MedsBase Limited Reviews 

20
•
TrustScore 2.5 uit 5

2,6

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Beoordeeld met 1 van de 5 sterren

I previously ordered products from this company and my experience was 5 star. This last time however, has been a 0 star experience. I paid for expedited shipping, yet 16 days later I continue to get... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have ordered from Medsbase several times already (4x or 5x) and I always received the package within one week. With the last order it took a bit longer because they had some issues with the w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I had an interesting experience with this company. Tried to order some meds. Got to the payment section and found that their IBAN was invalid. I figured if their bank account number is invalid... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I learned about MedsBase from a long-time trusted health forum, and I decided to give them a try. Excellent prices and quick responses. My order arrived with no hiccups (used EMS) and I am very happy... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Non-profitorganisatie

Geschreven door het bedrijf

MedsBase was founded with the belief that safe and affordable medicines should be accessible to everyone. For those without insurance or with high-deductible plans, the exorbitant costs of even basic medications can pose a significant challenge. Many individuals find themselves spending substantial amounts each month just to maintain their health. It's an unfortunate reality that no one should have to endure or, worse, face health risks due to the inability to afford essential prescription medications. Even for those fortunate enough to have health insurance with a low deductible, the escalating prices of drugs contribute to higher premiums, making the acquisition of health insurance a costly and difficult endeavor. MedsBase is committed to tackling these issues head-on. In the United States, disadvantaged populations often grapple with widespread outbreaks of conditions like hookworm. The prescribed drug for hookworm, Albendazole, can carry a staggering price tag of up to $500 per course, placing it out of reach for many who desperately need it. Our mission at MedsBase is to significantly slash the costs of drugs such as Albendazole, ensuring that everyone, irrespective of insurance coverage, has an equal opportunity to access essential treatments. We started MedsBase as an effort to disrupt the drug industry and to do our best to end ridiculous drug prices. We appreciate your support and welcome your thoughts on our mission!


Contactgegevens

2,6

Slecht

TrustScore 2.5 uit 5

20 reviews

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2,6

Alle reviews

(20)

6 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Used to be 5 star company - Now, a 0 star company

I previously ordered products from this company and my experience was 5 star. This last time however, has been a 0 star experience. I paid for expedited shipping, yet 16 days later I continue to get a BS answer from customer service. I've received nothing, the tracking info they provided isn't valid, and now they are requiring prescriptions for their products. Hell, I can get these products cheap in the US with my insurance. I just don't want to jump through all the hoops insurance requires. It's sad because I would have been a customer for life, but now, I'll be exceptionally lucky if I receive anything that I paid for.

11 september 2026
Review zonder uitnodiging
Logo MedsBase Limited

Antwoord van MedsBase Limited

Dear Jeffrey,

Thank you for sharing your feedback. We completely understand your frustration, especially given that you previously had a 5-star experience with MedsBase.

We would like to clarify an important point regarding your order. Your order is currently being processed, and US orders have already started being dispatched again. The recent delay was caused by changes and additional requirements introduced by the US customs/export authorities, which temporarily affected shipments to the USA.

Regarding the prescription requirement, we would also like to clarify that this was not a requirement introduced by MedsBase, and we have not changed our policy to require prescriptions from our customers. The documentation requirements came from the authorities involved in the US import/export process, and we have been working with our shipping partner to meet those requirements and resume normal dispatches.

We are sorry that this situation has caused you frustration and that our previous updates did not give you the reassurance you were looking for. We value the fact that you have ordered from us successfully in the past, and our priority now is to get your current order dispatched and delivered.

Your order is being processed, and we will provide the tracking information as soon as the shipment is dispatched.

Thank you for your patience and for giving us the opportunity to resolve this.

Kind regards,
Sophie
Customer Support
MedsBase

Beoordeeld met 1 van de 5 sterren

Critical misrepresentation

I had an interesting experience with this company. Tried to order some meds. Got to the payment section and found that their IBAN was invalid. I figured if their bank account number is invalid (photo-copied of what they sent me), how reliable is anything else they offer? So I cancelled my order.

