Still collecting tariffs from customers after it’s been ruled illegal by Supreme Court! Hard to believe you are paying it to US government. A refund should be claimed and paid back to your customers.
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Lees wat reviewers zeggen
Great customer service and followup after ordering to keep me in the know regarding all aspect of the order. Wide choice of pharmacies to find the best price for me.
All agents are very polite, calling back if I left a message and trying to help. Been with MedsEngage for couple of years already never had a problem. J.
Something that I thought was going to be complicated turned out to be very simple. The service is great. I can't say enough about how much I appreciate meds engage
Bedrijfsgegevens
Over Meds Engage Inc.
Geschreven door het bedrijf
MedsEngage is an accredited and certified Online Pharmacy Store, which deals in Generic as well as Brand Drugs at best prices. Easy to order, Excellent Customer Support Service.
Contactgegevens
Unit 208, 4656 Westwinds Drive, NE, T3J 3Z5, AB, Calgary, Canada
- +1-800-986-4714
- info@medsengage.com
- medsengage.com
4,4
Uitstekend
1K reviews
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Heeft 83% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
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Synjardy via Turkey OOS & No Refund
03-17-2025 Synjardy was ordered thru Meds engage Inc. via Turkey. Money was debited from checking BEFORE product was shipped, only to find that product in Turkey is no longer available. 03-30-2025 order was cancelled. 04-02-2025 requested refund for this cancelled order. This company refuses to refund, giving me excuses after excuses. Custome service personnel have a poor capacity of the English language making this task more difficult. This company should be removed from the Pharmacy Checker list of companies. Be wary!
17 maart 2025
Review zonder uitnodiging
Antwoord van Meds Engage Inc.
We sincerely apologize for the confusion and frustration caused by your order. We understand how concerning it must have been to have your payment debited before shipment and then to face availability issues.
Please be assured that your refund for the cancelled order has been successfully processed. We regret any miscommunication or difficulty you experienced with our customer support team and are continuously working to improve clarity and responsiveness.
Thank you for your patience, and we hope to provide a smoother experience in the future.
Hasn't Arrived Yet
On 26 Mar 2025 I was told I would receive the tracking number of my shipment within the next 4-5 business days. Never did, and (as of 11 Apr 2025) have not received shipment.
11 april 2025
Antwoord van Meds Engage Inc.
We apologize for any confusion regarding your order. According to our records, your shipment has been delivered within the expected timeframe.
If you have not yet received your package or are having trouble locating it, please contact our support team at 1-800-986-4714, and we will assist you in tracking it to ensure it reaches you.
Thank you for your patience and understanding.
Excellent service
Excellent service, wait time between order and delivery appears to be longer than it could be if you do not do special handling.
25 maart 2025
Antwoord van Meds Engage Inc.
We are delighted to hear that you had a great experience and appreciate you taking the time to share your thoughts. Your support helps us to continue striving for excellence in everything we do.
I did everything online
I did everything online. The website was easy to use and the process went smooth.
24 maart 2025
Antwoord van Meds Engage Inc.
We are delighted to hear that you had a great experience and appreciate you taking the time to share your thoughts. Your support helps us to continue striving for excellence in everything we do.
after you get the money you say you need a prescription wasted my time and yours and still have my money
you dont give proper inbfo up front
23 maart 2025
Antwoord van Meds Engage Inc.
We sincerely apologize for the confusion and any inconvenience caused. We understand your frustration regarding the prescription process and the lack of clear information upfront.
Please be assured that our pharmacy reviews every prescription carefully to ensure safety and compliance. Once your prescription was reviewed, we shared the update with you as soon as possible. We truly regret the delay and any frustration it caused and appreciate your patience.
If you have any further questions or concerns, please reach out to our support team at 1-800-986-4714.
Medication prices are good
Medication prices are good. Shipping prices are too high. The brand name that I ordered was out of stock, so I have to wait longer. Processing/shipping waits are already too long. Heavy accents make it difficult to understand conversations. Online order prices are listed as 3 times higher than on the phone prices.
25 maart 2025
Antwoord van Meds Engage Inc.
We are delighted to hear that you had a great experience and appreciate you taking the time to share your thoughts. Your support helps us to continue striving for excellence in everything we do.
The website is very to navigate
The website is very to navigate. You get email reminders when refills are due. If you have questions, customers service is very helpful but sometimes hard to understand.
24 maart 2025
Antwoord van Meds Engage Inc.
We are delighted to hear that you had a great experience and appreciate you taking the time to share your thoughts. Your support helps us to continue striving for excellence in everything we do.
