quick and helpful. Very clear instructions and care shown for customers.
19 mei 2026
Antwoord van MedExpress Canada
Hello Donna,
We’re so glad to hear that you found the process smooth and felt supported by our team. We truly appreciate you taking the time to share your experience, and we look forward to continuing to support you!
Warm regards,
The MedExpress Team
MedExpress made my order easy and…
MedExpress made my order easy and fantastic! Thank you!
22 mei 2026
Review zonder uitnodiging
Antwoord van MedExpress Canada
Hello Julie,
Thank you for your feedback. Our goal is to provide a seamless experience, and we’re glad to hear everything went smoothly with your order.
We truly appreciate you taking the time to share your experience, and we look forward to continuing to support you!
Warm regards,
The MedExpress Team
Antwoord van MedExpress Canada
Hello Danielle,
Thank you for your kind feedback. We’re delighted to hear that you had a great experience with us and found the process smooth and efficient, as this is always our goal.
We truly appreciate your kind words and continued support, and we look forward to providing you with excellent service throughout your journey with us!
Warm regards,
The MedExpress Team
Antwoord van MedExpress Canada
Hello Susan,
Thank you for your feedback. We’re pleased to hear you had a seamless experience and found the process smooth and straightforward—this is exactly what we strive to deliver.
We truly appreciate your kind words and continued support, and we look forward to providing you with excellent service throughout your journey with us!
Warm regards,
The MedExpress Team
So far the communication has been…
So far the communication has been fantastic. Looking forward to re waiving the product tomorrow.
20 mei 2026
Antwoord van MedExpress Canada
Hello Elizabeth,
Thank you for your kind feedback. We’re pleased to hear you’ve been happy with the support from our team.
We truly appreciate you taking the time to share your experience and look forward to continuing to assist you!
Warm regards,
The MedExpress Team
Have been waiting for my order to start…
Have been waiting for my order to start delivery. Bought and paid for may 13
13 mei 2026
Antwoord van MedExpress Canada
Thank you for your feedback, and we apologize for the delay with your order. While we always aim for prompt processing, occasional issues such as supporting documents not passing screening or delivery address concerns can sometimes cause delays.
Although we do our best to communicate these matters as quickly as possible, we completely understand how frustrating delays can be. Our team has reviewed your case, and we’re happy to confirm that your order is currently in transit. If you have any questions or need assistance at any point, please don’t hesitate to reach out to our Customer Care team — we’re here to support you every step of the way. ☺️
Antwoord van MedExpress Canada
Hello Cheryl,
We’re so glad to hear you enjoyed your experience with us, and we truly appreciate you taking the time to share your feedback.
We look forward to continuing to provide you with thoughtful care and excellent service!
Warm regards,
The MedExpress Team
Keeps getting more expensive
The first order of Monjaro was great especially with the 59$ waved. Current clients should get a better discount. Just found out it is cheaper through my doctor. Have ordered my 2nd prescription through medexpress but due to the price I will be ordering from my doctor going forward. Shipping through Med Express was good though, very well packaged.
27 april 2026
Antwoord van MedExpress Canada
Hello Cass,
Thank you for taking the time to share your feedback with us. We’re pleased to hear that your initial order met your expectations and that you were satisfied with the service provided.
We also appreciate your transparency regarding pricing and understand your concerns. We recognize how important affordability is when choosing ongoing care options.
While we strive to maintain competitive pricing, we would also like to highlight our referral program, which offers a $59 CAD saving when you refer friends and family.
The program works as follows:
Share your code – Send your unique referral code to friends and family. Please note it cannot be shared publicly, including on social media.
Friends save $59 CAD – When they use your code, they’ll receive 100% off the program fee on their first order, saving $59 CAD.
You save $59 CAD – For each successful referral, you’ll receive a discount code for 100% off the program fee on your next order, providing a $59 CAD saving as well.
You can find more information here: https://www.medexpress.co/ca/referrals#terms
We truly value your feedback, as it helps us continue to improve our services. If there is anything we can do to further assist, please don't hesitate to reach out.
Warm regards,
The MedExpress Team
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