MedsBase claims that I copied their IBAN number incorrectly, when in fact I submitted a photocopy of the form they sent me. It was on that form that they misstated their own IBAN number.

As illustrated by their repeated responses and as noted by other reviewers, the MedsBase folks blame their customers for their own issues.

30 augustus 2026
Review zonder uitnodiging
Logo MedsBase Limited

Antwoord van MedsBase Limited

Our SEPA payment details were correct and were not “misstated” by MedsBase. The correct payment details are:

Account Name: SIA ECO SHOP
IBAN: LV32CBBR112C873100010
BIC/SWIFT: CBBRLV22
Bank: BLUOR BANK AS
Bank Address: Smilsu iela 6, Riga, LV-1050, Latvia

The issue was an incorrect character in the IBAN you entered. The correct IBAN contains the letter C in the relevant position. In the payment information you submitted, that character was entered as 0/O, which makes the IBAN invalid.

You subsequently sent us a screenshot of the payment form you used, and it shows the details you entered. We are making that screenshot publicly available so customers can see the issue for themselves:

https://ibb.co/5W2QVr8W

For clarity, we never instructed you to replace the letter C with 0 or O. The IBAN supplied by us is LV32CBBR112C873100010.

We therefore find it misleading to describe our bank account as having an invalid IBAN when the payment was rejected because the IBAN entered for the transfer did not match the correct IBAN we provided.

We respect your decision to cancel the order, but we believe it is important to correct the record and distinguish between an error in our payment details and an error made when entering those details. In this case, the latter occurred.

We recommend that customers always copy and paste the complete IBAN exactly as provided rather than manually retyping it.

Stop embarrassing yourself with false claims. Thank you.

You are making a fool of yourself by claiming that our IBAN is incorrect, when it is clearly visible from the screenshot that YOU have sent to us that YOU misspelled the IBAN in the form on your own bank's website, where you replaced the letter C with 0. We have never sent you any bank form but only bank details listed above with correct IBAN:
LV32CBBR112C873100010

So you are deliberately deceiving and lying. If your claims were actually true, you would at least provide a screenshot as evidence, just as we have done in your case.

We are providing clear proof for you and for everyone else to see in the screenshot below. This is YOUR OWN email that you sent to us, in which you accused us of providing an incorrect IBAN. However, the screenshot clearly shows that YOU entered the IBAN incorrectly on your bank's side.

Here is the screenshot for everyone to see once again:

https://ibb.co/5W2QVr8W

Beoordeeld met 1 van de 5 sterren

Avoid Medsbase – they sell products they apparently cannot ship

My advice: do not order from Medsbase.

I placed and paid for an order based on the information on their website. Afterwards, I was told that the products were not available from their European warehouse and that I should choose alternative medicines from their limited EU stock.

A refund then also became problematic. MedsBase told me that the bank account I had transferred my payment to was no longer under their control, and initially advised me to ask my own bank to reverse the transaction. My bank could not do this.

I was willing to accept the customs risk of having my original order shipped from India. MedsBase then suggested using a UK parcel-forwarding service, which would require me to register and pay additional fees myself just to receive an order I had already paid for.

Meanwhile, the products concerned can apparently still be ordered and paid for on their website.

Customers should know before paying whether a product can actually be supplied, what documentation is required, and what shipping method will be used. They should not have to solve payment and shipping problems afterwards.

Based on my experience so far, I cannot recommend MedsBase and would strongly advise ordering elsewhere.

7 augustus 2026
Review zonder uitnodiging
Logo MedsBase Limited

Antwoord van MedsBase Limited

Dear Lauran,

Thank you for your feedback. We’re sorry for the frustration and inconvenience caused by the delay with your order.

