Mercedes-Benz Financial Services UK Reviews 

4.646
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Thanks to Harvir the sales showroom member of staff. The experience of buying another car off Mercedes Benz Teeside was a great experience. Thanks to Harvir our family would not buy from anyone or any... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The staff at Stratstone made the process smooth. Every step was clearly explained. The finance process was easy and straightforward. After the car purchase, I have continued to receive support from my... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Everything about my experience at Warrington Mercedes Was great. Gabriel dealt with my enquiry and purchase professionally and quickly. Found me the car i wanted and handled all the paperwork smoothly... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I’ve collected my Brand new E class from Mercedes Erdington in Birmingham the process was so smooth they have so many different models on sight and offer you test drives and talk you through in detai... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Autofinanciering en -lening bedrijf
  2. Financiële instelling

Geschreven door het bedrijf

Mercedes-Benz Finance gives you the freedom and flexibility to drive away in the Mercedes-Benz of your choosing, in a way that fits around your lifestyle. You’ll benefit from: A range of both purchase and lease products, so you can find the solution that’s right for you. Wide-ranging support from our team on our range of financial products, and the benefits of each. Tailored customer service via phone, email and web, so we can support you in the way that suits you best and a dedicated, sensitive case team, should you need extra help managing your agreement.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

5K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(4.646)

2.223 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great experience - lookers Shrewsbury.

Recently brought new Mercedes CLE from lookers in Shrewsbury.
Great experience
Great Deal.
Straight forward process.
Jake - salesman was great to work with :)

30 augustus 2026
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Antwoord van Mercedes-Benz Financial Services UK

Dear Meranda,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Jake and the team at Mercedes-Benz of Shrewsbury.

Kind regards,

Mercedes-Benz Finance

Beoordeeld met 5 van de 5 sterren

Great experience

Great experience

30 augustus 2026
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Antwoord van Mercedes-Benz Financial Services UK

Dear Charlotte,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Beoordeeld met 5 van de 5 sterren

I bought my new car through Mercedes…

I bought my new car through Mercedes Benz Portadown. I found the people there so nice and friendly and was completely comfortable buying my car as everything was explained to me professionally and patiently by the sales team. I was happy with the price of the car and how the finance team explained the terms of the finance. I felt confident and I completely trusted the staff . I will definitely purchase again.

29 augustus 2026
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Antwoord van Mercedes-Benz Financial Services UK

Dear Maureen,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz of Portadown.

Kind regards,

Mercedes-Benz Finance

Beoordeeld met 5 van de 5 sterren

User friendly finance.

Easy to set up, user friendly, and pretty much self service in the main. Good product with competitive options to finance your dream motor. Highly recommended.

29 augustus 2026
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Antwoord van Mercedes-Benz Financial Services UK

Dear Matt,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Beoordeeld met 5 van de 5 sterren

5 stars for customer service

Fabulous service from the Mercedes team in Plymouth. Great showroom, knowledge team with no hard sell, Dayle who we dealt with was exceptional.

29 augustus 2026
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Antwoord van Mercedes-Benz Financial Services UK

Dear Paul,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Dayle and the team at Mercedes-Benz of Plymouth.

Kind regards,

Mercedes-Benz Finance

Beoordeeld met 5 van de 5 sterren

Good service

Very simple process from my first approach to the dealership regarding prospective purchase to me taking the car. Finance was handled efficiently and professionally and staff made the process easy.

29 augustus 2026
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Antwoord van Mercedes-Benz Financial Services UK

Dear Bruce,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Beoordeeld met 5 van de 5 sterren

All fine with MB

All fine with MB

28 augustus 2026
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Antwoord van Mercedes-Benz Financial Services UK

Dear Robert,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Beoordeeld met 5 van de 5 sterren

All staff are helpful and friendly

All staff are helpful and friendly
No pushy sales techniques

28 augustus 2026
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Antwoord van Mercedes-Benz Financial Services UK

Dear Sheila,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Beoordeeld met 5 van de 5 sterren

Great service !!!

Great service !!!
Jordan is the best salesman i have ever had sell me a car

28 augustus 2026
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Antwoord van Mercedes-Benz Financial Services UK

Dear Steven,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Jordan and the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Beoordeeld met 4 van de 5 sterren

See above

It is not the Mercedes staff or documentation that are affecting choices amongst the small to medium size vehicles ( not including top end and sporting- they have money to burn ) ;
it’s the competition from overseas .:
the “3 Ps …..“Presentation,Price,Performance =
An easy sale with Pride.

28 augustus 2026
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Antwoord van Mercedes-Benz Financial Services UK

Dear Colin,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Beoordeeld met 5 van de 5 sterren

Ted our salesman at bishop stortford…

Ted our salesman at bishop stortford was friendly and welcoming which made the whole experience easy and stress free. Would have no problem recommending the service we received 👍

28 augustus 2026
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Antwoord van Mercedes-Benz Financial Services UK

Dear Andy,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Ted and the team at Mercedes-Benz of Bishop's Stortford.

