MEDIAFIX Reviews 533

TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

As an 82 year old former member of a small choral group back in the 1970's I thank you for transferring my 52 year old Scotch tape recording on to CD. Although the original recording was very poor y... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Very pleased with all our new digitised media. It was a job we were meaning to do for ages and Mediafix made the whole process very easy from a detailed explanation of options and prices to the return... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Really pleased with the digitisation of some of my Father In Law’s Slides. Easy to order, post and receive back. Great service all round. The Slides are far better quality than we expected, especi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

From start to finish the process was a little long but the care taken to extract my vhs and put this on dvd was brilliant. Even though my video had to be cleared, the quality of the video was exc... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Fotorestaurateur
  2. Fotografieservice
  3. Videobewerkingsservice

Geschreven door het bedrijf

MEDIAFIX is European Union’s market leader in the digitisation of analogue media. We digitise all types of analogue media: slides, negatives, photos and photo albums, video cassettes, cine films and audio cassettes. Various additional services complete the range. One important reason for the company’s success is the digitisation technology it has developed itself. The rescue of emotionally and historically valuable memories is part of our mission statement. Since our founding in 2012, we have already digitised more than 200 million analogue media. The number of digitised slides alone amounts to around 1 million per month.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

533 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 5 van de 5 sterren

As an 82 year old former member of a…

As an 82 year old former member of a small choral group back in the 1970's I thank you for transferring my 52 year old Scotch tape recording on to CD. Although the original recording was very poor your CD has however helped to revive old memories of a very special time in my life. Thank you.

9 april 2026
Logo MEDIAFIX

Antwoord van MEDIAFIX

Hi Garth,

Thank you for your review! That's what it's all about, being able to relive old memories. You are very welcome, we are happy to help 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

First-rate customer service

Prompt responses to initial queries and good communications from real people (rather than having to deal with AI chatbots). Service delivered on time and previously-estimated budget.

15 april 2026
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Antwoord van MEDIAFIX

Hi Chris,

Thank you for your five star review! We pride ourselves on our customer service so it's great to hear that you were pleased with our team 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

Very good communication and completion of work

Very good communication with Andrew regarding the despatch and receipt of my very precious 35mm colour slides. The digitisation took the stated time and I was happy with the results.

6 april 2026
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Antwoord van MEDIAFIX

Hi Valerie,

Thank you for your lovely review! I appreciate your positive feedback 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

Great customer experience

Great customer experience, this was important as I was entrusting my unique family cine film to be digitised, some going back to the 1930s.
Final media was of excellent quality and all film returned to me safely.

15 april 2026
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Antwoord van MEDIAFIX

Hi Mark,

Thanks again for your kind review here and via email. I am so delighted to hear you were pleased with your order, especially with the quality and the care taken 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 4 van de 5 sterren

Seeing dad after 20 years

I was impresses with the speed of the conversion and the fact I could share it with my family with no fuss.

14 april 2026
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Antwoord van MEDIAFIX

Hi Ruth,

Thank you for your feedback! That's great 😊 We appreciate you trusting us with such precious memories.

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

Excellent quality of production

From start to finish the process was a little long but the care taken to extract my vhs and put this on dvd was brilliant.

Even though my video had to be cleared, the quality of the video was excellent even though it had the generic ripple effect of a classic video playing I am happy with the price, quality and care taken.

I would recommend them to others to send their video for conversion.

14 april 2026
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Antwoord van MEDIAFIX

Hi Claire,

Thank you for your wonderful review! I'm happy to hear that you were pleased with your order. We are happy to help 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

Completely satisfied with the service…

Completely satisfied with the service provided, this is a very professional outfit, returned our calls, answered our question and reassured us when we had any doubts as the film being digitised was precious to only our family.

27 maart 2026
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Antwoord van MEDIAFIX

Hi Robert,

Thank you for your excellent review! We are happy to help 😊 So glad you were pleased with your order.

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 4 van de 5 sterren

New easy to access media from a professional team

Very pleased with all our new digitised media. It was a job we were meaning to do for ages and Mediafix made the whole process very easy from a detailed explanation of options and prices to the return of all media. The only minor was the lack of communication when the media was in transit/received which seemed a little while.

8 april 2026
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Antwoord van MEDIAFIX

Hi Mel,

Thank you for your review! We appreciate and take on board your feedback. I'm pleased to hear that you were pleased with your order and our service 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

Easy and reasonable price

Very straightforward instructions. I had a few questions to clarify before beginning, and the person on the phone was very helpful. Everything went smoothly, just as per the instructions. Price is very reasonable and as expected.