We understand that you would prefer to receive your original order rather than select an alternative product. We have found a way to move forward with this.

If you can provide us with an address from a UK mail-forwarding service, we can arrange to ship your order from our international facility to that forwarding address.

Once we receive the complete UK forwarding address, including your customer or suite number, we will promptly arrange shipment of your order.

You are welcome to use any reputable UK mail-forwarding service of your choice. You do not have to use a specific provider.

We genuinely want to get this resolved for you, so please send us your UK forwarding address and we will proceed as quickly as possible.

We apologize again for the inconvenience and appreciate the opportunity to make this right.

Kind regards,
Sophie
Customer Support

Beoordeeld met 5 van de 5 sterren

Very satisfied.

I have ordered from Medsbase several times already (4x or 5x) and I always received the package within one week. With the last order it took a bit longer because they had some issues with the warehouse.
However, we were constantly in contact with up-to-date information. So I am very satisfied, especially because obtaining ivermectin is very difficult.

Thank you Medsbase, I will order again.

Meta Zurman

3 augustus 2026
Review zonder uitnodiging
Logo MedsBase Limited

Antwoord van MedsBase Limited

Dear Meta,

Thank you so much for taking the time to share your experience and for your continued trust in MedsBase! ❤️

We truly appreciate that you've chosen us for your orders multiple times, and we're especially glad to hear that our communication and updates during the recent warehouse delays helped keep you informed.

Your kind words mean a lot to our entire team. We always do our best to provide reliable service, clear communication, and a smooth experience from order to delivery.

Thank you again for your support, Meta. We look forward to serving you again! 😊

Warm regards,
Sophie
The MedsBase Team

Beoordeeld met 1 van de 5 sterren

MedsBase is a scam

Medsbase is a scam. They use fake reviews with comments that don't always match the products, and weird usernames. I even found a photo of a so-called customer that comes from Google Images. The ratings are too good, and a comment in my language makes no sense. The payment methods aren't there to help customers, but to protect themselves against chargebacks. This site takes advantage of customers who are desperately looking for an alternative.

24 juni 2026
Review zonder uitnodiging
Logo MedsBase Limited

Antwoord van MedsBase Limited

We take accusations like this seriously, but we strongly disagree with your claims.

All reviews shown on our website are submitted by real customers. Some customers also choose to include photos with their reviews, which helps demonstrate that the feedback is genuine. Because our customers come from different countries and language backgrounds, some usernames, wording, or translations may look unusual, but that does not mean the reviews are fake.

If you believe a specific review, image, or comment is incorrect, you are welcome to send us the exact example so we can investigate it properly. Making broad accusations without sharing verifiable details is not fair to our business or to the real customers who have taken the time to leave feedback.

Regarding payments, our payment options are not designed to disadvantage customers. Like many businesses in sensitive healthcare-related categories, conventional credit-card processors can be disrupted by third-party reporting, compliance reviews, and excessive chargeback abuse. For that reason, we use alternative payment solutions such as PrivacyShield and cryptocurrency to keep orders secure and reduce payment interruptions. This does not remove our responsibility to customers — every order is still handled through our support process.

Medsbase is not a scam. We understand that customers looking for alternatives may already be under stress, and that is exactly why we work to provide reliable service, responsive support, and real customer feedback. We welcome honest criticism, but we will also correct false claims when they misrepresent our business.

Beoordeeld met 1 van de 5 sterren

Substituted a known inferior product, refused to send the product ordered. No matter what the customer says they spin the facts and try to deflect blame

They offered Puretrig and Eutrig HCG for sale. I didn't order "generic HCG," I ordered the brand Eutrig HCG based on my previous experience with both products and independent lab testing that shows Puretrig to be underdosed by ~ 85%. I had the option of purchasing Puretrig but did not want Puretrig. They shipped Puretrig and refused to send the correct product after I explained that I have used both in the past, Puretrig has been independent laboratory tested and found to be severely underdosed, and my experience (and bloodwork) shows that Eutrig works better for me.

