I previously ordered products from this company and my experience was 5 star. This last time however, has been a 0 star experience. I paid for expedited shipping, yet 16 days later I continue to get... Toon meer
Bedrijf heeft geantwoord
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I previously ordered products from this company and my experience was 5 star. This last time however, has been a 0 star experience. I paid for expedited shipping, yet 16 days later I continue to get... Toon meer
Bedrijf heeft geantwoord
I have ordered from Medsbase several times already (4x or 5x) and I always received the package within one week. With the last order it took a bit longer because they had some issues with the w... Toon meer
Bedrijf heeft geantwoord
I had an interesting experience with this company. Tried to order some meds. Got to the payment section and found that their IBAN was invalid. I figured if their bank account number is invalid... Toon meer
Bedrijf heeft geantwoord
I learned about MedsBase from a long-time trusted health forum, and I decided to give them a try. Excellent prices and quick responses. My order arrived with no hiccups (used EMS) and I am very happy... Toon meer
Bedrijf heeft geantwoord
MedsBase was founded with the belief that safe and affordable medicines should be accessible to everyone. For those without insurance or with high-deductible plans, the exorbitant costs of even basic medications can pose a significant challenge. Many individuals find themselves spending substantial amounts each month just to maintain their health. It's an unfortunate reality that no one should have to endure or, worse, face health risks due to the inability to afford essential prescription medications. Even for those fortunate enough to have health insurance with a low deductible, the escalating prices of drugs contribute to higher premiums, making the acquisition of health insurance a costly and difficult endeavor. MedsBase is committed to tackling these issues head-on. In the United States, disadvantaged populations often grapple with widespread outbreaks of conditions like hookworm. The prescribed drug for hookworm, Albendazole, can carry a staggering price tag of up to $500 per course, placing it out of reach for many who desperately need it. Our mission at MedsBase is to significantly slash the costs of drugs such as Albendazole, ensuring that everyone, irrespective of insurance coverage, has an equal opportunity to access essential treatments. We started MedsBase as an effort to disrupt the drug industry and to do our best to end ridiculous drug prices. We appreciate your support and welcome your thoughts on our mission!
3 Fraser Street, Singapore 189352, 189352, Singapore, Singapore
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I previously ordered products from this company and my experience was 5 star. This last time however, has been a 0 star experience. I paid for expedited shipping, yet 16 days later I continue to get a BS answer from customer service. I've received nothing, the tracking info they provided isn't valid, and now they are requiring prescriptions for their products. Hell, I can get these products cheap in the US with my insurance. I just don't want to jump through all the hoops insurance requires. It's sad because I would have been a customer for life, but now, I'll be exceptionally lucky if I receive anything that I paid for.

Antwoord van MedsBase Limited
I had an interesting experience with this company. Tried to order some meds. Got to the payment section and found that their IBAN was invalid. I figured if their bank account number is invalid (photo-copied of what they sent me), how reliable is anything else they offer? So I cancelled my order.
MedsBase claims that I copied their IBAN number incorrectly, when in fact I submitted a photocopy of the form they sent me. It was on that form that they misstated their own IBAN number.
As illustrated by their repeated responses and as noted by other reviewers, the MedsBase folks blame their customers for their own issues.

Antwoord van MedsBase Limited
My advice: do not order from Medsbase.
I placed and paid for an order based on the information on their website. Afterwards, I was told that the products were not available from their European warehouse and that I should choose alternative medicines from their limited EU stock.
A refund then also became problematic. MedsBase told me that the bank account I had transferred my payment to was no longer under their control, and initially advised me to ask my own bank to reverse the transaction. My bank could not do this.
I was willing to accept the customs risk of having my original order shipped from India. MedsBase then suggested using a UK parcel-forwarding service, which would require me to register and pay additional fees myself just to receive an order I had already paid for.
Meanwhile, the products concerned can apparently still be ordered and paid for on their website.
Customers should know before paying whether a product can actually be supplied, what documentation is required, and what shipping method will be used. They should not have to solve payment and shipping problems afterwards.
Based on my experience so far, I cannot recommend MedsBase and would strongly advise ordering elsewhere.

