Mercedes-Benz Financial Services UK Reviews 

4.652
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Thanks to Harvir the sales showroom member of staff. The experience of buying another car off Mercedes Benz Teeside was a great experience. Thanks to Harvir our family would not buy from anyone or any... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Mercedes Swindon were outstanding from the moment we arrived for a look at what vehicles they had to the minute we drove our new GLC away from the dealership. The staff were first class and nothing... Toon meer

Beoordeeld met 5 van de 5 sterren

The staff at Stratstone made the process smooth. Every step was clearly explained. The finance process was easy and straightforward. After the car purchase, I have continued to receive support from my... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Everything about my experience at Warrington Mercedes Was great. Gabriel dealt with my enquiry and purchase professionally and quickly. Found me the car i wanted and handled all the paperwork smoothly... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Autofinanciering en -lening bedrijf
  2. Financiële instelling

Geschreven door het bedrijf

Mercedes-Benz Finance gives you the freedom and flexibility to drive away in the Mercedes-Benz of your choosing, in a way that fits around your lifestyle. You’ll benefit from: A range of both purchase and lease products, so you can find the solution that’s right for you. Wide-ranging support from our team on our range of financial products, and the benefits of each. Tailored customer service via phone, email and web, so we can support you in the way that suits you best and a dedicated, sensitive case team, should you need extra help managing your agreement.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

5K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(4.652)

2.223 reviews in de afgelopen 12 maanden

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great process & great assistance from Idnan at…

Great assistance from Idnan at Riverdale Mercedes, Reading. The process that Mercedes has in place is very good, and combined with a competitive financial offer, makes buying a Mercedes car a compelling offer.

24 augustus 2026
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Antwoord van Mercedes-Benz Financial Services UK

Dear Karl,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Idnan and the team at Mercedes-Benz of Reading.

Kind regards,

Mercedes-Benz Finance

Beoordeeld met 5 van de 5 sterren

Experience from start to end was…

Experience from start to end was exceptional. We were listened to and all staff who assisted us spent time and effort in getting us the deal that was best for us. The sales rep Ali was very attentive and efficient. The manager of the site was extremely helpful and went the extra mile when trying to obtain the exact specifications of the vehicle we wanted. The finance manager explained everything fully and got us the deal that best suited us. Brilliant customer service.

21 augustus 2026
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Antwoord van Mercedes-Benz Financial Services UK

Dear Katie,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Ali and the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Beoordeeld met 5 van de 5 sterren

Great service by Mercedes Cambridge

Great service by Mercedes Cambridge
Serkan and Katie where very helpful and informative
Serkan made the whole experience a pleasure
Highly recommend

24 augustus 2026
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Antwoord van Mercedes-Benz Financial Services UK

Dear Lisa,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Serkan, Katie and the team at Mercedes-Benz of Cambridge.

Kind regards,

Mercedes-Benz Finance

Beoordeeld met 5 van de 5 sterren

Delighted Customer

Really helpful, friendly service, very supportive sales representative in regards to all aspects of my purchasing experience. Would highly recommend Mercedes

24 augustus 2026
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Antwoord van Mercedes-Benz Financial Services UK

Dear Julie,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Beoordeeld met 5 van de 5 sterren

Happy returning customers

In our view, a great product backed up by excellent team .

24 augustus 2026
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Antwoord van Mercedes-Benz Financial Services UK

Dear Kevin,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Beoordeeld met 5 van de 5 sterren

Fast easy experience

Fast easy experience. Friendly and knowledgeable staff. Straight forward and painless. Thanks to Ryan from Carlisle for smooth and easy purchase, kept me informed all the way through my new car handover.

24 augustus 2026
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Antwoord van Mercedes-Benz Financial Services UK

Dear Marti,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Ryan and the team at Mercedes-Benz of Carlisle.

Kind regards,

Mercedes-Benz Finance

Beoordeeld met 1 van de 5 sterren

Poor customer service

Initially fantastic service however once you’ve signed the dotted line extremely poor service, terrible communication and a complete disregard for the customer experience. I am now, gladly, paying another company more money for a vehicle just to be rid of Mercedes Norwich terrible customer service.

24 augustus 2026
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Antwoord van Mercedes-Benz Financial Services UK

Dear Tim,

Thanks for taking the time to share your feedback. We’re sorry to hear that your experience with Mercedes-Benz Finance hasn't met your expectations.

Your comments are important to us and have been logged for review. Whilst we understand you'd prefer not to discuss this further right now, we're here to help if you change your mind. You can call us on 0370 847 0700. We're open Monday - Friday 9am - 5pm, excluding bank holidays. Alternative contact details can be found at www.mercedes-benz.co.uk/contactfinance.

We appreciate you taking the time to leave a review, as it helps us improve the service we provide to all our customers.

Kind regards,

Mercedes-Benz Finance

Beoordeeld met 5 van de 5 sterren

GLB purchase.

Sytner Bath was excellent in every respect. The facility is 5*. Staff were amazing, especially Grafton who led us through from beginning to end - he deserves several gold medals. Now very happy to drive the GLB AMG Line Executive.