Offered me a discount to rebuy the correct product (promising to only ship Eutrig...) after repeatedly questioning why I wanted the Eutrig and refusing to accept my explanation by saying they are both just "generic HCG" and Puretrig is a "superior product."

So, I'd have to pay for the Eutrig product twice to get what I originally ordered and do not know for sure that I would really get the product I paid for as they originally blamed "their shipper" for sending the wrong product in the first place, later on they said they sent the Puretrig "to make sure I got it as fast as possible" . Obviously, they do not value their customers or work to make them satisfied with their shopping experience.

ETA: A simple email stating "we don't have that product, would you like this product instead to save time" would have avoided this whole thing and taken less than five minutes on your part.

There was only one option given: "buy the product again at a discount and we'll promise to ship it this time." I am not sure how anyone would consider giving me the only option of "buying the brand name you prefer and originally paid for at a discount" as not requiring me to buy the product again to get what I ordered? Especially, since I immediately informed them I would not be using the Puretrig based on what I outlined above.

People in the medical community understand that individual response to medications matters. Formulations of generics very, and as mentioned Puretrig is known to be underdosed as shown by INDEPENDENT testing, not the testing of the company selling the product...

In the end, I never received a product that I could use and be able to receive the intended benefit. If I want the name brand product I paid for, I have to pay again. Very sketchy, buyer beware.

As you can see, they are now trying to shift blame to me just as they did in our communications.

They originally claimed the shipper substituted, then they claimed they intentionally substituted. So, which was it? There has been no criticism of delay on my part as I preferred the product I ordered and was willing to wait.

Strange thing is: I bought Eutrig from another supplier at the same time in case Medsbase could not deliver as promised and received that delivery one day after the Medsbase delivery. Luckily there are other suppliers that deliver what they promise.

For clarity: Medsbase has outlined here that they reserve the right to substitute without your consent and the only recourse given will be for you to pay again to get the brand you ordered. As a consumer you should be aware they stand firmly behind their decisions to exclude you from the process once you spend your money.

Points

1: I didn't receive what I ordered. I received the inferior product you sent.

2: I didn't claim any of those things. Your customer service rep did.

3: I didn't insist on a free second delivery. I insisted you send what I purchased. I still have the unused Puretrig...

4: Research it. The lab testing reports are readily available.

5. I ordered both within 1 day of each other, months before receiving the wrong product from you. As you mentioned shipping delays caused delivery delays. I had no way of knowing at the time you would send the wrong product. I was hedging my bets do to known potential shipping delays and uncertainty of being a new customer with Medsbase.

6. You never included me in the decision-making process to ship a different brand and gave me no options other than to pay again after I brought the problem to your attention. All of your communication was after the fact and only offered the option of a discount.

7. No mention is made at checkout that the customer has to make extra effort to prevent substitutions. I had no way of knowing in advance or I would have specified or chose not to order from Medsbase. My order is incomplete as I do not have a usable product. I only requested you send what I paid for.

8. Continuing to try to spin the facts shows that you do not value your customers.

9. No details have changed; clarifications have been made as you have tried to manipulate the story to save face. You've even went so far as to delete the long Telegram exchange I had with your representative trying to come to a resolution.

Thank you for showing your true colors.

22 september 2025
Review zonder uitnodiging
Logo MedsBase Limited

Antwoord van MedsBase Limited

Hi Greg,

We appreciate the opportunity to clarify the facts once more, as your latest update continues to present an incomplete and inconsistent version of events. For the sake of transparency for future customers, here is the accurate context.

1. Your order was fulfilled in full and on time.
You ordered HCG and HCG was delivered. A substitution was made due to very limited Eutrig stock at the time of shipping—something that can occur in pharmacy logistics when two clinically interchangeable products are available. This avoids delays, which most customers prefer.

