memmo Reviews 551

Realizas el pago, te dicen que en menos de 7 días está el vídeo y ni email de confirmación ni nada. Escribes a su email de soporte y a su perfil de Instagram y la callada por respuesta. Un timo.

I have received an order for my mums 50th Birthday but the celebrity quotes the wrong football team in the video. I have emailed twice and no response. Time is running out and now I have no nice surprise for her.

Wouldn't recommend

Received someone else’s video. Chased multiple times via email and had no response. This company DO NOT reply.

Avoid at ALL COSTS

SCAM. No video, no refund, no support.

This has been an absolute disgrace. I paid for a personalized video, got NOTHING, and weeks later, still no refund.

They missed the deadline, never contacted me, and worst of all, their “support” is just a useless bot that keeps sending the same automated messages over and over again. Nobody actually helps you.

I feel completely ripped off.
They took my money, delivered NOTHING, and are now just ignoring me like it's no big deal.
This feels like a complete scam.

I will absolutely be filing a formal complaint and a chargeback.
Avoid Memmo like the plague – they do not deserve your trust, your time, or your money.

Did not receive any message as promised and everything I send an email requesting a refund I get the same generic email back. SCAMMERS! DONT USE THEM!

Unos estafadores,ni video,ni devolver el dinero dinero,vamos denuncia al canto

Do not do it. It's a complete scam. Never responded, never sent a video.

the memo app for talent doesn't work so celebrities have no way of recording the video unless they own an iPhone. if they can't access the app, they also can't let the person who requested the video they can't do it. not the celebrities fault but memo support does very little to help the person who requested the video ro the celeb trying to send the video

Avoid - video sent with names wrong way round sender as birthday and birthday person as sender. No response for weeks from support.

Det har fungerat utan problem tidigare. Men nu när jag gjorde en ny beställning gick det inte utan problem. Fick mejl om att videon är levererad. Jag går in på sajten för att kolla på videon. Men det går inte att titta på videon för det händer inget mer än att det laddas och står Videon processas, snart klart!. Det har det gjort lång tid nu. Något fel på sajten.

Only way to contact them is via their support email - they do not respond to emails, just terrible service

Fraud!
I asked for a Darren Anderton video, former Spurs player.
A week later, after my brothers birthday I got an email stating Anderton could not do the video.
Still no refund over a month later!
Terrible website to deal with. They are ignoring my emails now as I look for refund.

I asked for Paul merson to record a message for my nephew birthday but sadly couldn't deliver. The company should add a note saying the celebrity can't do messages at moment.
It took a week to say he couldn't do it and birthday now gone

Fraud! I Ordered a louie Spence video and paid £82 and order was not fulfilled. 2 weeks on, no video, no refund and they are ignoring my emails. This is actually fraud.

I paid just over £50 for a video from Phoenix Nights character Clinton Baptiste (clairvoyant). I completed the message information box with relevant information - hoping that the talent would do something just a little creative with it. No. Just 'They've written me an entire script' comment which really wasn't helpful or wanted. I requested a refund via email from Memmo. No response. I requested again. No response. I posted on X requesting a refund. Still nothing.

The worrying thing is, the talent, who my friends absolutely love, likely won't know that the message wasn't accepted. Memmo may not have informed him. Alongside this, Memmo's eagerness to ignore my refund requests really reflects the focus of that business.

I ended up buying a greeting card for my friends for a few pounds. Not ideal, but when you have to deal with a business such as Memmo that takes your money and ignores you afterwards, a card is a good option.

I'm steering clear of this company. I invite you to think carefully before trusting them with your money.

Beställde en gratulationsvideo till en kollega som blivit befordrad. Memmo laddade upp en födelsedagsvideo till en annan person. Efter 2 månader av försök att kontakta memmo (deras kundservice svarar inte), så gav jag upp och begärde återbetalning via min bank.

Att bolaget gått i konkurs en gång borde ha fått mig att dra öronen åt mig, men tyvärr beställde jag ändå.

I paid $268 to Tommy and Shelby Chong and got a video of a confused Shelby wondering if the video recorded. I'm guessing she didn't push record until the end of it. Like Really?. Same thing... No response to my email.
I've uploaded the failed video to YouTube and am sharing it with everyone I can

I paid for 24 hour service for my friends birthday the day after and the video was faulty which they said they would replace..the replacement arrived the day after his birthday which was useless..I asked for a refund but they are ignoring my emails.

Memmo ist vom Prinzip her eine tolle Idee, um anderen eine Freude zu bereiten. Solange alles glatt läuft, kann man hier auf jeden Fall fündig werden.
Möchte man sich allerdings an den Kundensupport wenden, kann man sich schnell verloren fühlen. Vier Nachrichten habe ich zu zwei Themen geschrieben und auch nach Wochen keine einzige Rückmeldung erhalten. In einem Fall habe ich eine Grußbotschaft von einem Sportler bestellt, die auch sehr schnell in meinem Postfach gelandet ist. Leider gab es dabei jedoch einen – aus meiner Sicht – gravierenden Aussprachefehler beim Namen des Beschenkten. Das kann natürlich mal passieren.

Die Nachfrage, ob hierfür denn eine Korrektur möglich wäre, wurde jedoch bis heute nicht beantwortet. Das Video kostete über 200,- € und da kann man als Kunde ja wohl durchaus mal eine Antwort erwarten. Auch ein „Nein“ wäre zumindest ein Lebenszeichen gewesen. So hat man hingegen den Eindruck, dass hinter der Plattform überhaupt kein Support existiert. Schade, da sind vergleichbare Plattformen auf jeden Fall deutlich kundenfreundlicher aufgestellt wie ich inzwischen erfahren habe.

Hello. My husband and I have emailed your support team constantly as my husband is Eric Finch the snoop dogg lookalike. He has not been paid yet for services received and finally we received a payout notification but the last 2 numbers on the account information is incorrect. We have been trying to contact your company to correct this as soon as possible. My husband has 3.5 million followers on TikTok and this is just extremely horrible customer service within your company.