First class service and extremely prompt with a real personal touch. Regular updates about delivery times etc. Shirts arrived today and my two boys are delighted with them. They are going to proudly... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Ordered two cannibal corpse shirts (long sleeve) I ordered small and medium just to be sure at least one fit and both them fit really good. Got delivered to me in only a few days. Yep definitely a sav... Toon meer
Bedrijf heeft geantwoord
Very unhappy with my purchase. Boots are totally different colour to picture advertised. Boots are very dark red but look poppy red in picture. As it is too expensive to return post , I will keep... Toon meer
Bedrijf heeft geantwoord
All the items were great quality, but just one little issue with the cup and saucer, the saucer arrived shattered in the delivery process. But the customer service was amazing and I quickly got refund... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
From the day we could walk, we'been going to metal gigs, concerts and festivals. For more than 20 years we've been selling official band merchandise to hundreds of thousands of satisfied customers. We choose the best pieces every day not only for our racks but especially for your wardrobes. We were the first ones to discover some - nowadays well established - brands for Czechoslovakia (Czech Republic and Slovakia). We aspire not just to sell metal merchandise but to set borders of the metal trends as well. Welcome to METALSHOP.
Contactgegevens
Bystřice 174, 73995, Bystřice, Tsjechië
- info@metal-shop.ie
- metal-shop.ie
4,3
Uitstekend
73 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van METALSHOP
Hello Michael and thank you for leaving us a 5-star review 🤩
We're delighted to see you've been happy with everything.
Thank you for being a part of the Metalshop family and we look forward to seeing you again....Keep it metal, Caroline🤘
Very quick service and item is perfect
Very quick service and item is perfect, unfortunately ups gave a date of the 15th for delivery but it arrived the 20th, not metalshops fault but was a bit frustrating, but I will still buy from there again :) 🤘
10 augustus 2025
Antwoord van METALSHOP
Hello Vince and thank you for leaving us a 4-star review 🤩
We're so glad to hear you're pleased with the very cool Black Sabbath T-shirt you ordered and can only apologise on behalf of the shipping company for the late delivery. It seems as if logistics and local couriers slowed things down but we don't like to see our customers disappointed so will take this up with the shipping company.
We'd love to see you again and thank you for being a part of the Metalshop family....Keep it metal, Caroline🤘
Late delivery...item still not received…
Late delivery...item still not received 4 past date paid for
11 augustus 2025
Antwoord van METALSHOP
Hello Jonathan, we're very sorry to see that your Oasis T-shirt hasn't a been delivered yet. Looking at the tracking information it arrived to Ireland yesterday, the 18th of August and you'll receive an update from the delivery company for the delivery date soon.
If you don't have the tracking link for your order, can I suggest that you send an email to our helpful customer service team and they'll be more than happy to help you with this. Their email is info@metal-shop.ie
I do hope this has helped a little and again I can only apologise that your tee hasn't arrived yet. Caroline🤘
Update: Hi Jonathan and just a quick update as I've seen that your order was delivered this morning at 7:57am😊 (Wednesday 20th August.)
Paid extra to receive my t shirt before…
Paid extra to receive my t shirt before the Oasis concert. T shirt still hasn't arrived and the concert is over.
9 augustus 2025
Antwoord van METALSHOP
Hello Andy, we're truly very sorry to see that your Oasis T-shirt didn't arrive in time for the concert in Dublin and we really do apologise most sincerely for any disappointment caused.
While I don't want to share the tracking link here for obvious reasons, I can see that your T-shirt is on it's way to you.
As I'm sure you can appreciate, the actual delivery process and estimated delivery date is out of our hands as it's provided by a 3rd party but as we're always striving to improve our customer experience, we do appreciate your feedback.
Can I suggest that you send an email to our customer service team if you don't have the tracking link for your order and they'll be more than happy to help you. Their email is info@metal-shop.ie
Caroline🤘
My order never arrived …
My order was due to arrive yesterday for a special event I am attending the weekend. I only bought the item specifically for the event and chose the selected delivery date from the options provided at check out and my item is still not here. Now for a refund I am also expected to pay the postage even though you failed to deliver it to me on the date I selected from the options.