Antwoord van MedsBase Limited
I have ordered from Medsbase several times already (4x or 5x) and I always received the package within one week. With the last order it took a bit longer because they had some issues with the warehouse.
However, we were constantly in contact with up-to-date information. So I am very satisfied, especially because obtaining ivermectin is very difficult.
Thank you Medsbase, I will order again.
Meta Zurman

Antwoord van MedsBase Limited
Medsbase is a scam. They use fake reviews with comments that don't always match the products, and weird usernames. I even found a photo of a so-called customer that comes from Google Images. The ratings are too good, and a comment in my language makes no sense. The payment methods aren't there to help customers, but to protect themselves against chargebacks. This site takes advantage of customers who are desperately looking for an alternative.

Antwoord van MedsBase Limited
They offered Puretrig and Eutrig HCG for sale. I didn't order "generic HCG," I ordered the brand Eutrig HCG based on my previous experience with both products and independent lab testing that shows Puretrig to be underdosed by ~ 85%. I had the option of purchasing Puretrig but did not want Puretrig. They shipped Puretrig and refused to send the correct product after I explained that I have used both in the past, Puretrig has been independent laboratory tested and found to be severely underdosed, and my experience (and bloodwork) shows that Eutrig works better for me.
Offered me a discount to rebuy the correct product (promising to only ship Eutrig...) after repeatedly questioning why I wanted the Eutrig and refusing to accept my explanation by saying they are both just "generic HCG" and Puretrig is a "superior product."
So, I'd have to pay for the Eutrig product twice to get what I originally ordered and do not know for sure that I would really get the product I paid for as they originally blamed "their shipper" for sending the wrong product in the first place, later on they said they sent the Puretrig "to make sure I got it as fast as possible" . Obviously, they do not value their customers or work to make them satisfied with their shopping experience.
ETA: A simple email stating "we don't have that product, would you like this product instead to save time" would have avoided this whole thing and taken less than five minutes on your part.
There was only one option given: "buy the product again at a discount and we'll promise to ship it this time." I am not sure how anyone would consider giving me the only option of "buying the brand name you prefer and originally paid for at a discount" as not requiring me to buy the product again to get what I ordered? Especially, since I immediately informed them I would not be using the Puretrig based on what I outlined above.
People in the medical community understand that individual response to medications matters. Formulations of generics very, and as mentioned Puretrig is known to be underdosed as shown by INDEPENDENT testing, not the testing of the company selling the product...
In the end, I never received a product that I could use and be able to receive the intended benefit. If I want the name brand product I paid for, I have to pay again. Very sketchy, buyer beware.
As you can see, they are now trying to shift blame to me just as they did in our communications.
They originally claimed the shipper substituted, then they claimed they intentionally substituted. So, which was it? There has been no criticism of delay on my part as I preferred the product I ordered and was willing to wait.
Strange thing is: I bought Eutrig from another supplier at the same time in case Medsbase could not deliver as promised and received that delivery one day after the Medsbase delivery. Luckily there are other suppliers that deliver what they promise.
For clarity: Medsbase has outlined here that they reserve the right to substitute without your consent and the only recourse given will be for you to pay again to get the brand you ordered. As a consumer you should be aware they stand firmly behind their decisions to exclude you from the process once you spend your money.
Points
1: I didn't receive what I ordered. I received the inferior product you sent.
2: I didn't claim any of those things. Your customer service rep did.
3: I didn't insist on a free second delivery. I insisted you send what I purchased. I still have the unused Puretrig...
4: Research it. The lab testing reports are readily available.
5. I ordered both within 1 day of each other, months before receiving the wrong product from you. As you mentioned shipping delays caused delivery delays. I had no way of knowing at the time you would send the wrong product. I was hedging my bets do to known potential shipping delays and uncertainty of being a new customer with Medsbase.
6. You never included me in the decision-making process to ship a different brand and gave me no options other than to pay again after I brought the problem to your attention. All of your communication was after the fact and only offered the option of a discount.
7. No mention is made at checkout that the customer has to make extra effort to prevent substitutions. I had no way of knowing in advance or I would have specified or chose not to order from Medsbase. My order is incomplete as I do not have a usable product. I only requested you send what I paid for.
8. Continuing to try to spin the facts shows that you do not value your customers.
9. No details have changed; clarifications have been made as you have tried to manipulate the story to save face. You've even went so far as to delete the long Telegram exchange I had with your representative trying to come to a resolution.
Thank you for showing your true colors.