10 april 2026
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Antwoord van MEDIAFIX

Hi there,

Thank you for your brillaint review! It is much appreciated 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

The process worked

Mediafix did the job as offered and were helpful in guiding me through the process. I am pleased with the result.

10 april 2026
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Antwoord van MEDIAFIX

Hi Maggie,

I'm pleased to hear you were happy with the final result 😊 Thanks for leaving us such a brilliant review.

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

They were excellent

They were excellent! Wanted returned earlier and they pulled out the stops and delivered . Great to have memories so accessible. Lovely gift.

1 april 2026
Review zonder uitnodiging
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Antwoord van MEDIAFIX

Hi Keren,

Thank you so much! We are happy to help 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

Great digitisation of Slides !

Really pleased with the digitisation of some of my Father In Law’s Slides. Easy to order, post and receive back. Great service all round.
The Slides are far better quality than we expected, especially when you consider the age of the slides.
Great variety of options in terms of how you want to receive your digital imagines.
Highly recommend MEDIAFIX.

7 april 2026
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Antwoord van MEDIAFIX

Hi Matt,

Thanks so much for your review! Really glad to hear you were happy with the quality of the photos and the service overall. We really appreciate your recommendation 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 4 van de 5 sterren

The end product is good

The end product is good, and sound is ok on 2 of the 4 items. No acknowledgment of receipt for quite some time and few updates as to progress, until the fixed items turned up

8 april 2026
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Antwoord van MEDIAFIX

Hi Jeff,

Thank you for your review! We are somewhat limited by the original media in terms of sound as we aren't able to enhance it currently. This is something that we are looking at to see if we can improve in the future! We will take your feedback onboard.

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

Mediafix excellent customer services

Mediafix customer services were excellent and helped me throughout the digitization process - this was greatly appreciated as anything to do with 'digital' life is a black hole were comprehension and understanding disappear. The cost of the exercise was also very reasonable, much less than I anticipated.
There is one outstanding matter that I am relying on Mediafix to resolve, their courier DHL delivered the 'Flash drives' to the wrong address.

8 april 2026
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Antwoord van MEDIAFIX

Hi Mr Inglis,

Thank you for excellent review! It's great to hear that you were pleased with our service.

If there are any issues with delivery of the flash drive itself, we will look into and try and resolve it for you as soon as possible 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 4 van de 5 sterren

35 mm Slides scanned

I was very pleased to have some old 35mm slides scanned and put on a USB stick in order to have photographs printed. I didn't realise the slides had to go to Germany for the process to be completed, but if you are prepared to wait a few weeks the end result was worth waiting for. Good communication process throughout. Recommended.

8 april 2026
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Antwoord van MEDIAFIX

Hi Allyson,

Thank you for your review! We do digitise media at our headquarters in Cologne. The reason for this is so we can oversee every order and ensure the highest possible quality. Thank you also for your recommendation to others, we really appreciate it 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

Superb quality digitisation

Superb quality digitisation.
The service from end to end was very thorough, with an excellent set of digitised images provided both online and on a memory stick.
The whole process took some time it was well worth the wait.
Many thanks

8 april 2026
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Antwoord van MEDIAFIX

Hi Aidan,

I'm so glad to hear you were pleased with your order. Thanks for taking the time to leave us such a great review!

Kind regards,
Andrew
MEDIAFIX Customer Service Team

Beoordeeld met 5 van de 5 sterren

MEDIAFIX did an absolute first class job

MEDIAFIX did an absolute first class job on transferring my old VHS home videos to modern digital media.

Andrew did a fantastic job of putting my mind at rest and nothing was too much trouble for him.

I would happily recommend MEDIAFIX to anyone looking for a decent media company to do work.
My job was only a small one but I felt like I was treated like any other customer with a huge order.
The quality was amazing.

Thank you Andrew - and all the team

Ray Reynolds

2 april 2026
Review zonder uitnodiging
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Antwoord van MEDIAFIX

Hi Ray,

What a lovely review to read! Thank you so much for your feedback and on a personal note for your kind words about me. We are happy to help! If ever you need any more media to be digitised in the future, we would love to help. Thanks again for your review and recommendation 😊

Kind regards,
Andrew
MEDIAFIX Customer Service Team

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