Mercedes-Benz Financial Services UK Reviews 

Easy to understand all documents. The service is fantastic, staff were very helpful and the customer service is over my expectation.

Beyond excellent!

Following a previous disappointing experience with Mercedes-Benz Ascot, I have to say that Mercedes-Benz Brooklands has completely restored my faith in the Mercedes-Benz brand.

From start to finish, the service has been exceptional, and I genuinely couldn’t be happier with my experience. A special thank you to Joe Lopez for his outstanding service, professionalism and attention to detail. Joe went above and beyond to make the whole process smooth, enjoyable and reassuring.

I’m absolutely delighted with my new CLA and, thanks to Joe and the team at Mercedes-Benz Brooklands, I can confidently say that Mercedes-Benz has been redeemed for me.

Thank you, Joe Lopez, and Mercedes-Benz Brooklands — truly beyond excellent! ⭐️

My sales executive was very helpful and patient. He explained everything I needed to know. It was a very good and smooth experience. Thanks so much SH.

The Sales agent we dealt with, Jack Clarke was extremely helpful, knowledgeable about the vehicle, and easy to deal with,
Such a nice chap, very professional!

Was in market for new car for my husband and hadn’t settled on what model to get. I have had a number of MB over the years and always loved driving them. Made an online enquiry and Lewis from Glasgow MB got in touch. Tool me a couple of weeks to finally decide to buy so Lewis checked in a couple of times until we bought. Talked us through all the digital paperwork and, again, kept us informed until car arrived. Great experience throughout not just from Lewis but Colin as well. Husband loves the car!

The purchase of my new car went really well and the vehicle was delivered sooner than expected. The staff at Mercedes Norwich were extremely helpful and the hand over experience is a lovely touch as this was my first "New" car purchase.

The service Mercedes provided was high quality to their standards

When I purchased my MB brand new from the Birmingham show room I was told that I can set the mileage as low because it won’t make much difference if I give this one back and get a new MB. Well, I am now in negative equity and MB wanting more money for a new car. Totally misled me and the finance team have zero interest in helping.

New car financed at competitive rate, very happy. Salesperson Stuart Owlett was very accommodating with requests, and made it clear what was being offered by Mercedes at the time.

Wiktoria and Germehl were absolutely fantastic, they made the experience incredibly clear and pleasant. Wiktoria was working on her annual leave to ensure we received our car on time, truly excellent customer support and the car is incredible. 10/10

Great service & appreciate the support & knowledge of the Mercedes-Benz team

Excellent service from Mercedes-Benz Whitefield!

I had such a lovely experience purchasing my car. From the beginning, the sales representative was incredibly nice, gentle, patient and calm. He made the whole process feel comfortable and stress-free, and he was always happy to answer my questions, even with all the things I wanted to know as a first-time Mercedes owner. 😂

I really appreciated how professional and understanding he was. I never felt pressured, and he genuinely made me feel valued as a customer.

Excellent 👍 customer service.

Thank you for making my experience so special. I absolutely love my new CLA 250e! ❤️🚘

I’ve just purchased my first ever brand-new Mercedes, and I honestly couldn’t be happier with the whole experience!

From start to finish, the service was absolutely outstanding. Everything was made so easy and stress-free, and I felt genuinely looked after throughout the entire process.

A special mention has to go to my sales advisor, who was brilliant — friendly, professional, knowledgeable and incredibly helpful. Nothing was ever too much trouble, and they made what was already an exciting experience even more enjoyable.

I’m absolutely delighted with my new car and would highly recommend Mercedes Sheffield to anyone looking for a first-class experience. Thank you to the whole team for making my first brand-new car purchase such a memorable one!!

If it’s a Mercedes car your looking for but can’t make up your mind which on . Go to marshals Mercedes Portsmouth and ask to speak to Lewis in sales who I’m sure will give you all the information you need.

I got good service from them and easy process

Low rate finance which was very flexible with the monthly payments. Complete process was very slick from start to finish. I would highly recommend.

I was made to feel relaxed, everything was explained to me, I did not feel pressured at any time and would recommend the experience to anyone who was thinking of buy a new car.

Fantastic service and communication, tailored packages that work for the individual.

Great experience! All the hassle and fuss of buying a new vehicle and trading one in was taken care of by MB Ascot. Very attentive and responsive to queries. Highly recommended.

I have been a Mercedes-Benz customer for 35+ years, its a great company. Roger Stansfield at Mercedes-Benz Northwest was superb, he sourced my new CLE53 within 3 days, the best service is here, thank you.