You sent payment declined over a dozen…
You sent payment declined over a dozen times when you already received payment
24 maart 2025
Antwoord van Meds Engage Inc.
We sincerely apologize for the repeated “payment declined” messages you received despite your payment being successfully processed. This was due to a technical issue on our end, and we understand how confusing and frustrating this must have been.
We are actively addressing the issue to prevent it from happening in the future and truly appreciate your patience and understanding. If you have any questions or concerns about your order, please contact us directly at 1-800-986-4714
, and we’ll be happy to assist you.
My order was processed quickly and the…
My order was processed quickly and the cost was affordable
23 maart 2025
Antwoord van Meds Engage Inc.
We are delighted to hear that you had a great experience and appreciate you taking the time to share your thoughts. Your support helps us to continue striving for excellence in everything we do.
Antwoord van Meds Engage Inc.
We are delighted to hear that you had a great experience and appreciate you taking the time to share your thoughts. Your support helps us to continue striving for excellence in everything we do.
Was very easy.
20 februari 2025
Antwoord van Meds Engage Inc.
We are delighted to hear that you had a great experience and appreciate you taking the time to share your thoughts. Your support helps us to continue striving for excellence in everything we do.
Price and shipment packaging GREAT
Product price is much better than USA, and packaged in both protective bubblewrap and a sturdy cardboard box. Thanks!
20 februari 2025
Antwoord van Meds Engage Inc.
We are delighted to hear that you had a great experience and appreciate you taking the time to share your thoughts. Your support helps us to continue striving for excellence in everything we do.
I have received no update on my…
I have received no update on my purchase since my checking account was debited. I had no idea if my order was shipped or where it stands untill it showed up in my mail box today. I appreciate the fast delivery but I wish there was some communication. Also, every time I called, it seems their phone was not in service.
18 februari 2025
Antwoord van Meds Engage Inc.
Hello Daniel,
We are pleased to know that your order arrived ahead of the expected delivery time.
Just a reminder, the tracking information was sent to you in our email dated February 19.
Our Business Hours are as follows:
Monday to Friday: 09:30 AM to 07:30 PM (EST)
Saturday & Sunday: Closed
Thank you for choosing us!
Best regards,
The Medsengage Team
Positive experience
Prompt, courteous, responsive and professional. Best prices. Highly recommend!
20 februari 2025
Antwoord van Meds Engage Inc.
We are delighted to hear that you had a great experience and appreciate you taking the time to share your thoughts. Your support helps us to continue striving for excellence in everything we do.
Antwoord van Meds Engage Inc.
We are delighted to hear that you had a great experience and appreciate you taking the time to share your thoughts. Your support helps us to continue striving for excellence in everything we do.
Despite a few false starts your service…
Despite a few false starts your service is good and prices are great.
19 februari 2025
Antwoord van Meds Engage Inc.
We are delighted to hear that you had a great experience and appreciate you taking the time to share your thoughts. Your support helps us to continue striving for excellence in everything we do.
Took good care of me. A+
Took care of me even though I had trouble calling them. Took care of it via email. They are good people as far as I am concerned!!! Wish I could do more business with them. Waiting for them to get more generics.
19 februari 2025
Antwoord van Meds Engage Inc.
We are delighted to hear that you had a great experience and appreciate you taking the time to share your thoughts. Your support helps us to continue striving for excellence in everything we do.
It took too long to ship out
It took too long to ship out. I paid for the fastest mail delivery however, it took so long to get to the mail off point that I had to go buy them at triple the price and hopefully because my mail is being forwarded, one day I will finally get it. I called Medsengage and spoke of my situation but there was very little respect.
19 februari 2025
Antwoord van Meds Engage Inc.
Hi Cynthia
I sincerely apologize for the inconvenience you've experienced with the shipping delays and the lack of respect during your conversation with our customer service team.
We take your feedback seriously and are committed to improving our service. I understand how frustrating it must have been to have to purchase the items at a higher price due to the delay.
Regards
Team Medsengage.com
Good experience
I am very happy with this company. I made a mistake when ordering and they fixed the problem and adjusted the charge to be less than what I originally paid. The process was easy and the staff was professional. I had my order in about 3 weeks. I will definitely use this company again if I have the need.
22 januari 2025
Antwoord van Meds Engage Inc.
We are delighted to hear that you had a great experience and appreciate you taking the time to share your thoughts. Your support helps us to continue striving for excellence in everything we do.
I received my medicine when I was…
I received my medicine when I was supposed to receive it
23 januari 2025
Antwoord van Meds Engage Inc.
We are delighted to hear that you had a great experience and appreciate you taking the time to share your thoughts. Your support helps us to continue striving for excellence in everything we do.
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