Kind regards,

Mercedes-Benz Finance

Beoordeeld met 5 van de 5 sterren

Great customer service and help to get…

Great customer service and help to get the deal that suited me.

28 augustus 2026
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Antwoord van Mercedes-Benz Financial Services UK

Dear Darren,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Beoordeeld met 1 van de 5 sterren

Awful service from start to the end of the agreement

Whilst I love the car I would never buy from Mercedes in Bolton or from their finance department if it was the last provider on the planet.

Absolutely horrendous from start to finish.

Sell you a load of products that you don’t need and duplicated.

The car came with a faulty latch Bolton made a meal out of it and tried to charge £1000s and smash the door into another vehicle because the service department doesn’t give a crap. Instead of waiting 2 mins for the car to be moved forward.

Taken it to another branch lookers not Marshalls fixed the issue. No problem.

Finance now ripped off to high heaven was told Mercedes finance was the only option by the dealership need up being a bag of crap and instead used it to fleece you for it so they can milk the comission and other incentives out of you.

Customer service was horrendous either long wait times, long automated messages, snooty staff who would do their upmost to be difficult in helpful or patronising despite all you wanting to do is to have an up to date statement with a correct balance to pay.

Instead of bailing out a multibillion pound company and have to fight to get your over payments back.

The staff can’t produce a simple accurate statement.

So you can pay the agreement in full and get out of this complete Hell hole
Of a firm.

Anybody would have thought you were asking for the earth.

Customer service does absolutely nothing to put anything right no accountability, help or anything the only thing Mercedes is interested in is your money.

28 augustus 2026
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Antwoord van Mercedes-Benz Financial Services UK

Dear Jordan Kirkham,

Thanks for taking the time to share your feedback. We’re sorry to hear that your experience with Mercedes-Benz Finance hasn't met your expectations.

Your comments are important to us and have been logged for review, along with your request to discuss this further. We’ll be in contact through the details that you provided.

Kind regards,

Mercedes-Benz Finance

Beoordeeld met 5 van de 5 sterren

Good all round experience.

Helpful, informative and friendly service.

28 augustus 2026
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Antwoord van Mercedes-Benz Financial Services UK

Dear AH Archaeological Services,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Beoordeeld met 5 van de 5 sterren

Fantastic experience …

My experience of buying a car at Mercedes, Wakefield was 1st class. In particular, Jordon ( sales executive) made the whole process run like clockwork. Jordon was very knowledgeable, patient and a pleasure to do business with!

28 augustus 2026
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Antwoord van Mercedes-Benz Financial Services UK

Dear Jock Alan Curran,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Jordan and the team at Mercedes-Benz of Wakefield.

Kind regards,

Mercedes-Benz Finance

Beoordeeld met 5 van de 5 sterren

Amazing and professional service from

Amazing and professional service from
Mercedes and especially Mangal Panesar

28 augustus 2026
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Antwoord van Mercedes-Benz Financial Services UK

Dear Vipul,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Mangal Panesar and the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Beoordeeld met 5 van de 5 sterren

Excellent communication and service…

Excellent communication and service from James O'connor

28 augustus 2026
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Antwoord van Mercedes-Benz Financial Services UK

Dear Abdirahman,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from James O'Connor and the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Beoordeeld met 1 van de 5 sterren
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Antwoord van Mercedes-Benz Financial Services UK

Dear James,

Thanks for taking the time to share your feedback. We’re sorry to hear that your experience with Mercedes-Benz Finance hasn't met your expectations.

Your comments are important to us and have been logged for review. Whilst we understand you'd prefer not to discuss this further right now, we're here to help if you change your mind. You can call us on 0370 847 0700. We're open Monday - Friday 9am - 5pm, excluding bank holidays. Alternative contact details can be found at www.mercedes-benz.co.uk/contactfinance.

We appreciate you taking the time to leave a review, as it helps us improve the service we provide to all our customers.

Kind regards,

Mercedes-Benz Finance

Beoordeeld met 5 van de 5 sterren

Easy to communicate with

Easy to communicate with, and the Financial portal works well. Questions are dealt with quickly.

27 augustus 2026
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Antwoord van Mercedes-Benz Financial Services UK

Dear Donald,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Beoordeeld met 5 van de 5 sterren

We bought a new car at the Mercedes…

We bought a new car at the Mercedes garage in Warrington. We had a brilliant experience the sales girl Annierose was just fab, she made the process a great experience and I would recommend this garage.

27 augustus 2026
Logo Mercedes-Benz Financial Services UK

Antwoord van Mercedes-Benz Financial Services UK

Dear John,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Annierose and the team at Mercedes-Benz of Warrington.

Kind regards,

Mercedes-Benz Finance

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