Antwoord van MedsBase Limited
They are honest. Medsbase provide Best price all of other sites.

Antwoord van MedsBase Limited
I ordered on February 22nd and I still haven't received my order.

Antwoord van MedsBase Limited
MedsBase has been a game-changer for me. I’ve been managing a chronic health issue for years and finally found relief with a functional medicine doctor, but the medications he prescribed have been quite expensive and pretty unaffordable, but thanks to MedsBase I've been able to get them and try them and it's been a huge relief. Aside from that, their customer service on Telegram has been exceptional—always friendly and truly dedicated to helping out, many times, going above and beyond what could ever be expected from them. Very highly recommend them! (Note: the only heads up I would give is that sometimes chat response time can be a bit slow so one has to be patient but they always come through, and also shipping times across the world can also take weeks, but with a bit of planning still well worth it!)
MedsBase delivered my orders so 100% success rate so far. I was skepical at first so tested them out with a small order of just 30 tablets. I can’t remember exactly but it was delivered in good time. On that basis, I increased the order to 800 tablets. MedsBase split the order into two shipments. The first arrived after six day and the second package after 10 days. I’m very satisfied and hope to use their service again in the future.

Antwoord van MedsBase Limited
There where problems with delivery of the products i ordered. Medsbase was trying to find a sollution for the shippment problem. It was kind to me and I am happy with their service.

Antwoord van MedsBase Limited
Your always skeptical buying stuff offline but this place is 100% legit order came no issues and exactly what I ordered

Antwoord van MedsBase Limited
I have ordered twice from MedsBase. Both order have been very smooth. Their website works well. They provided tracking number so I can monitor the shipping progress. I wish the transit time was less. Overall very solid. I will be ordering again.

Antwoord van MedsBase Limited
I received my first order from MedsBase and already planning my next...excellent experience! Everything was as ordered, great packaging, and super fast delivery! Order with confidence!

Antwoord van MedsBase Limited
Ho acquistato a settembre del 2024 dei farmaci perché ha dei prezzi competitivi e dei buoni prodotti e se per qualsiasi motivo non dovessero arrivare a destinazione li rispediscono, per questo motivo continuerò a comprare da loro.

Antwoord van MedsBase Limited
Best service for meds on the internet. My shipment got lost and they sent the other one immediately for free 🥳❤️❤️

Antwoord van MedsBase Limited
I was skeptical but I placed an order anyway. I received my order in about 2 weeks. That's reasonable considering the distance. It works very well and the price it excellent! I'm very satisfied with my order.

Antwoord van MedsBase Limited
I placed a large order from Medsbase.com. After a tracking number didn't work for a few days, I emailed them several times and received an "undeliverable" notice.
It looks like they scammed me. If my order does eventually come through, I will update.

Antwoord van MedsBase Limited
I learned about MedsBase from a long-time trusted health forum, and I decided to give them a try. Excellent prices and quick responses. My order arrived with no hiccups (used EMS) and I am very happy customer and will be ordering again!

Antwoord van MedsBase Limited
MedsBase.com exceeded my expectations with their affordable prices and superb customer service. their medication prices are unbeatable, saving me money without compromising quality of medication. The website is user-friendly, and their support team promptly answered to all my questions. Packaging was discreet and professional. I Highly recommend Medsbase.com for reliable, cost-effective medications.

Antwoord van MedsBase Limited
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