Only gave two starts because the rower we got seems To be decent however it came damaged. They insisted I put it together to determine required parts and it’s now been 7 weeks and at least 20 emails b... Toon meer
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I ordered leggings for my daughter and they arrived in November they were part of her Christmas present so didn't get them until then, in mid January they developed a split. They were replaced very qu... Toon meer
Amazing customer service! I’d ordered from Merrrch before and knew their items were of great quality. When I had a rare issue with a pair of leggings I’d purchased, Andrew went above and beyond to sen... Toon meer
Got leggings and t shirt with free vest , all lovely but didn’t quite like the fit so returned but must make a comment about the returns OUTSTANDING, sent back Monday refund Tuesday. Brilliant wish ev... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Merchandise for you
Contactgegevens
Verenigd Koninkrijk
- support@merrrch.com
- merrrch.com
4,0
Goed
169 reviews
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Damaged. Refused to replace and haven’t sent parts for weeks.
Only gave two starts because the rower we got seems To be decent however it came damaged. They insisted I put it together to determine required parts and it’s now been 7 weeks and at least 20 emails back and forth but still no parts. Inadequate packaging practically ensures receiving a damaged machine. Total waste of my money time and energy. So disappointing. Their response Deserves no stars.
31 maart 2025
Review zonder uitnodiging
Really good all-round experience
Really good all-round experience. From product advise to branding concepts. Really easy.
26 maart 2024
Gill and her team are excellent
Gill and her team are always attentive to our needs and give advice on what works and what doesn't and always give the best service. they are also local and we like to shop locally and support local.
8 februari 2024
Very friendly help staff
Very friendly help staff.
Always keeps you updated and informed.
Always goes above and beyond to help.
Would always recommend to anyone.
Amazing service.
19 december 2023
Best quality and service in the biz!
12 december 2023
Brilliant
Brilliant service rang us very helpful staff. Had my order turned around in a week which was impressive
Good quality clothing
Will be using again
27 juli 2023
Absolutely fantastic company
Absolutely fantastic company. So helpful and polite. Upgraded our logo for us to make it fresh and modern. Will 10000% be ordering our uniform from here again
5 juli 2023
All stuff came in good quality
16 april 2023
Great from start to end
Andrew helped me through the whole process and couldn’t have been more helpful. We are now using Merrrch for more of our branded requirements.
19 januari 2023
Very quick and helpful services
10 januari 2023
Ordered one type received another
Ordered one type of sock. Received a different from picture!!
I did email to ask why but no reply.
16 december 2022
Antwoord van Merrrch
Hi Rich, we're very sorry that you have received different style socks to the ones you've ordered. We've reached out via email to resolve this for you and are very sorry for any inconvenience caused. Best wishes, Merrrch Customer Support
Mystery box
Great products in the mystery box! However one pair of leggings must have been a medium child’s as they fit my 13 year old rather than medium adults!
Delay in being delivered but a lovely lady called to apologise and reassured me it was on its way so fantastic customer service
13 december 2022
On time and friendly
10 december 2022
Fab products
Fab products, fab service! I love my denim look leggings, I always have a new spare pair. Very flattering & look great with an oversized white shirt & nice white trainers
26 oktober 2022
5 star experience
Very pleased with repeat orders from this company.
Competitive price, t-shirts wash repeatedly with no fade or print peel.
Quick response, fast turnaround & delivery.
A win win
Many thanks
11 oktober 2022
Very prompt delivery great product 😊
6 september 2022
Little to no customer service
Little to no customer service. Trying to return all items as poor quality and poorly sized. Returns page times out constantly and no reply to emails. AVOID!
12 augustus 2022
Antwoord van Merrrch
Hi Debra, please find our returns page at https://merrrch.com/returns, we have checked and this page is working. You can also return items with your original packing slip if you don't have access to a printer using the address on our Contact Us page (https://merrrch.com/contact). We haven't recieved any other messages from you however if you still need further assistance please call us on 03333445602 Mon-Fri 9am-5pm and we'll be happy to help. Merrrch Customer Support 😊
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