2. You received a complete, usable product.
Puretrig is widely used, effective, and batch-tested. Your claim of it being “85% underdosed” has never been supported with any verifiable data. You are describing a personal preference, not a failure to deliver.

3. You requested a second brand product at no cost after already receiving your order.
You still have the Puretrig unused, which confirms the order was fulfilled. Asking us to send Eutrig for free is, in practical terms, a request for a second product.

4. Your timeline contradicts your claims of patience.
You now state you ordered Eutrig from another supplier the same day you ordered from us. This shows you were hedging your order from the start—not waiting for ours to arrive or allowing time for any issue to be addressed.

5. We did not “exclude you from the process.”
The substitution was made to ensure you received HCG without delay. Once you informed us you preferred a specific brand, we offered a discounted replacement—a courtesy, not an obligation. No supplier can send two brand products for the price of one simply because a substitution was not preferred.

6. “No substitutions” is always available upon request.
Customers regularly request brand-specific fulfillment before shipping. You did not indicate this requirement at any point before delivery.

7. Nothing was deleted.
All communication is retained. We respond directly and transparently—there is no reason to remove conversations.

8. Your order is not “incomplete.”
You received the full product, dosage, and quantity purchased. The issue is not non-delivery; it is your preference for a different brand after the fact.

We have remained consistent:

Your order was delivered.

The substitution was made to avoid delays.

Puretrig is a clinically acceptable product.

A discounted brand-specific reshipment was offered as a courtesy.

You requested a second item at no charge.

We stand by the accuracy of our communication and the fairness of the solutions offered. We are always willing to resolve concerns reasonably, but we cannot provide multiple products for the price of one.

If you wish to address this constructively, our support team remains available.

MedsBase Team

Beoordeeld met 5 van de 5 sterren

They are honest

They are honest. Medsbase provide Best price all of other sites.

7 mei 2025
Review zonder uitnodiging
Logo MedsBase Limited

Antwoord van MedsBase Limited

Thank you so much for your kind words! We're thrilled to hear you appreciate our honesty and competitive pricing. At MedsBase, we’re committed to offering the best value without compromising on quality or service. Your support means a lot to us!

Beoordeeld met 1 van de 5 sterren

I ordered on February 22nd and I still…

I ordered on February 22nd and I still haven't received my order.

22 april 2025
Review zonder uitnodiging
Logo MedsBase Limited

Antwoord van MedsBase Limited

Dear Marius,

Thank you for your feedback. We understand your frustration and would like to clarify a few important points regarding your order from February 22nd.

As we’ve communicated several times, your original shipment was unfortunately confiscated by German customs—an unfortunate but known risk when ordering prescription medication without a prescription. This is clearly outlined in our terms, and we trust all customers to consider this when placing an order.

Despite this, we have gone above and beyond to assist you by offering a one-time free reshipment, which is already being prepared and will soon be dispatched from our new European warehouse. This reshipment is provided as a gesture of goodwill, even though we are not obligated to replace orders intercepted by customs.

While we appreciate every customer's voice, we respectfully ask for patience during this process. Daily complaints do not expedite customs or shipping timelines and only create unnecessary tension. We are doing everything possible within legal and logistical limits to resolve your situation.

We remain committed to supporting our customers responsibly and thank you for your understanding.

Sincerely,
The MedsBase Team

Update:

Order Successfully Delivered from Europe:
https://parcelsapp.com/en/tracking/RR873066424DE

Beoordeeld met 5 van de 5 sterren

MedsBase has been a game-changer…

MedsBase has been a game-changer for me. I’ve been managing a chronic health issue for years and finally found relief with a functional medicine doctor, but the medications he prescribed have been quite expensive and pretty unaffordable, but thanks to MedsBase I've been able to get them and try them and it's been a huge relief. Aside from that, their customer service on Telegram has been exceptional—always friendly and truly dedicated to helping out, many times, going above and beyond what could ever be expected from them. Very highly recommend them! (Note: the only heads up I would give is that sometimes chat response time can be a bit slow so one has to be patient but they always come through, and also shipping times across the world can also take weeks, but with a bit of planning still well worth it!)

