Mercianstorm Reviews 15

Im not jumping on the band wagon and calling the shop names, as I have had shirts from here before.
But this time, I ordered a shirt over 2 weeks ago and nothing.
I've just sent a second email after the first wasnt replied to.
I really don't care if he's a one man band, bad customer service is bad customer service and it will limit how many will use him again, which is a shame because he's independent.
Come on dude, if you're struggling, hire a bit of help and get your name right up there.

I actually text this company and he showed me proof he is legit. By the bad reviews I thought it was a scam it is NOT. He is great guy and I’ll be sure to order from this guy again. Not sure why everyone was saying the site is scam when it isn’t. You gotta text the seller to get an actual response.

I had a really disappointing experience with this shop. After placing my order, the seller would only reply about once a month, and even then the updates were vague and unhelpful. Three months passed and I still never received the clothing I paid for. In the end, I had to take legal action just to get my money back. Based on my experience, I can’t recommend this shop.

If you're wanting something quick then maybe don't order from here as he's a one man operation but if you can wait I 100% recommend. Ordered a shirt back in August/Sep which ended up being a ballache to get the stock. We were kept informed whenever we messaged him for updates and just received the shirt today after being estimated next week.

Purchased 2 large orders from this seller totaling in at roughly £280 spent. First order was for some pins and a few T-shirts. Two weeks after the initial purchase I still had not heard anything from the seller regarding postage (despite paying for premium) so I sent a message to find out what was going on. The guy responded saying he'd just come back from bloodstock and was doing inventory/stock-take. He also notified me that some of the items in my order were out of stock; two of which he could order back in, others he doubted would ever come back.

The guy then offered to send what he had while waiting for resupply, then he would send the rest at a later date. He also asked if I wanted to swap any of the bits for things he had - to which I agreed. Sent him my reply that he could send me what he had (including the alternatives I'd selected). Never heard back from him to confirm anything.

During this time I had seen some pretty nice patches I couldn't find anywhere else so made a second order. Same issue occurs, payment goes through without an issue, items never get sent so I try reaching out a second time. This time, no response whatsoever.

Emailed the guy a third time and still didn't get any info regarding the order, postage, stock issues etc etc.

It's now coming up to almost a month since the original purchase and there is no communication, no updates on postage, nadda. I've now begun the process of charge back and reporting this guy to trading standards. Genuinely hate to have to do this being local businesses deserve support, but when the person behind it is a scam artist who ghosts you after simply asking for an update on shipping two weeks after purchase, something isn't right.

I would strongly urge anyone considering buying from this vendor not to and go elsewhere. The risk of being messed about is too high and like me, you'll end up being left out of pocket for quite a bit of money.

Furthermore, anyone else who has had the same issue, I would urge you to also report this seller to trading standards. We need grassroots sellers in the UK to build competition and provide the rare gems we all want to buy, but what we don't need is scammers, robbers and bandits polluting the community.

If they read this (which so far the track record points to the contrary), look at your emails and reply to your buyers.

Great selection of everything from patches to flags for reasonable prices. The owner aims to dispatch orders as soon as possible and swiftly replies to inquiries. It's a one man business, so delays are certainly possible, but the sheer hospitality of the guy makes it up for me. My patches arrived in great condition, albeit a litte later than initially expected (mostly because of customs)

Items not sent after 2 and a half weeks.

I ordered some patches, paying a premium as I wanted to support a small business from my country, instead of ordering internationally.

I emailed after a week and I received a response saying that stock needed to be counted back in from a festival and my patches would be sent ASAP.

After another week, I emailed again and received no reply. Multiple emails asking for my items or a refund have now gone ignored.

Avoid this place if you want timely service and don't want to have to constantly chase for updates.

Responded quick to my queries and items arrived fast after dispatch. Overall was very pleased!

Top quality underground extreme metal items with fast postage.

Order placed. Money taken. Nothing sent. Seller ignores all communication. Including requests for refunds.
Exactly the same as most other reviewers have experienced.
The store looks legitimate but the way it's run it's an absolute scam site. Just wish I had read these reviews first. I will now have to resort to legal action to fight for a refund.

Ordered on 3rd of august, still haven't received any recognition, ignored all emails or direct messages, no order has been sent. My money disappeared for now.

Scam artists. We paid for two shirts and only recieved one, and they haven't bothered to respond, it's been a month, avoid them.

Scam!! Took my money and have not sent the order. Ignored all emails & attempts to contact. Seems to me this is the reason they don’t accept PayPal so you can’t get your money back! Luckily I only ordered a small order as a test order - good job I didn’t place the large order I was planning as I’d have been over £100 out of pocket if I had with basically no come-backs! Be warned! They will take your money, not send goods and will ghost you and there’s nothing you can do about it.

absolute scammers! took my money order never arrived no respond for any contact attempts! definitely to avoid

Straight forward, High quality merch.
Would highly recommend to anyone looking for that metal merch you just can't find online 👍