15 augustus 2026
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Antwoord van Mercedes-Benz Financial Services UK

Dear Patrick and Jayne,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Grafton and the team at Mercedes-Benz of Bath.

Kind regards,

Mercedes-Benz Finance

Beoordeeld met 5 van de 5 sterren

Great customer service and very well…

Great customer service and very well looked after by Jeremy.

23 augustus 2026
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Antwoord van Mercedes-Benz Financial Services UK

Dear Val,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Jeremy and the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Beoordeeld met 4 van de 5 sterren

The team at Mercedes Bolton are so…

The team at Mercedes Bolton are so friendly professional and do their best to give you the best experience. Norielle was my sales exec and she was absolutely amazing from the start. She stuck to her words. I spoke to her 6 months ago and said to get in touch with me when their is a promotional offer and she did that right away and I was able to upgrade my car. Lina the manager was so helpful and made sure to reassure me and get me the best deal she could. Only issue is there valeting team aren’t great at all.

22 augustus 2026
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Antwoord van Mercedes-Benz Financial Services UK

Dear Customer,

Thanks for taking the time to share your feedback. We're sorry to hear that your experience with Mercedes-Benz valeting team hasn't met your expectations.

Your comments are important to us and have been logged. If you need any further assistance, you can call us on 0370 847 0700. We're open Monday - Friday 9am - 5pm, excluding bank holidays. Alternative contact details can be found at www.mercedes-benz.co.uk/contactfinance

Kind regards,

Mercedes-Benz Finance

Beoordeeld met 5 van de 5 sterren

Excellent Service, utmost clkarity

Excellent, speedy service. I have just renewed with my second Mercedes purchase. Staff at Sytner, Cheltenham & Gloucester were first rate in explaining my options and tailoring the purchase to my needs.

21 augustus 2026
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Antwoord van Mercedes-Benz Financial Services UK

Dear Robert,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz of Cheltenham and Gloucester.

Kind regards,

Mercedes-Benz Finance

Beoordeeld met 5 van de 5 sterren

2nd car bought from Preston and was so…

2nd car bought from Preston and was so perfect and so easy would highly recommend

20 augustus 2026
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Antwoord van Mercedes-Benz Financial Services UK

Dear Andrew,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz of Preston.

Kind regards,

Mercedes-Benz Finance

Beoordeeld met 5 van de 5 sterren

Very professional and excellent rate of…

Very professional and excellent rate of 1.4%

20 augustus 2026
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Antwoord van Mercedes-Benz Financial Services UK

Dear J McE,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Beoordeeld met 5 van de 5 sterren

Came with a good expectation, went away with a better one.

Although we didn't get what we came for, we ended up with a better deal overall. The agents we delt with were all really good at their respective jobs. We had a great and enjoyable time choosing and then taking delivery of our new Mercedes-Benz. Thank you all at Doncaster.

20 augustus 2026
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Antwoord van Mercedes-Benz Financial Services UK

Dear Stephen,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz of Doncaster.

Kind regards,

Mercedes-Benz Finance

Beoordeeld met 5 van de 5 sterren

Options fully explained

Our PCP purchase options were fully explained and the team guided us through the document approvals making the whole process seamless.

17 augustus 2026
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Antwoord van Mercedes-Benz Financial Services UK

Dear S. Newth,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Beoordeeld met 5 van de 5 sterren

excellent ,Louise was superb

excellent ,Louise was superb

20 augustus 2026
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Antwoord van Mercedes-Benz Financial Services UK

Dear Chris,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Louise and the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Beoordeeld met 5 van de 5 sterren

York Mercedes Benz…

From walking into the Mercedes Benz showroom we were made very confortable, the staff were very friendly, once we had chosed our car the process was very easy and they kept me up-to-date with all the information I needed.
When I picked up the car it was under a cover in the showroom which was a nice touch as well

20 augustus 2026
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Antwoord van Mercedes-Benz Financial Services UK

Dear Darren,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Beoordeeld met 5 van de 5 sterren

Fantastic

Our sales Assistant Callen was fantastic from start to finish

19 augustus 2026
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Antwoord van Mercedes-Benz Financial Services UK

Dear Cheryl,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Callen and the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Beoordeeld met 5 van de 5 sterren

Tailored Excellent Customer Service

Helpful team of people who work to fulfil my exact requirements, both on price, model and specification. From pricing examples, finance arrangements to the handover experience, the customer service was excellent.

19 augustus 2026
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Antwoord van Mercedes-Benz Financial Services UK

Dear Paul,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Beoordeeld met 5 van de 5 sterren

Maxwell at Mercedes-Benz of Harrogate…

Maxwell at Mercedes-Benz of Harrogate provided an excellent experience from start to finish. He was professional, responsive and straightforward throughout, explained everything clearly, and made the whole process easy. I genuinely appreciated his help and would happily recommend Maxwell and the Mercedes-Benz Harrogate team to anyone looking for a new car.

19 augustus 2026
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Antwoord van Mercedes-Benz Financial Services UK

Dear Vigne,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Maxwell and the team at Mercedes-Benz of Harrogate.

Kind regards,

Mercedes-Benz Finance

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