24 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

MedsBase delivered my orders so 100%…

MedsBase delivered my orders so 100% success rate so far. I was skepical at first so tested them out with a small order of just 30 tablets. I can’t remember exactly but it was delivered in good time. On that basis, I increased the order to 800 tablets. MedsBase split the order into two shipments. The first arrived after six day and the second package after 10 days. I’m very satisfied and hope to use their service again in the future.

3 februari 2025
Review zonder uitnodiging
Logo MedsBase Limited

Antwoord van MedsBase Limited

Thank you for taking the time to share your experience! We completely understand the initial skepticism when trying a new service, so we’re especially glad to hear that everything went smoothly and exceeded your expectations. It’s great to know both shipments arrived safely and in good time. Your trust means the world to us, and we look forward to serving you again in the future!

Beoordeeld met 4 van de 5 sterren

Kind service, trying to find sollutions when there are problems

There where problems with delivery of the products i ordered. Medsbase was trying to find a sollution for the shippment problem. It was kind to me and I am happy with their service.

31 december 2024
Review zonder uitnodiging
Logo MedsBase Limited

Antwoord van MedsBase Limited

Thank you for your honest feedback! We truly appreciate your patience and understanding while we worked to resolve the shipping issue. While we always aim for smooth deliveries, it's reassuring to know that you felt supported and valued throughout the process. We're grateful for your trust and look forward to providing you with even better service in the future.

Beoordeeld met 5 van de 5 sterren

Your always skeptical buying stuff…

Your always skeptical buying stuff offline but this place is 100% legit order came no issues and exactly what I ordered

1 januari 2025
Review zonder uitnodiging
Logo MedsBase Limited

Antwoord van MedsBase Limited

Thank you for your great feedback! We completely understand the skepticism that can come with online orders, especially in our line of work—so we're thrilled to hear that everything went smoothly and your order arrived just as expected. Your trust means a lot to us, and we're here whenever you need us again!

Beoordeeld met 4 van de 5 sterren

I have ordered twice from MedsBase

I have ordered twice from MedsBase. Both order have been very smooth. Their website works well. They provided tracking number so I can monitor the shipping progress. I wish the transit time was less. Overall very solid. I will be ordering again.

11 januari 2025
Review zonder uitnodiging
Logo MedsBase Limited

Antwoord van MedsBase Limited

Thank you for your continued support and kind words! We're delighted to hear that both of your orders went smoothly and that you found our website and tracking system helpful. We understand your wish for faster transit times and are always looking for ways to improve delivery speed. Your feedback is truly appreciated, and we look forward to serving you again soon!

Beoordeeld met 5 van de 5 sterren

Excellent!!!

I received my first order from MedsBase and already planning my next...excellent experience! Everything was as ordered, great packaging, and super fast delivery! Order with confidence!

12 januari 2025
Review zonder uitnodiging
Logo MedsBase Limited

Antwoord van MedsBase Limited

Thank you so much for your wonderful review! We’re thrilled to hear that your first experience with MedsBase was excellent—from the accurate order and secure packaging to the fast delivery. It means a lot that you feel confident ordering with us. We look forward to helping with your next order soon!

Beoordeeld met 5 van de 5 sterren

Ottima ditta e ottima soddisfazione

Ho acquistato a settembre del 2024 dei farmaci perché ha dei prezzi competitivi e dei buoni prodotti e se per qualsiasi motivo non dovessero arrivare a destinazione li rispediscono, per questo motivo continuerò a comprare da loro.

