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medi Australia Reviews 

340
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Stockings were as described, arrived in a timely manner and the ordering process straightforward. The free gloves were a nice gesture but not well thought out - not everyone is a size M! I barely f... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Staff on the phone gave excellent assistance. The sizing is difficult work out from the website. Received my pair of stockings promptly. New to pressure stickings. The cotton material is robust, sili... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This time I decided to purchase the closed toe option of duomed compression knee high stockings, unsure whether there would be enough space around toes. Was very happy that these stockings fit so well... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Since being diagnosed with venous insufficiency in 2023, I’ve been buying my compression stockings from Medi Australia. After a long search, I’m very happy to have found a reliable provider. Their cus... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Medische apparatuur fabrikant
  2. Medische benodigdheden winkel
  3. Fysiotherapiebenodigdheden leverancier

Geschreven door het bedrijf

At medi Australia, our purpose is simple yet powerful: Helping people feel better and assisting those who help others. This mission drives everything we do. As part of the global medi brand, we combine decades of German engineering excellence with clinical innovation to deliver world-leading medical and therapeutic solutions to Australians. Our comprehensive range includes medical-grade compression stockings, stylish travel socks, and advanced orthopaedic braces designed to support recovery, enhance circulation, and promote overall wellbeing. Whether you’re managing venous conditions, seeking preventive care, or looking for everyday comfort, medi products provide measurable and sustained compression benefits you can trust. Our team partners with healthcare professionals and individuals to offer education, resources, and exceptional customer support. By combining cutting-edge technology with compassionate care, we empower people to live healthier, more active lives. Driven by innovation, medi invests continuously in research and development to create new materials, patented technologies, and designs that deliver superior fit, durability, and comfort. With over 70 years of global expertise, we integrate digital tools for patient monitoring and education, ensuring our solutions remain at the forefront of medical technology. This commitment to progress and clinical excellence sets medi apart as a trusted leader in compression therapy and orthopaedic care. Trusted by thousands of Australians, medi is proud to deliver solutions that make a real difference to patient quality of life every day.

Business XCellence Awards (Health) 2024 Winner, Business Of The Year 2023

Geschreven door het bedrijf

Medical Compression Therapy, Stockings, Socks & Hoisery. Braces and Supports. Travel Socks, Shoe insoles, Activewear and more!
medi compression celebrates over 70 years in medical compression therapy. Offering ready-to-wear and custom-made-to-measure garments and compression products for women and men, orthoses/braces, soft supports, activewear and more. We prride ourselves with the highest demands on quality, innovation and design. You can put your trust in first-class finishing, comfort in wear, and actively enhance your well-being! medi Australia is a registered NDIS provider.
Deal direct with medi Australia
We launched our direct-to-consumer store in 2023 and have seen amazing success and reviews to match. We love being able to serve you directly.
Interested in custom made compression?
Along with offering the widest ranges in ready-to-wear compression therapy products shipped from our Sydney warehouse, we offer our custom service for your needs too. If you prefer a custom fit or require special alterations get in touch. You can also order our garments in many colours and styles too. Just give us a call on 1300 04 6334 during business hours.
A Trustpilot Special Offer is available when placing a made to measure custom garment or special colour order.
Make sure you let our staff know that you've visited us through TrustPilot and we will give you a special discount.

Returns, Exchanges, and Refunds

We will exchange your item or provide a refund within 14 days of you receiving it to guarantee your customer experience and satisfaction.

We will exchange your item or provide a refund within 14 days of you receiving it to guarantee your customer experience and satisfaction.
To return your medi Australia Pty Ltd purchase for an exchange or refund:

Please email sales@medi.au within 7 days of receiving your order.

medi Australia Pty Ltd will respond within 48 business hours to approve the return.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

340 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

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4,6

Alle reviews

(340)

119 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Reliable compression stockings vendor

Since being diagnosed with venous insufficiency in 2023, I’ve been buying my compression stockings from Medi Australia. After a long search, I’m very happy to have found a reliable provider. Their customer service is excellent, the website regularly offers discounts of up to 25%, and I often wait for sales to stock up. They also have a Club rewards program where you earn points with every purchase, which can be redeemed for order discounts or free shipping. Orders are well packed and delivered promptly by Australia Post. I’ve placed 11 orders since December 2023—mainly Duomed and Mediven stockings—and have never been disappointed.