8 augustus 2025
Antwoord van METALSHOP
Hello Fallon, and we're very sorry to see that your Oasis T-shirt didn't arrive in time for the concert and we really do apologise most sincerely for any disappointment caused.
While it's little consolation, we do send out the tracking information as soon as an item is dispatched, and although I don't want to share the tracking link here for obvious reasons, I can see that your T-shirt is on it's way to you.
As I'm sure you can appreciate, the actual delivery process and estimated delivery date is out of our hands as it's provided by a 3rd party but we're always striving to improve our customer experience, so we do appreciate your comments.
Fallon, can I kindly ask that you reach out to our customer service team if you don't have the tracking link and they'll be more than happy to help you with that.
Caroline🤘
Excellent service and excellent products
30 juli 2025
Antwoord van METALSHOP
Hello Paul and thank you for leaving us a 5-star review 🤩
We're delighted to see you've been happy with everything.
Thank you for being a part of the Metalshop family and we look forward to seeing you again....Keep it metal, Caroline🤘
Estimated delivery dates inaccurate
When ordering a product an estimated delivery date is given. Wanted item for a special occasion so ordered to ensure was in time. Noted it was required be date estimated. Item still not delivered 5 days after expected date. Company blames delivery company. However if fair estimation was given I wouldn't have ordered. Items are delivered from Czech Republic. Paid extra for delivery for no benefit.
27 juli 2025
Antwoord van METALSHOP
Hello Nick and firstly we're very sorry to see your Johnny Cash wasn't delivered before the 2nd of August which is the date you needed it for.
For obvious reasons I don't wish to share the tracking link here as it includes your address although looking at the tracking myself (copied below) it appears your T-shirt arrived in Ireland on Friday the 1st of August which meant there wouldn't be any movement over the weekend.)
On the Way
Finglas, Ireland
08/01/2025, 11:37 P.M.
Current Event
Delivered
LUCAN, IE
08/05/2025, 1:34 P.M.
As I'm sure you can appreciate, the actual delivery process and estimated delivery date is out of our hands as it's provided by a 3rd party. Likewise the tracking information is provide by the courier and was updated at every stage of the journey.
Again we can only apologise most sincerely for any disappointment but we do hope you're pleased with the great Johnny Cash T-shirt you ordered.
We really hope to see you again but please do bear in mind the delivery times...Keep it metal and enjoy the rest of the summer, Caroline🤘
I was delighted with the price
I was delighted with the price of the t.shirts and how easily I could order. my package arrived well and in only a few days. And I could track it all the way.
27 juli 2025
Antwoord van METALSHOP
Hello Denise and thank you for leaving us this great 5-star review 🤩
We're delighted to hear you've been happy with the price of your T-shirts and with the tracking information.
We very much hope to see you again and thank you for being a part of the Metalshop family....Keep it metal, Caroline🤘
Good quality
Very good service,arrived quicker than expected. Reasonable priced nice quality t shirt
18 juli 2025
Antwoord van METALSHOP
Hello Jerry and thank you for leaving us a 5-star review 🤩
🦂We're delighted to hear your Scorpions T-shirt arrived quickly and that you're happy with the quality. We only sell officially licenced merch and this is reflected in the exceptional design and feel of the material.
We look forward to seeing you again but until then have a great rest of the summer and enjoy your new T-shirt. …Keep it metal, Caroline.
Antwoord van METALSHOP
Hello Dominik and thank you for leaving us this 5-star review 🤩
We love your choice of T-shirts, Sound Garden and AIC 👌 That was a pretty perfect order, definitely 5 stars from us😀⭐️
Have a great summer Dominik and enjoy wearing your new tees
We can't wait to see you again 🥰
Keep it metal, Caroline.
Quick and fast communication with the…
Quick and fast communication with the team about delivery updates
2 juli 2025
Antwoord van METALSHOP
Hello Kuba and thank you for leaving us a 5-star review 🤩
We're delighted to hear you've been happy with both the communication and delivery updates.