1 september 2024
Review zonder uitnodiging
Logo MedsBase Limited

Antwoord van MedsBase Limited

Grazie mille per la sua recensione e per la fiducia che ci ha accordato! Siamo felici che abbia apprezzato i nostri prezzi competitivi e la qualità dei prodotti. Facciamo sempre del nostro meglio per garantire che ogni ordine arrivi a destinazione, e in caso contrario, ci impegniamo a trovare una soluzione. La sua soddisfazione è la nostra priorità, e saremo lieti di servirla ancora in futuro.

Beoordeeld met 5 van de 5 sterren

Best service for meds on the internet

Best service for meds on the internet. My shipment got lost and they sent the other one immediately for free 🥳❤️❤️

4 december 2024
Review zonder uitnodiging
Logo MedsBase Limited

Antwoord van MedsBase Limited

Thank you so much for your amazing feedback! We're sorry your first shipment got lost, but we're glad we could resolve it quickly and get a replacement to you without any hassle. Your satisfaction and trust mean the world to us—and we're always here to make things right. Thanks again for your support! 🥳❤️

Beoordeeld met 5 van de 5 sterren

Works well and great price

I was skeptical but I placed an order anyway. I received my order in about 2 weeks. That's reasonable considering the distance. It works very well and the price it excellent! I'm very satisfied with my order.

1 februari 2024
Logo MedsBase Limited

Antwoord van MedsBase Limited

Thank you so much for your thoughtful review! We completely understand your initial skepticism, and we're thrilled to hear that everything turned out great. Two weeks is a reasonable timeframe considering the distance, and we're glad you're happy with both the product and the price. Your satisfaction is our priority, and we look forward to serving you again in the future!

Beoordeeld met 1 van de 5 sterren

I placed an order from Medsbase.com...bad idea.

I placed a large order from Medsbase.com. After a tracking number didn't work for a few days, I emailed them several times and received an "undeliverable" notice.

It looks like they scammed me. If my order does eventually come through, I will update.

6 februari 2024
Review zonder uitnodiging
Logo MedsBase Limited

Antwoord van MedsBase Limited

Thank you for bringing this to our attention. We want to clarify that the scenario described does not align with our company’s practices or values. At MedsBase.com, we take pride in providing exceptional service and ensuring our customers receive their orders promptly. In fact, we offer a one-time free reshipment guarantee for any issues related to delivery. We have never encountered a case similar to the one described in this review.

We understand that competition in the industry can sometimes lead to unfounded claims. If this review is indeed the result of such tactics, we encourage customers to verify their experiences directly with us. Our team is always here to help resolve any genuine concerns.

Please feel free to contact our support team at hello@medsbase.com if you need further assistance. We are committed to transparency and customer satisfaction.

Beoordeeld met 5 van de 5 sterren

Great first experience!

I learned about MedsBase from a long-time trusted health forum, and I decided to give them a try. Excellent prices and quick responses. My order arrived with no hiccups (used EMS) and I am very happy customer and will be ordering again!

7 december 2023
Review zonder uitnodiging
Logo MedsBase Limited

Antwoord van MedsBase Limited

Thank you for sharing your experience with us! We're thrilled to hear that you found us through a trusted health forum and that everything went smoothly with your order. It's great to know that our prices and customer service met your expectations. We're excited to have you as a happy customer and look forward to fulfilling your future orders!

Beoordeeld met 5 van de 5 sterren

MedsBase.com exceeded my expectations…

MedsBase.com exceeded my expectations with their affordable prices and superb customer service. their medication prices are unbeatable, saving me money without compromising quality of medication. The website is user-friendly, and their support team promptly answered to all my questions. Packaging was discreet and professional. I Highly recommend Medsbase.com for reliable, cost-effective medications.

25 mei 2023
Review zonder uitnodiging
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Antwoord van MedsBase Limited

Thank you so much for your fantastic review! We're thrilled to hear that we exceeded your expectations with our prices, customer service, and overall experience. It’s wonderful to know that you found our website easy to use and that our team was able to assist you promptly. We strive to offer both affordability and quality, and we're so glad to have earned your trust. Your recommendation means the world to us!

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