3 april 2026
Review zonder uitnodiging
Logo medi Australia

Antwoord van medi Australia

Hi Mary, wow — 11 orders in and still going strong, that means the world to us! Thank you for such a thoughtful and detailed review.

We know that finding the right provider for something as important as compression therapy can take time, so we're really glad the search led you to us. It's lovely to hear you've been making the most of the sales and our Club rewards program too — that's exactly what it's there for!

Thank you for letting medi be a part of your compression journey😊.

Beoordeeld met 1 van de 5 sterren

I still have not received the order so…

I still have not received the order so doing a review is nugatory.

21 februari 2026
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Antwoord van medi Australia

Hi Bengt, we completely understand your frustration. This is not the experience we want for anyone, and we're sorry you're in that position.

We're currently working through some shipping delays affecting our UCS Wound Debridement Cloths, and one of our team members will be reaching out to you directly to walk through some alternative options in the meantime.

We appreciate your patience.

Beoordeeld met 5 van de 5 sterren

Excellent service received in less than…

Excellent service received in less than a week, will definitely order again.

17 maart 2026
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Antwoord van medi Australia

Hi Carolyn, this made our day! We always aim to turn orders around as quickly as possible without cutting any corners.

We look forward to seeing you again!

Beoordeeld met 4 van de 5 sterren

I've recently ordered several items…

I've recently ordered several items from Medi (Circaid undersleeves and anklets) and both deliveries have always been prompt. Will use them again if/when the need arises.

12 maart 2026
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Antwoord van medi Australia

Hi Terry,
Really appreciate you coming back to us for your Circaid undersleeves and anklets. It’s great to hear both orders arrived quickly. If there’s ever anything you need or anything we can help with next time, please don’t hesitate to reach out.

Beoordeeld met 5 van de 5 sterren

Reliable

Order was exactly what we asked for and promptly delivered.

4 maart 2026
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Antwoord van medi Australia

Hi June,
Thank you for the feedback — it’s great knowing your order reached you quickly. We’re glad to have been able to deliver a smooth experience.

Beoordeeld met 5 van de 5 sterren

Ten out of Ten!


Given how hard it is to find good medical grade travel stockings at a reasonable price, it was wonderful to find Medi Australia
The compression stockings are a great fit and great quality and they arrived within days of my order being placed.

10 maart 2026
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Antwoord van medi Australia

Hi Ronwyn,
Thank you for your lovely review. We know how hard it can be to find medical‑grade travel stockings that actually fit well and don’t cost the earth, so it means a lot to hear you found that with medi Australia.

Thank you for letting medi Australia be a part of your compression journey.

Beoordeeld met 5 van de 5 sterren

No fuss

No fuss. Quick postage

9 maart 2026
Logo medi Australia

Antwoord van medi Australia

Hi Coral,
Thanks so much for your review! Glad to hear everything was straightforward and that your order arrived quickly.

Beoordeeld met 5 van de 5 sterren

The service was excellent received the…

The service was excellent received the stocking within 3working days and also Australian post were very helpfully letting you know how the parcel was travelling and also delivered at my door.

5 februari 2026
Logo medi Australia

Antwoord van medi Australia

Hi Pilar,
Thank you for your review. It’s great to hear your order arrived quickly and that the delivery updates made the process easy. We appreciate you taking the time to share your experience with us.

Beoordeeld met 3 van de 5 sterren

Needs a ankle strap

Needs a ankle strap

2 maart 2026
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Antwoord van medi Australia

Hi John,
We appreciate you taking the time to let us know. Your comment about needing an ankle strap is helpful feedback.

If you’d like, reach out to our team at sales@medi.au, and we can help find an alternative that offers the support you’re after.

Beoordeeld met 5 van de 5 sterren

great products!

26 februari 2026
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Antwoord van medi Australia

Hi Anong,
Thank you for your review — we’re really glad to hear you’re happy with the products. We appreciate you taking a moment to share your experience with us.