Have a great summer and enjoy wearing your new Altercore boots.
We'd love to see you again 🥰
Keep it metal, Caroline.
Antwoord van METALSHOP
Hello Keith, thank you for leaving us a 5-star review 🤩We're delighted to hear you've been happy with everything. We hope you have a great summer and enjoy wearing your new Steady's boots. We'd love to see you again, but in the meantime....Keep it metal, Caroline.
I bought this item with the intention…
I bought this item with the intention of wearing it to a gig, but the delivery was four days late, so I was very disappointed with that,I will have to think twice about using your service again.
7 juni 2025
Antwoord van METALSHOP
Hello Anthony, we're very sorry to learn that your NIN t-shirt didn't arrive in time for the gig. I tracked your order and see it was dispatched on the 9th of June and delivered on the 17th of June. We do send out tracking information so you can follow every step of your parcel's journey as well as see the delivery date. As I'm sure you can appreciate, the actual shipping/delivery is done by a third party/local courier and not ourselves. However, In the future, if there's ever anything you need help with, our customer services team are on hand and are happy to reach out to the shipping company in the case of any delays. We do hope to see again, but until then....Keep it metal, Caroline🤘
Antwoord van METALSHOP
Hi Tara and thank you for leaving us a 5 ⭐️review 🤩We're happy to see your Sleep Token T-shirt arrived quickly 💨 All the merch we sell is officially licenced band merch which reflects in the quality 👌 We'd love to see you again, and until then....Keep it metal, Caroline🤘
The t shirts are so cool
29 mei 2025
Antwoord van METALSHOP
Hi Aishling, thank you for leaving us a 5-star review 🤩We're delighted to hear you're happy with your new Iron Maiden T-shirts. All the merch we sell is officially licenced band merch which reflects in the quality 👌 We look forward to seeing you again, but in the meantime....Keep it metal, Caroline.
Not received
3 juni 2025
Antwoord van METALSHOP
Hello Diana, I've just tracked your order and it was delivered today. We do send out tracking information so you can follow every step of your parcel's journey as well as see the delivery date. Anyhow, the good news is that you have your Killstar items which are fabulous BTW🖤 In the future, if there's ever anything you need help with, our customer services team are on hand. We'd love to see again, but until then....Keep it metal, Caroline🤘
Antwoord van METALSHOP
Hello Batch and thank you for leaving us this great 5 ⭐️review 🤩 Enjoy your new Vader T-shirt and we very much look forward to seeing you again, but until then....Keep it metal, Caroline🤘
That package could have fallen from a…
That package could have fallen from a plane and the contents wouldn't have been damaged. Never seen the likes. Put Santa's elves to shame there. Good delivery time too.
23 april 2025
Antwoord van METALSHOP
Hi Andrew and thank you for this amazing 5 ⭐️review 😄📦🎅🎄We're happy to see your KISS figures arrived snug & safe. Possibly this was down to our very special sleigh and highly trained metalhead elves 😉🤘👌 We look forward to seeing you again, but until then....Keep it metal, Caroline🤘
Product with good quality and arrived…
Product with good quality and arrived in the expected time.
21 maart 2025
Antwoord van METALSHOP
Hello Ana and thank you for leaving us a 5 ⭐️review 🤩We're happy to see your SOAD hoodie arrived as expected 💨 All the merch we sell is officially licenced band merch which reflects in the quality 👌 We look forward to seeing you again, but until then....Keep it metal, Caroline🤘
Excellent Company to deal with
Excellent Company to deal with. I purchased boots and a T-shirt for my son. Firstly he loves both especially the boots which are excellent quality. There was a delay with our order, so I emailed Metal-Shop and they were back on to me very quickly, checked with the courier company and they kept me updated. I would diffently recommend this company and we will be back to shop. Many thanks
24 februari 2025
Review zonder uitnodiging
Antwoord van METALSHOP
Hello Susan and thank you for giving us this FAB 5 ⭐️review. We're so glad to hear that you and your son have been satisfied with everything. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We hope to see you again soon, but in the meantime....Keep it metal, Caroline🤘
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.