Beoordeeld met 5 van de 5 sterren

Leanne was great assisting me

Leanne was very helpful with assisting me to make my purchase of compression garments.
I've been a customer for many years and Leanne has remembered me each time I've ordered new ones.

27 februari 2026
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Antwoord van medi Australia

Hi Susie,
We really appreciate you sharing this. Liane will be so pleased to hear your kind words. She really does care about the people she helps, and it means a lot to know you feel looked after every time.

Beoordeeld met 5 van de 5 sterren

Once again the service was as expected

Once again the service was as expected
This is what I was looking for

13 februari 2026
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Antwoord van medi Australia

Hi Anne,
Thank you for your review. It’s lovely to hear that your experience with us was once again exactly what you were hoping for. We really appreciate you taking the time to share your feedback and are glad the service continues to meet your expectations.

Beoordeeld met 5 van de 5 sterren

Great purchase experience

Great purchase experience. Fast delivery.

17 februari 2026
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Antwoord van medi Australia

Hi Zofia,

Thanks so much for your review. It’s wonderful to hear that your purchase went smoothly and that your order arrived quickly. We really appreciate you taking the time to share your experience with us.

Beoordeeld met 5 van de 5 sterren

I don’t normally order things online…

I don’t normally order things online and I find Medi Australia so easy to place an order and the garments arrive so fast.

4 februari 2026
Logo medi Australia

Antwoord van medi Australia

Hi Heather,

We are so glad to hear you found your online experience easy. Our team puts a lot of time into making sure the experience is as simple as possible, so it's great hear that it has come through.

We really appreciate you letting us be a part of your compression journey.

Beoordeeld met 5 van de 5 sterren

Unbeatable Quality Superfast postage

Superfast postage, quality product

3 februari 2026
Logo medi Australia

Antwoord van medi Australia

Hi Christine,
Thanks so much for your wonderful feedback! It’s great to hear your order arrived so quickly and that the quality really stood out to you. Hearing feedback like “unbeatable quality” genuinely makes our day.
We appreciate you taking the time to share your experience.

Beoordeeld met 5 van de 5 sterren

The delivery was prompt and medical…

The delivery was prompt and medical grade stockings were cheaper than what my vein specialist had offered me. Excellent quality product and great company to deal with.

3 februari 2026
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Antwoord van medi Australia

Hi Concetta,
Thank you for sharing your experience, it’s great to hear your stockings arrived quickly and that you found them such good value compared to what your specialist offered. It’s wonderful to know your experience with us has been a positive one from start to finish.

Beoordeeld met 5 van de 5 sterren

We have had this product before

We have had this product before. They are good quality and the speed of delivery was amazing. Communication about progress was also appreciated

31 januari 2026
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Antwoord van medi Australia

Hi Sue,

Thankyou for your review, we are glad the delivery was quick and that the updates along the way were helpful. We want the whole process to feel easy and reliable, so it’s great to know that came through.

Beoordeeld met 5 van de 5 sterren

Genumedi soft knee brace with patella ring

Fantastic customer service…knee brace well made…very quick turnaround

26 januari 2026
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Antwoord van medi Australia

Hi Patricia,
Thanks so much for sharing this. It’s great to hear that everything came together smoothly for you. A quick turnaround can make such a difference when you need support fast, so it’s great to know it reached you without delay.

If you need anything down the track, we’re always here.

Beoordeeld met 5 van de 5 sterren

Prompt delivery and great service

Order arrived very quickly and a question I had was also responded to quickly and effectively - very friendly and helpful service.

18 januari 2026
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Antwoord van medi Australia

Hi Sue,
Thank you so much for your feedback! We’re really glad to hear your order arrived quickly and that our team was able to help.

Providing friendly, helpful support is something we genuinely care about, so it’s wonderful to know that it came through.

Thank you for letting medi Australia be a part of your compression journey.

Beoordeeld met 1 van de 5 sterren

Not match with the photo

16 december 2025
Logo medi Australia

Antwoord van medi Australia

Hi Mahshid,
Thank you for your review, and I’m sorry to hear the stockings you received didn’t look the way you expected.

If you’re able to send us a quick photo of what you received, our team would be happy to check this for you and make sure you have the correct item. You can reach us at sales@medi.au, and we’ll sort this out quickly for you.

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